Comfort Suites

We stayed this last weekend. It was wonderful stay. Apparently, it was a camp weekend and the hotel was maxed out. But there were no issues getting into our room. The hotel staff are absolutely wonderful. They were so kind and helpful and gave us a lot of information. Very pleased.

This place is very nice except for the overpowering smell of cleaner. The fragrance has set off my allergies both times I have stayed there. It is so strong I can smell it in my clothing when I leave the place. Such a shame, because the rooms are lovely, the beds are very comfortable, food is ok, staff is nice. Just get rid of your smelly cleaner please!

This was a very nice motel. The room looked like it was recently renovated. The beds were comfortable. The breakfast was definitley above average for this chain. They had bacon, scrambled eggs, hard-​boiled eggs (already de-​shelled), cereal, waffles, etc. The pool/​hot tub was nice as well.
One star off for the fact that there were no pool towels available in the pool area and when they came and gave us towels, they only brought 3 (plenty of other guests coming in after us with the same issue).
That being said, we would definitely stay here again.

Stayed there the night of Nov. 17. First appearances are impressive with a big room, two queen beds, and a large flat screen tv. First the remote did not work and when I called the front desk, the clerk said that it was probably dead batteries and to bring it to her. When I did, she discovered that it had no batteries at all. they were replaced land then worked fine. My wife discovered long hairs on the turned down sheets, and assumed that the maid had lost hairs, and pulled down the cover to make sure that the sheets were clean and they appeared to be so and she went to bed. I watched TV for a while, then without turning on the light, slipped under the cover, and went to sleep. The next morning, when I got up, I saw several large brown spots on the sheets, which looked like feces. they were obviously wet when the bed was made, as the same spots were transferred to the top sheet. I immediately went to the front desk to ask the clerk to come to my room to see this. She referred it to the manager, who told me that the housekeeping supervisor would come up and look at the room. A few minutes later, he showed up, looked at it, pulled the top cover completely off, and stated that it was «…only Chocolate», and pointed out several large chocolate crumbs on the bed. It was obvious that someone had slept on the bed, and the bed linen was never cleaned. We began packing to leave, and the desk called to say that they were taking 20% from my bill. When I told the clerk that this was unsatisfactory, that I has slept in a dirty bed, she said that she agreed, but this was all she could do.

This hotel is infested with cockroaches. We left and got a room at the Marriott instead. Gross.

Overall, a nice new hotel and a good value for the money– it’s directly on 70, just before the bridge into downtown. The room was well appointed and clean, and also large. The only downer was a clogged bathtub, but it was useable. Breakfast is free, but the quality is what you’d expect from a free breakfast at a $ 99/​night place– stick with the toast instead the fa-​con. Would stay again…

So I’m not sure how many of my Unilocal friends or local followers would ever go to New Bern, NC but I had such a great experience that I had to Unilocal it.
It’s only a 5 – 10 minute walk from the New Bern Airport but you can still call them for their shuttle. I arrived late, around 9pm and the front desk gal said their «driver» was gone for the night. I found out later that the driver was the hotel manager stepping in for the actual driver who was on vacation. I also found out that the manager lives just behind the hotel. Having managed some projects in my past, I can understand being a supervisor on-​call ²⁴⁄₇; so no big deal… I walked.
Checking in, I meet a member of my group at the front desk who asks them about a local big store for which he could get basic camping supplies. Front desk lady states there is a Wal-​Mart 10 miles down the road. My buddy asks her to call a cab… she instead has one of the night janitors bring her PERSONAL CAR around for him to borrow!!! When she saw our surprise to her foolish generosity, she simply said, «It’s no big deal. Just a taste of Southern Hospitality!» I’m sure what she meant was that if we did anything with her car, she’d have the local Sheriff and Marines hunt us down like international fugitives.
The big 5 stars really comes from the room. For it being a Best Western Plus, rooms are clean, my bed was comfy and amenities that don’t usually come at the price: free wi-​fi, 30″ flat screen, iHome alarm dock, cold as heck AC, decent toiletry supplies, blow dryer, iron, and 2 electrical plugs in every lamp. My room with 2 queen beds had enough room for a comfy chair with ottoman (wish there was a recliner). Shared amenities include small pool and hot tub (indoors), fitness center, outdoor BBQ and continental breakfast (watery powdered eggs but at least the do-​it-​yourself waffles were there). Oh yeah, the card reader for the rooms are also just by waving your card key, instead of the once-​twice-​thrice action of the traditional magnetic card key.
Hope all BW Pluses are like this!

Very comfortable and clean new hotel free wifi in rooms with nice included continental breakfast.