The Salvation Army

The new mgr in the new paltz salvation army is horrible! We went there today as she rang up our items she tore the tags off 2 of the items. I never seen them do this… after ringing up a few more items she stated the prices weren’t looking to good… one of the shirts were 2.99 with half off she stated it was 7.99. I was shocked cause the ticket clearly stated 2.99! Ok so I definitely didn’t want it. I blew it off until I got my receipt!!! She charged me for regular priced green tag items. I made sure I only had the ½ off nursing uniform pink ticket items. When I questioned her about the charges she stated I had 2 items with no tickets. I said your the one who took the tickets off. She played dumb asking why would she do that. I was so upset with the dishonesty and her rude attitude. I told her to return everything and give me a refund. She reluctantly did so. This is not the 1^st time she tried to screw me last time she charged me for a 2pc set separately and then another time gave me back the incorrect change both times I checked my receipt and change she was not very happy and made me wait for my refund while she rang up other people. I will be reaching out to corporate regarding the way she talks to customers and other employees along with her tactics to increase her monthly revenues and bonus.

I used to LOVE this salvation army. I go out of my way to drive to New Paltz to shop there. When friends are looking for furniture, etc., I direct them here. In the last month, however, i have had AWFUL! experiences!
There seems to be a new manager who over prices and is incredibly rude. I was just charged 9 $ for 25 plastic christmas ornaments (which are sold in packs of 12 at dollar tree, mind you,) and when I asked if she would go any lower, she told the employee next to her to put them back on the shelves.
Sharing this frustrating story with friends, it seems that they also had similar experiences. $ 29.99 for an old navy coat? $ 50 for a scrappy leather jacket? (which was in such bad condition it was being bought for scrap.)
The manager who used to work there was always smiling, fair, and friendly. I don’t know who this woman is, but i guarantee if she makes the impression on the town that she has on the people I’ve spoken to, Salvo wont be around very long.

I never fail to leave this place without something awesome. Most recently, I made off with a Zara blazer for $ 6.

My BF and I were moving across the country last May and made an appointment with Salvation Army to come pick up a LOT of great furniture. Well, they never showed. So, we packed my car with as much as we could and made MULTIPLE trips there and back. Whatever, gas prices had gone down by this point so we weren’t that pissed. Then, on our last trip over, with a perfectly good twin sized bed, box spring and frame in tow, we were approached by a pit bull of a woman.
Because my cat had scratched the mattress, she refused it. And I don’t mean politely declined, I mean straight up got belligerent from the beginning and demanded we take it away. (And do you know why she even wanted us to take a completely fine bed frame away? They were overflowing with donations and couldn’t fit anymore in the warehouse. Yes, let’s get pissed off at people trying to donate things because we’re at max capacity with other generous donations! Intelligent!) Pit bull was LOOKING for a fight. And after all the stuff we donated (not just today but over the years), we were NOT backing down. Not accepting an otherwise pristine mattress because my cat needed some claw relief is an incredibly stupid rule, but I get it, I guess. However, had they come to my apartment like they were supposed to, I would have known they weren’t going to accept it and I wouldn’t have hauled a three piece mattress set to the store, WOULD I? No. So we refused to take it back on principle. Pit bull woman was taking down my license plate number for some crazy reason. Guess what? We called their head office and they told us to leave the mattress. Have fun with it, you crazy monster bitch.
Oh, and the whole time she kept trying to make us take back OTHER things we donated earlier that day, including a $ 600 portable air conditioner. «I DON’T KNOW WHAT THIS IS!!!» Look it up or read the label, dumbass, it’s a very valuable item that could haul a good deal of cash into your shitty Jesus-​banging organization.

Admittedly, it’s been a few years since I was in college and stocked my wardrobe here. But when I did — oh baby! My friend Michelle and I had a weekly lunch-​and-​Salvo date for a while. We’d wind up with great things like weird old seventies dresses that we’d wear over jeans and oddly printed polyester shirts.
Once I even found this blonde 1950s housewife-​style wig that I wore around for awhile. Yeah… I guess I’m kind of gross.
I also found a lot of really good dishes and glasses here — including a set of bridal party champagne glasses that I’d pull out for parties.
The women who worked there were hysterical, which definitely added to the odd charm. My favorite was Bernadette, who had emigrated from Spain and wore lots of lipstick. She, as they say, was a pisser.

pretty wack if you’re trying to buy clothes to actually wear. if you’re buying things for one of those awesome college i-​look-​ridiculous parties, then you’re in luck! otherwise be wary. or go somewhere else.