Pinky’s Toobs

They honestly don’t even deserve the one star. The owner is lucky to have such a nice driver. He is the one that made us feel better about the horrible treatment we received. We were left on the side of the road for 30 minutes waiting for some equipment. I called to check on the status and he answered with an attitude. I was only requesting two life vests for my friends that are not great swimmers. Sorry if I know that by State of Texas law that establishments and businesses are responsible for providing them with every tube. He didn’t like that I knew this and proceeded to tell me that I didn’t inform him that Life vests were needed. I was under the impression businesses are suppose to have them upon request. He then proceeded to drive to the location and tell my friends that I was a B*tch. He could have at least taken the vests to them. The driver was nice and apologized. He really tried to make us feel better about our ruined afternoon. However, the owner is a complete jerk and definitely doesn’t deserve any business. I will look for other companies that clearly had better organization and better service.
We were also not the only ones stranded. We also happen to go pick up another group that had been stranded for 20+ minutes, because the driver of that bus put gas in a Diesel engine. I asked to be refunded like they were and was called a b*tch. Again, our bus driver was completely apologetic and nice. It was the owner who was a complete jerk.

I will preface this by saying that although I like Pinky’s for tubing (or, toobing), I don’t think I’ll use the rental service again. I’ll return to this in a sec.
Pinky’s is a pink old-​school bus from the 70’s, with a driver to match. Clark looks like Captain Ron and belongs on a fishing boat in Huntington Beach. Anyway, he was prompt, good information, reasonably priced ($ 20 bucks per tube), and picked us up on time, so I for all that, he gets a 4-​star score.
Now, back to the service: Dont Rent… go to Walmart or CVS and get a tube of your own for $ 15 bucks. Next time I do this tubing thing, I’m going to CVS, buying a tube with a headrest and handles, and taking my own re-​usable container (cuz you can’t take disposable bottles on the river).
If I do decide to ever go toobing and getting sauced while there, I’ll rent from Pinkys.

I was surprised at the 1 star reviews for Pinky’s Toobs. I’ve tubed the Comal twice, both times with Pinky’s Toobs and each time our bus drivers were excellent — courteous, on time and entertaining. Pinky’s gets my highest recommendation and I’m sure I’ll use them again when I next visit New Braunfels.

This company doesn’t even deserve 1 star! Tubers beware! This company talks a big talk to sucker you in and in the end does not deliver. We were dropped off at the comal and told we would be picked up and safely delivered back to our hotel, however Pinky’s left our party of 6 girls stranded. Needless to say this company is a scam.

Shame on you Pinky’s… you give toobing a bad name.
We were picked up at our hotel by Pinky’s, were we paid (nearly double, $ 20 compared to $ 13) upcharge for being picked up. Then, they made one person walk across the park bc they are the only river toobing company that is only allowed to have 5 ppl on the bus. Most are approved for 20, so obviously NB’s knows they suck too.
After toobing the Comal, we waiting for over 50 minutes, while other outfitters tried calling them to tell them our group was still waiting. A police officer even called, we waited one hour for a ride (the floats only 2h!). Finally another company (Comal Toobs or Landa, who both had buses every 3min) took us back bc they felt sorry for group.
DO NOT USE, all the outfitters told us they are known for horrible times, guess once they have your money they don’t care.