We go to this McDonalds every week after my daughters practice because it is on the way home. Most times, they screw something up, but we still tried to give them a chance. Two weeks ago, we went there and they made us wait 17 minutes for our order. With screaming hungry kids in the car, I pulled away and drove home(to Belleville) only to open the bags and find out that the order was only half there. When I called the store, the manager promised to give me the next order for free and took down my name. I asked if I needed to keep the receipt and he assured me that my name was on the board and I would not need it. YOUCANGUESSWHATHAPPENSNEXT … Tonight, my wife went to get our meal and they said that, without a confirmation number, we have«No leg to stand on» and that there is no name on a board. my wife asked for the regional Managers number and they gave her the number to the store. when she called it, the same damn kid answered. STAYAWAY from this McDonalds. The staff are ignorant and they do not care about you !
Patrick S.
Évaluation du lieu : 4 New Baden, IL
Classic McDonalds. Always cheap. You get what you paid for. Always nice and clean and the workers are friendly.
Stacy G.
Évaluation du lieu : 1 Maryville, IL
Don’t eat breakfast here! I gave up after countless mornings of getting stale, dried out food and incorrectly made McCafe’s. At random times over the course of a year I would try again and the breakfast is always terrible. Better quality food at the Lebanon location but getting a McCafe will be a challenge… but that’s for a separate review.