my parents live in new wilmington, but i live out of state. i asked my father to pick up a flower arrangement for my mother for mother’s day. unfortunately, after my father ordered the arrangement, unforeseen circumstances(a death in the family) interrupted our normal holiday plans. as such, my father was unable to pick up the arrangement. Flowers on Vine called my father’s home multiple times to remind him about the arrangement, but was unable to respond. sunday morning(mother’s day) the flowers magically appeared on my parents’ front doorstep … with no delivery charge. the shop graciously turned down reimbursement for the delivery. this is a story that will draw my future business. i hope that it draws yours too. kudos, Flowers on Vine, for taking care of your customers … the right way.