Cleo & Patek

Terrible store and I would not recommend that you even walk in and give them your time of day, if I could give negative stars, I would. My mom and I are so glad we read the Unilocal review on this place and how it’s a scam. Naturally my mom was drawn in by the 90% off signs taped on the window, the shop lady was initially nice and attentive then just wouldn’t stop trying to sell and up-​sell my mom on bags and luggage. Throughout the duration of us being in the store, the shop lady could see that my mom was starting to lose interest so kept butting in to try to get her to make the purchase, and was eves dropping on our convo on how we could find the same thing online, and she had the audacity to mention that we would not be able to find a better price on online (hello…Amazon). Even if you’re a ‘going out of business’ store, does not excuse the absolute mess in the entire store which looked like strategically torn up pieces of tissue paper strewn all over the floor. The handbags were ‘leather’ but looked cheap and some had stains on them, I could find something of better quality at Target even if it’s not leather.
My mom is too nice and couldn’t just walk out so asked the shop lady what time the store would close that day and the shop lady just waved my mom off. Yes, she flicked her hand at my mom instead of just giving her a simple answer. Please do yourself and the customer service industry a favor and quit your job. Thanks.

The store is set up to look like its closing and even has signs to say it is which have apparently been there since 2010. The products have fake prices on them to make you believe they are higher quality then they are. The bags are not leather but the saleswoman represents that they are. And, all sales are final. There are numerous articles about the scam they are running-​buyer beware.

Too bad, too terrible, and too ugly. The experience of shopping in this store is as above.
You will be 100% regretful buying here.

Beware of scam. I bought a purse from a fast talking and sweet woman. Took out of store and noticed that it’s not leather. Went back to return and conveniently that it’s final sale. We called our credit card to put a stop and reported the scam, and took the purse back to the store.

Never never buy or better never enter this shop. Employees are awful. They lie about return policy and don’t care about the clients. I was shocked when i asked sellers name and he said -” its not ur problem”, and that he is not gonna tell me his name. I found exactly the same bags on ebay… they are much more cheaper! I will never enter that shop again. And will tell all my clients (i work in 2 block from the shop) never to enter that shop too.

Do NOT buy a thing from these scammers. Unfortunately, I did. Stupid! The whole thing is a scam. Of course, no returns as all sales are final. Gee, they’ve been going out of business for years now but seem to have plenty of stock! Do NOT fall into this trap.

I got one of the Cleo and patek’s bag as a gift from my friend a few years ago and I totally fell in love! People stop me on the streets and I get so many compliments! Since that time I’ve been a steady customer and I’m more than happy about my purchases!

Beyond terrible experience over the phone with a salesperson. Never would I step into any of their stores.

This says it all. Stay away from these stores. False advertising, bad quality products, dishonest business — oh… and no your bag isn’t leather!
Eeberle Paris on 57^th is the same place… Don’t shop at any of these stores! You will be very disappointed.

For anyone that needs anymore convincing that these Cleo & Patek stores are some sort of scam, I just want you to know that when we visited a store about 6 months back this one purse I was thinking about getting as a gift was about $ 300.
I just went back to the store this past weekend, seeing 70−90% off signs, thinking it was liquidation (and of course, without reading Unilocal — oh the horror!), and I was not exactly surprised to see that the price now reflects $ 1,100 with, of course, a 70% discount! What a deal!
With that said and all the other stories about bags ripping apart at the seams, I’m thinking shopping here would be a very, very bad idea. So don’t shop here!!! Or any Cleo & Patek stores!!!

I had an awful experience at the store on 57^th today. My friend and I were browsing and became engaged in conversation and had stopped looking at the store merchandise. We were chastised to leave if we were not looking. We walked out of the store disgruntled that the saleswomen did not even try to sell the products, and was imposing some kind of time limit for being in the store without browsing. Please note, the story was entirely empty during this entire time.
Both saleswomen glared at me through the window, and one flipped me off! I went back into the store to get their names and was met with a very mature response «I dont have a name».
What an awful way to run a business. Sorry I cannot even comment on their product since the service was so poor.