The worst by far, always says they are under staffed, takes at least 20 minutes to get your order and they wanna offer you a free drink, ha! 20 cents worth of pop for the bs, no thanks am how about get my order right in a timely manner
Robert C.
Évaluation du lieu : 1 Oswego, IL
Standing water and the slowest moving workers I have ever witnessed. Told one of them that 3 of the 12 soda dispensers were out and she said«oh, I’d have to change them». Whoa. Dem tacos were fire tho
John R.
Évaluation du lieu : 3 Orland Park, IL
Atmosphere less than pleasing. Faint odor of dirty feet. A slight downgrade from your standard run-of-the-shit Taco Bell. Tacos were good. Employees stare at you like you’re an alien. Creepy. …his name was Matt S. I’m sure he’s a decent person but that’s just some constructive criticism from one human being to another. You don’t do that Matt S.
William P.
Évaluation du lieu : 1 Wilmington, IL
This place is a real Fucken dumpster dive I was in there one week ago in the afternoon spent 5.00 dollars the service was slow and the scum working there complained of no help not my problem and the food was cold the last time I will ever go to this rat hole establishment Taco Bell sucks the big one don’t go there u will be pissed off I hope the rat hole burns down and it should be a negative 5 stars scum bags
Ethan P.
Évaluation du lieu : 5 Elwood, IL
While walking in I saw all the flashy signs and had hoped for something great. The smell of the kitchen and the bathroom mixing together was like pure heaven. The employee behind the counter was ready to take it. My order was simple two supreme tacos with extra cheese, triple steak nacho, a large cheese nacho, and a large drink. I was expecting greatness only time could tell if my proficy would be foretold, approximately five minutes. During the wait I often worried how was my steak being handled, was the cheese the correct temperature, most importantly was the microwave working. While I was thinking the employee in a flash took my cup out from the counter and placed it in front of me. With a smile she said thank you. I felt like her smile was hypnotizing me and all the sudden in my head I heard get some more tacos, so before I knew it I had ordered four more HARD shell tacos. After that she said is that all with the same smirk, and all I could think of was more, more, more. So again with the employees hypnotizing tactics, making me order more food. I chose the bean burrito. After that I knew that my order was complete. I had placed a mental barrier one so big that she could not use my hunger to manipulate me anymore. When she popped the question again my immediate answer was yes that is all. Then I firmly grasped the cup and was off taking approximately five steps to the pop machine. While their the choices were very intimidating baha blast Mountain Dew, Mountain Dew, Pepsi, Seira Mist, and water. My final decision would be the toughest of the visit to Taco Bell. Ultimately Baha Blast was destined to be enjoyed by me and only me. Looking around only seeing the one employee she grazed into my eyes. At one point my anus almost released excriment being as scary as she was to me. She then said your order is ready sir. Then walking very carefully my arms extended by themselves and the tray was just in my hands. Now it was time to choose a seat. I looked over my options front, back, in the corner. The tables were excellently staged, and I thought that they played a key role in the overall atmosphere and experience at TacoBell. It was time for my decision, I chose the middle, the spotlight, everyone else was looking up at me. I had placed the tray in the middle of the table about three inches away from me. Now it was time, I started with the basic cheese nachos had taken the first chip and dug some extra cheese on to it gracefully when it touched my tastebuds it touched my soul. Each chip bear enough flavor to make you forget that you are on earth. Eventually once I was finished with this soul food it was time for the tacos 6 tacos they were all supreme. They were on the verge of perfection. The fit in my hand perfectly and nothing fell out of the back. The meat was seasoned with the finest spices TacoBell has to offer. The lettuce was crisp, and was the perfect color. The tomatoes are what really made these tacos they were hearty and ripe and were a lightly toned red. The shell really held together well and made the entire experience worth it’s while. In between tacos I had taken gulps of Baha Blast, it really complimented the tacos in a that I hadn’t expected. Next it was the steak nacho. I had pried open its box and took a look inside. Some say that they have seen greatness, not many have tasted it. The Steak was seasoned just as good as the the taco meat, but I noticed something a little different about it their were these small round gewey balls with droplets of white cream sauce. The sauce was very tart, but also sweet at the same time. The balls almost had a bit of a crunch to them but once in my mouth started to melt away effortlessly down my throat. The chips really were just magnificent and had almost a light yellow color which just added to what was a fantastic dish. Finally the bean burrito was definitely the breadwinner of the meal. Ultimately making this meal into a feast. It started with a delicious soft flower tortilla coated with a brown paste that added a smooth texture. Then on the inside it was a brown mush that was just the right consistency that contained some corn and nuts. It really surprised me to find such fine ingredients in this TacoBell I feel that workers really put everything they had into it. That is why my rating is 5 stars
Honest 1.
Évaluation du lieu : 1 Chicago, IL
Apparently I’m a glutton for punishment… went back twice in the past couple months… both stops more of the same as my first review. I’ve now COMPLETELYSTOPPED going to this location & stopped frequenting T Bell in general. I’m totally disgusted by the utter lack of ANY customer service & care of orders being correct. Long waits(when no one else is in drive thru line), poor food quality(tacos without meat or veggies) & incorrect orders. I even did the«Tell the Bell» deal thinking maybe it would be wise to try to alert the owner of how poorly this location is being run… months have passed no email/call/response of any kind. Let’s see if karma comes around to shutter this place based on how poor the service & food quality is. Awful. Avoid at all costs!
Laura T.
Évaluation du lieu : 1 New Lenox, IL
It’s quite obvious to me from the other comments, the managers at this TB are either indifferent, irresponsible, ambivalent or incompetent… but Tyler, let me explain it again…27 minutes to get through the drive for an order costing last than $ 10 is too long, this is not good customer service. I have found that it does not matter how many cars r in the drive thru… service is too slow. Tyler, this means the manager(you) need to figure out how to make your employees work faster and/or more efficiently… that’s your job. my rating gives you a 1… b/c Unilocal won’t allow zeroes
Ken L.
Évaluation du lieu : 1 New Lenox, IL
The food is normal Taco Bell quality but this is the slowest drive through service imaginable. Last night we went through the drive through and there were 5 cars ahead of us. It took us 40 minutes to order and get our food.
Jeremy A.
Évaluation du lieu : 1 New Lenox, IL
I don’t really like to review fast food chain restaurants, but this place is horrific! It had been at least ten years since my last visit here and will be at least ten more now. I came here a few weeks ago with my wife to grab some quick food. The simple task of placing our order at the counter was painstakingly slow. Once that was done, we went to sit down and noticed that every single table was awaiting their food too. After finally getting our food– it was just slop. The grilled stuffed burrito was mostly refried beans and uncooked or dried up rice. It seemed like half the ingredients were smeared in the wrapper. Almost every person that went to the counter to get their food had to wait while their order was corrected or re made. I felt bad for people that I saw coming in the door for food. Then about a week ago my co worker offered to grab some taco bell. He waited for at least 20 min to get our food after ordering. When he came back with the food it was the same slop I had gotten previously, and prepared in the exact same manner. They also forgot a few other items on the order. These places are franchises and apparently this place doesn’t give a shit.
Matthew J.
Évaluation du lieu : 1 Frankfort, IL
What can one expect when patronizing a fast food restaurant such as Taco Bell. I really don’t have that high of standards when I decide to eat a place such as this. I reluctantly decided to try out the online ordering application Taco Bell recently released. I had this nagging feeling that it was not to go very smooth whatsoever. The first indication that I would be correct in the end was the moment I pull up to the drive-through ordering screen. The overly rude woman on the other side the microphone didn’t seem in even know what online ordering was. There was a promo for a free Doritos Loco’s taco. She decided to question me on this for at least a minute how I got for free. Finally when that was done she told me to pull forward. To make matters worse there was one car ahead of me in line. Just one car. I waited close to 20 minutes. When I got to the window my friend who is in the passenger Seat trying to be friendly said to lady at the window«you are really have a busy night Huh?». To that what she gave us a look and made a annoyed sound. Not once did she apologize for the wait. I’ve then been in line close to 30 minutes sitting at the window for sub par food. Fast Food? Really? At this point I am so aggravated I don’t even remember what I ordered online. That should not have been a problem though because when you order online it’s printed out right in front of them. Yet, she still had managed to mess up the order very badly. Two the items on the order total incorrect want and another two items were totally missing from the order. Yes, I should’ve checked my order. However, it is not my job to doublecheck the work of someone getting paid to take my order and prepare my food. Especially when there’s no chance of miscommunication seen as it’s printed out right in front of them. The food was absolutely horrible. The hardshell tacos were soggy. It all tasted like it’s been sitting there all day. These are the same people who are demanding a $ 15 Dollar an hour wage. Yet they can’t even perform the simplest of tasks or treat people w/respect. No offense to the hard-working fast food and employees out there who do deserve better, but when it’s a common experience to have these kind of problems some obviously do not deserve a raise or a job because of their incompetence. I’ve tried contacting Taco Bell on social media and direct on their website. I really do not expect to hear anything back from them because they don’t care. Take my word for it no matter how you place your order, online or off, these miracle workers will find a way to mess it up.
Jon P.
Évaluation du lieu : 1 New Lenox, IL
I usually don’t review places I am ashamed to eat at. However, this experience was exceptional! Brace yourself: Friday at 11:00PM… They are out of TORTILLAS!!!(Which they make 59% of their food from, in case you are new), NACHOCHEESE!!!(On 73% of their food), and Fu@$ing MILDSAUCE!!!(100% of their food… I eat!!)) I question whether i possibly stopped at an Arby’s accidentally!!! EPICFAILTACOHELL!
Kelly K.
Évaluation du lieu : 3 New Lenox, IL
Come on folks, it’s taco bell. Don’t go in there expecting so much and you’ll be fine. We usually come here late at night and the service is quick, the staff is friendly, and the food is what I expect from taco bell. It is what it is. Still our favorite late night spot for when you just have a craving for taco meat blanketed in a nacho cheese doritos shell.
Justin C.
Évaluation du lieu : 1 New Lenox, IL
Awful says it all. Unbelievably rude people working there. They could definitely learn from the people at Chik-Fil-A. Please and thank you go a long way. Will never be back.
Chuck S.
Évaluation du lieu : 2 New Lenox, IL
The Meat is only 20% Meat. So what’s the other 80%? I still get a craving for the soft tacos now and then and can’t help myself regardless of how bad it is for you.