C+C Apartment Management

DO NOT TRUST THE WEBSITE. Never up to date, I requested a 1 bedroom apartment that was clearly available on there website (I called them and was told to go to the website to see availability) and of course no 1-​bedrooms were available but instead they suggested a studio. Luckily, the studio is a decent size in newly built building and in a up and coming neighborhood.
Living in the buildings is like living in a prison: no storage, no animals, limited parking, no bike racks, no sitting in the courtyards (even during the day), washing machines are wayyyy over priced and smaller then one load. you can end up paying $ 15 for 1.5 loads of clothes. I understand this is a rent subsidized building but they don’t have to treat people as if there prisoners.
Overall it’s a ⁵⁰⁄₅₀ shot as to what experience you will have with them.
I wouldn’t rule them out as the worst management company.

very poor management I filed out an application back in January and in july I was told by Bianca she couldn’t find my application did another one today lets see what happens… another thing is no one knows how to return a phone call or email like I said very poor management…

I have been paying monthly for an AC unit that was never installed in my apartment. After months of calls and back and forth with multiple people:
1. Yes, someone has checked and I do not have an AC unit in my apartment — not sure why this is a step…
2. Yes, I have been paying — on time — the AC fee.
3. No, I do not want an AC unit in my apartment.
4. Yes, the outlet/​server has been shut off, so I can’t use your «special AC electrical port.»
5. Yes, I have gone through the proper channels to have this issue addressed in your accounting/​billing department.
6. Yes, I have been told that I would no longer be charged for the AC unit AND I will get a refund.
7. No, I have seen neither reflected in my billing statement.
8. No, I do not want to TAKE OFF FROM WORK between the hours of 9 – 4 or 9 – 6 when you are open «late» to talk about this.
Cancelling «subscriptions» and refunding money is an everyday business occurrence. Why is it so hard for you?

They don’t deserve a star. Savoy Park and C+C management is the worst apartment complex in NYC. They have terrible customer service. They talk to the tenants like shit. Anytime you need a repair they act as though you are a burden and they give you the run around as to when the repairs can be completed. And all repairs are half assed. I hate it for the individual that rents the apartment I was living in. Mold and mild is in the cabinets and they are not going to replace them. Beware of the rodents and the bed bugs throughout the building. STAY AWAY from Savoy Park, the rent is too expensive (1800 for a one bedroom) and the service sucks. There are many other options in Harlem that are much better!!! And C + C management company doesn’t care about the tenants or their complaints either. The don’t believe a word the customer says! Terrible tenant experience.

This management company sucks just as bad as the last one my building had. Ask for repairs and its done half ass or not at all until you stop paying your rent. Even then nothing is done but a run around and a headache. Rent bill and rent increase is always on time though, go figure. Straight garbage.

We live in the new Pearson Court Square building and would agree with the other reviewers that have complained this company is not especially responsive to e-​mails or phone calls from tenants. We have been trying to discuss our lease renewal with the management company for several weeks and our questions have gone unanswered. What’s more, they are increasing the monthly rent going forward by the maximum allowed by NYC law but services seem to be getting cut — common areas such as hallways, laundry room, and the roof deck are not being cleaned on a timely basis, the «concierge» (doorman service) has lost or sent back important deliveries by mistake on a regular basis, and major noise complaints are never addressed. In my opinion, the company comes across as a greedy corporation that does not care about keeping the good tenants in the building.

«C&C Apartment Management» does not deserve a one or two star rating at all. I am presently a tenant in one of their buildings in the Bronx for the past 8 years. They manage the building very well. The property is well maintained, clean and tidy. Emergency maintenance issues are addressed promptly. Lease renewal offers are without delay. I can assure you they did not hire the super off the streets for he is very knowledgeable and very skillful when it comes to repairs and the upkeep of the property. There is absolutely no loitering allowed in front of my building (it’s non existent). It’s always quiet and for the most part peaceful. Most tenants work and mind their business. Before you come here to complain, do your part as a tenant — abide by your lease agreement: pay your rent, do not loiter, pick up after yourself/​children, don’t destroy property, take care of where you live and be considerate of others, — remember the manner in which you choose to live is a reflection of you. (ok I digress :)
I know we all have different experiences. But it’s not fair to post bad reviews because you did not get an apt. In my opinion, they are one of the best property managements out there; they are well above average and have great potentials. Based on my observation so far, it’s fair to say they have structure. When I see chaos, I will be the first one out of the door. And i will definitely post an update if things change.

I was really surprised to read such horrible reviews about C & C Apartment Mang & I am truly grateful I have NOT had any of the experiences stated. I applied for an apartment through the NYC website (not directly with C &C) & it just so happened that C & C are the appointed agents for the building & they made my lease signing & move in run smoothly! I am able to reach C & C by email or phone & always get a call or email back within a reasonable amount of time. We have a resident super on site & any repair issues are always addressed with in a few HOURS! Yay to C &C & thank you for being pain free! (FOR NOW)

Eww!
I filed an application for housing 11÷7÷2014 by email. The company states in their automatic email response, the process take 2 – 4 weeks.
After 3 weeks, I began calling to follow up weekly. No one knew where it was. EVERY SINGLE TIME.
After 10 minutes on the phone they «find it». They tell me it will be another «few weeks/2−4 weeks». Almost like a script.
Updated:
It is over 2 months since I’ve filed. Still waiting.
These people are incredibly unorganized. I wonder what it will be like to be a tenant if this is the unprofessional behavior I see already.
The security staff is incredibly unprofessional. She talks to potential renters so venomously. It is bewildering. You would swear you are her jail cell mate and not a customer. Are you a bulldog or a professional with a job? Where do they find these people?

So here is my venture into crazy world in regards to trying to find affordable apartments in this city. I sent in a application over 3 months ago trying to get a 1 bedroom apartment that is as close to $ 1000 as possible. Being that rentals have spiraled way out of control in NYC.
So I’ve called at least once a month to keep being told that they are still trying to process applications from September-​October. Then the lady, who was a little nice, states that they still do not have one bedrooms available (though they keep posting on Craigslist). And if, the application comes up (3months later), and they do not have any apartments available, they will send a letter to let me know and I would have to resubmit an application. Huh? So your telling me that this is like a lottery? I would have to wait, and be lucky enough to possibly have a 1 bedroom available when they finally get to my application, whenever that is… Cra-​cray! And then if I see one I would have to resubmit an application that might not get processed for another 3 – 6 months. What sense does that make? Madness!

One star is even a lot for these people. I don’t even know why do they even list properties or even write a method of contact if they don’t even respond back. How do you expect business when you don’t even reply. Or is it because we are not paying brokers fee? Any ways I’ve contacted them over 20 times via email no answer… Tried over phone the only reply i get is «whatever is on the site that is the only properties they have available» i bet they don’t even know what they post. I filled out a application and faxed it to them about a week ago i haven’t even received nor a call or a email. I give up with these people I’m taking my money else where.

Save yourself. If you don’t have to deal with them, don’t. Left messages, no call backs. Poorly ran business. Only gave them 1 star bc it wouldnt let me post without doing so. I call it the «pitty star».