Andrew Fagelman, MD

Very disappointing. It seems that they are in business to make money, not to care for patients. I wasn’t seen by the doctor, but by a nurse practitioner, which would have been fine, except that she ordered a ton of unnecessary tests for a regular check-​up. Despite having a decent insurance I was stuck with a bill that was over $ 100. I might have been ok with this if anyone had given me a heads up (like, «hey, I’m gonna order some extra tests but your insurance my not cover them 100%, and i’m ordering this because.»). The entire experience just felt like they were trying to get me out of the door asap and charge me the most money they could.

I never write reviews. But this is a total must concerning Dr Fagelman. The care and concern provided by Dr Fagelman and assistants is unparalleled. He goes beyond his duties of doctoring, there is a warm provided that totally genuine. He truly cares. I’ve have enjoying his hospitality for over 4 yrs and not once has he let me down. Even taking the time out of ongoing issues in your own life not concerning medical. He is a true friend at heart .Mind you I now live in Philadelphia and still have kept him as my primary physician. Let’s not all forget the backbone of that front desk handled with a deft hand. That wonderful woman’s name is Delita Hooks. What would Dr Fagelman of do without her. She is simply the best as a human being. She extends herself unconditionally until the job gets done. I have witnessed this first hand .
Many thanks to Dr Fagelman and Delita for always taking care of me
Gino

After two years in NY looking for a doctor, I’ve finally found one! Staff was courteous, kind, and very welcoming. Dr. Fagelman is an exemplary doctor with the best bedside manners I’ve come across in a long time. Conveniently located in a Soho, I’m stoked!

SoHo Health has been my primary care since 2014. I always see a nurse practitioner. Booking an appointment is quick and easy via ZocDoc. They almost always have availability the next day. Visits to the office are quite pleasant. I never wait more than 10 minutes to be seen. All of the staff and friendly and attentive. I wouldn’t hesitate to recommend SoHo Health to anyone.

Just a few years ago I moved to NYC looking for a quality yet caring Doctor, which is honestly tough to find. I reached out to a few friends and even consulted ZocDoc and came across Dr. Fagelman’s practice.
It’s easy to get lost in the mix of Manhattan, but every time I walk through Dr. Fagelman’s door, I feel like I’m seeing my family Doctor from home. If you’re looking to establish a relationship with a great Doctor and his staff — this is your place. Delita at the front desk is awesome and Dr. Fagelman is caring and down to earth kind of guy with your health as his first priority.
I highly recommend Dr. Fagelman and his staff, I’ve had nothing but positive experiences here.

I’ve been a patient at Soho Health for around 2 years now, and visit monthly for a chronic medication refill, so I’ve had MULTIPLE visits here. Considering I have to come once a month, there are places much closer to my work/​home but I enjoy Soho Health and their services, and trust Dr. Fagelman as my physician.
All the staff including receptionists, nurses and medical assistants are always polite and helpful. With Dr Fagelman, I feel I’ve always received the best of care, and excellent referrals when necessary.

I’ve been seeing Dr. Fagelman since 2005. He is thorough, kind, and gives his patients excellent care. I always feel that he is taking everything into account when diagnosing me– he sees the details and the big picture. He has helped me through healthy and unhealthy times. And I always appreciate the gallery environment– makes me feel better when I’m ill. Love his office staff too!

No. No, NO NOOOO!!! Terrible experience. It’s like a ghetto art gallery, complete with Beyoncé wannabe incompetent receptionists and hip hop music blaring in the background. I’m sick, I don’t want to listen to Nelly or Lil Jon.
I went in to see Dr F for a face rash, the receptionist insisted that she take my picture for their files as part of new patient registration. I explained that I was there for a rash on my face, asking to take my picture was a little insensitive. I refused to let her take my picture, she insisted explaining that it was for security purposes. I could hear her and her little posse of rap video trash in pink scrubs making fun of me as soon as I was out of sight.
Dr F’s assistant was great and very empathetic.
Dr F is um… awkward. I felt so uncomfortable around him. I got the sense that he had no clue what he was talking about. He just sat at his desk clicking around on his huge Apple computer. I wanted to ask him if he was googling my symptoms!
I could not get out of there fast enough, it wasn’t pleasant. I don’t expect a visit to the doctor to be a day at the beach, that said the receptionist had epic amounts of sand in her panties.

Dr. Fagelman has been my doctor for six years. He is professional, available, and just an all around good doctor. I also love Delita and can’t imagine what that lady did to HER to make her lose it. If you look at the other videos that lady has online you can’t see she’s not playing with a full deck!

I like Dr. Fagelman! He seems to care about my overall health, not just my immediate concern. He is attentive, asks questions, and genuinely takes what I say into account.
I’ve been a patient of his for 7 years maybe? And over that time his staff’s performance has varied. However, recently I believe it has improved. I will go on record and say that in my experience Delita has been one of his best employees. She’s competent, responsive, and respectful. I’d have liked to be a fly on the wall that day.
The only negatives I can come up with are that I do sometimes have to wait a few days to get an appointment, which is frustrating when I am sick. Also, Dr. Fagelman is responsible and sometimes chooses the «wait and see» method over immediately giving me antibiotics. Additionally he sometimes has an intern or nursing student, which seems to take longer for the patient and feels a little less «private.» And finally, and possibly a bit petty, his operatories can be stuffy since they don’t have their own AC ducts. Somehow there needs to be better airflow through his practice.

I’m happy that I found Dr. Fagelman. He is conviently located in Soho in the same building as the Bar Method (not that I take any Bar Method classes but i have bought some of their DVDS). Plus, the office is near the Sunrise Mart where I can buy Japanese snacks loaded with salt (something I love but shouldn’t have). Dr. Fagelman has no paper in his office– everything is done with computers. I have had many tests done at his office– he even has a machine that measures how many calories you burn! Great for food lovers — Unilocalers– who are wondering why they are not losing weight. It turns out my metabolic rate is normal. Perhaps I’m just obsessed with food.
Dr. Fagelman is a good doctor who listens to my concerns.

Great vibe in this office– a loft style SoHo office that has real character. Perhaps the most unique medical office you’ll ever visit. Staff were knowledgeable and helpful. Dr Fagelman was comprehensive in his analysis, something I look for in a good doctor. Very impressed that their office is completely paperless. Yes, not even a clipboard for new patients– it’s all on an iPad!

Boy I wonder if all of these negative reviews even saw Dr. Fagelman. Nice guy, great doctor and a very sweet staff. I don’t wait hours for any appointments and yes if you are in the middle of the day it does get a little backed up sometimes; i’ve waited twenty minutes max.
Here’s the thing that troubles me Dr. Fagelman has always examined my family in the examination rooms. After if there’s some discussion we go to his office. Also since the doctor is in my medical plan he always refers me to a specialist on my plan especially for a skin problem.
I’m not calling anyone out but these negative reviews have never been my experience.
Bottom line I like the Dr. Fagelman.

I have been seeing Dr. Fagelman for nearly five years and couldn’t recommend him high enough. I have a complicated medical history and need a watchful eye, and Dr. Fagelman gives me exactly the service that I need. I also think his personality is just fine, and really do not understand these negative reviews.
Regarding his staff, it has improved over the years, but think about it people — These are individuals who willingly take a job that requires spending hours each day dealing with insurance companies. A single call to an insurance company is enough to ruin my mood for a day.
Regarding wait time — they are kind of enough to squeeze people in for emgencies, which throws off the entire schedule. Personally, I don’t mind waiting because I know why they are running behind & I know that they would see me in a pinch if I needed it. I also see a great number of doctors annually due to my health issues and Fagelman’s office is no worse than any other doctor’s.

Fagelman runs his practice out of a place called «Soho Health» and it is a hipster establishment all the way through. Attitude from the staff, bad art on the walls, creaky loft floors.
The doctor himself sits behind a big Apple computer and just reads things off the screen, periodically looking over with a kind of blank expression. He does not go into much detail about the specifics of any test, diagnosis, or prescription. Honestly, he kind of reminds me of the doctor from the movie «Idiocracy» who just flips through a stack of papers and says, «yep, you’re kind of screwed up.»
The wait time at his office is always close to an hour and there is never so much as an apology given. He is also not the best about returning calls and his staff screwed up on the location for a referral. Once again, no apology, the usual hipster attitude that YOU must be kind of uptight or something.
I prefer my doctors to me incredibly thorough, descriptive, and attentive to small details. Like most people, I value my health more than anything else and I can handle more than just some guy clicking away on his Apple and reading off results. Go elsewhere. I have.

I came here on the referral of my bestie/​roomie who really digs Dr. Fagelman and his thorough, no-​nonsense style. I knew her and I knew not to expect warm and gushy, which is just fine by me.
I’ve been having wicked headaches for about a year now and my mom finally pressured me (from 2000 miles away… how do they do that?!) to make an appointment with a general physician. Making the appointment was a breeze and I was pleased to find when I arrived that paperwork is kept to a minimum. You simply key in a few basic pieces of info on the gigantic mac in the waiting room and you’re good to go.
I found his staff particularly pleasant. The nurse who worked with me (I wish I could remember her name!) was very nice and efficient and good at her job. She’s the warmer off-​shoot to the doctor and I found the balance in the office to be ideal.
When Dr. Fagelman was ready to see me, I was taken into his office. I had read the reviews of people weirded out by the bed in his office/​office in the exam room, but it didn’t bother me in the slightest. He asked me questions about my medical history and headaches and was able to keep detailed notes right on his computer.
We wound up doing a full physical — blood panel, EKG, the whole nine yards — and he wrote me a prescription for migraines. As I was leaving, the receptionist noticed that I have a high deductible so suggested that, rather than the usual follow-​up appointment to the physical, I just call for my results to save money. I appreciated that in a serious way.
The doctor called me a week and a half later and outlined all the results for me. He has no magic cure for my headaches (which I fully expected, unless I had a tumor or something), as it appears I’m perfectly healthy, but advised me to never hesitate to call him if they worsen or persist. Couldn’t ask for a better experience in a medical office.

I’ve been seeing Dr. Fagelman for over 3yrs after just having moved to NYC and a co-​worker recommended him. I get my annual check ups with blood work and the whole 9 every year along with other visits throughout that time. Making an appt has never been an issue. Sometimes if the office is busy they put you on hold but you’re never forgotten. If I’m really sick or it’s an emergency I’ve been squeezed in numerous times.
I was once on vacation in Vegas with a cough that just wouldn’t let up so I called, told him my symptoms and a Rx was called in for me. I was better the next day and I was able to enjoy my trip! The nurses in the office are young and tend to rotate out often but they do their job and I never have any complaints.
Dr.Fagelman always addresses my concerns and answers my questions (I’m full of them). This is your body — it’s your responsibility to take care of it and notice when things aren’t 100%. You can’t expect the Dr to go through a list of concerns with every single patient. You need to bring them up and he takes the time to talk to you about them. Yes, he’s savvy with technology which as a mobile designer — I appreciate. He embraces the tools available to make his job easy and efficient. I requested a Rx of a gel which has 2 types of containers. He pulled it up on his iPhone and asked me which it was. I pointed to it and VOILA no confusion!
*I referred my boyfriend here too and when either of us come for an appt, the Dr asked about the one not there. I feel like he really knows us and makes it personal.

I hesitate to recommend Dr. Fagelman.
As a physician I would give him four stars, but running a practice is more than being a good doctor. My problem lies in his staff’s consistent operational inefficiencies and lack of expertise.
On my first visit I waited an hour and forty-​five minutes for ten minutes of his time. During that visit one of his staff members clearly didn’t understand the medical equipment she was using, evidenced by her needing help plugging it into the wall. She continued to improperly use the equipment throughout my appointment.
Things happen. Maybe it was a bad day, so I didn’t draft a review. Then…
On a follow-​up visit I waited 40 minutes for a vaccine that should have taken five and was placated with a blood pressure check. When I questioned the routine the staffer shrugged her shoulders, said that’s what she does and left me waiting in a room without any idea of when to expect the doctor. A routine vaccine turned into an hour of wasted time. I expressed my concern with Dr. Fagelman and he seemed genuinely concerned.
I like Dr. Fagelman. He’s a personable and professional physician. His office is also very close to mine, so a lot of my coworkers go to him. Sadly, they have experienced the same frustrations with his practice, which prompted me to write this review with the optimism that he takes this to heart, adopts a more efficient process, and hires a more qualified medical staff.

Not sure where the positive reviews come from; I must have come on an off day because this guy was a total bust.
He didn’t see me until an hour after my scheduled appointment and gave me 3 minutes of his time. I told the nurse my whole health history, explained all of my symptoms, what kinds of treatment I had had so far, etc. He came in, didn’t explain anything, didn’t address any of my concerns, acted like I was making symptoms up, and told me to go see an ENT and prescribed an antibiotic, like the other negative reviewer here. If insurance hadn’t covered most of my visit I’d have asked for my money back.
Another review says he made time for an extra appointment on a fully-​booked Sunday. Not sure if he just has this doc mixed up with another one, but he doesn’t even make appointments on Sunday.

Normally I would not write a review on a Doctor, but I feel I have to defend Dr. Fagelman from the review above by Eliza C.
I to had an appointment to see Dr. Fagelman back in March, I remember the set up in his office with the examination table in his office, and I asked his about it, this was because he had surgery on his knee and was told to stay off his feet.
The computer issue is not an issue this doctors office is completely paperless for the most part, all charts and notes are kept on the computer. I wish all my doctors were this efficient. When I need a refill or a prescription the doctors office can transmit to my drug store electronically. I also find it hard to believe that Dr. Fagelman would discuss another patient in front of another patient.
I find Dr. Fagelman to be an excellent doctor the is always very thorough and takes the time to explain and answer any questions.
Whenever I call the office I am always accommodated.
I think that if you need a internist in downtown there is no better.