Comfort Inn Times Square South Area

I stayed at the comfort inn for a week on a business trip. it has been the best customer service experience i have ever had.
furthermore, the rooms are clean, and well organized, albeit small.
also for anyone who hates elevators like me, you can use the stairs! when i arrived i was on floor 7 and requested a move to a lower floor. while i was working they moved my stuff to a room on floor 3.
the breakfast is great including eggs and sausage as well as the usual continental breakfast fare.
the bed is super comfortable and i am obsessed with the pillows.
free wifi
ill be back 100% the price is right, the service is excellent. i am so happy.

Location is perfect. Not too far from Penn Station. Darn near in the heart of Times Square. Staff was nice and very helpful. We arrived around 11 but checkin wasn’t until 3pm, but the guy at the front desk, named Leo I think, offered to check in our belongings in so we didn’t have to carry it around. Rooms are small but I expected that because of the area. Two full size beds, which is hard if you have to share with someone. I took turns either sharing with my husband who is 6 feet 8 inches and my daughter. So my sleep wasn’t that great. The room and bathroom were clean. But I did notice the comforter and bedskirt had stains on it as if it were never washed. I’ve should of complained by the time we noticed it was almost time to go. And I know it wasn’t from us cause we didn’t eat in our room. Could’ve used more face towels which again I should’ve called the front desk for more. The continental breakfast is nothing to brag about but I did like the fact you could make your own waffles. But other than that my stay was pleasant. I would come back and recommend to others.

Holy crap is this place tiny! We had a 2 bedroom and it was about the size of a small closet. The beds had about 1 inch between them!
Overall though, the location is excellent and the breakfast was actually decent. It is served in the basement and I was surprised at the amount of room down there.

This hotel is at least located in the Times Square area, though it’s a little south and west of the prime tourist attractions. The price to stay here is pretty good and the rooms are decent size and clean. There really are no amenities but it’s not about the hotel as much as it is location and proximity to Broadway.

The best value in NYC! Rooms are small, but reasonable for NYC. Very clean and free breakfast. Most importantly the staff is awesome. We recently stayed and left a bag full of purchases behind. When I called, housekeeping had already turned them in and they offered to mail them if I would just send a UPS tag. When I called back Alexandra (a front desk employee) had shipped them and spent her own money to buy extra packing to make sure they arrived safe. This place is A+ and will be the only place we ever stay in NYC. Couldnt recommend more highly

** A BUDGET HOTEL WITH FOUR SEASONS SERVICE **
I am a New Yorker, but my friend was coming to visit and we decided to have a proper staycation in Manhattan. I was nervous because she hadn’t been to NYC since the Dinkins administration (!!) and I wanted everything to be nice.
We booked this hotel through Hotwire for three nights. It was really quaint and suited our needs perfectly. We had asked for a top floor room and got one on the 20^th floor — nice and quiet up there with a lovely view of the city. We never made it down to the breakfast room, but the free wifi was definitely a plus.
The staff here are top notch — you can talk to them and discuss anything. We needed a few more hangers, but decided we would get them on our way back from being out one evening. Hours later we returned and were stopped at the front desk and handed a bunch of hangers. We didn’t even have to follow up or anything. And I had mentioned that my birthday was the reason for our visit and wouldn’t you know? We came back on the Tuesday night to find a little box of mini cupcakes and a sweet note in our room. How cool is that? We were really taken aback by how nice the service was and how welcome and at home we felt.
The rooms are small, yes, but very comfortable, clean and slightly European. My friend and I have both lived in the UK, so we quite enjoyed this.
The missing star here is due to the air conditioner in our room. It made the room cool, but it shut itself on and off all night which made it a bit difficult to sleep. On the last night we just left it off and slept much better. This is nothing to do with the staff, but the company may want to invest in some new ACs that are a bit more modern and not as noisy.
Apart from that everything was great and we would definitely stay here again and recommend to anyone thinking about it.

Very small rooms. Very small breakfast area but breakfast had reasonable selection of food. Close to Subway (2 blocks). Walking distance to Times Square, Broadway etc. Very friendly staff. Leo at front desk is full of energy. Appreciated the fact that we could leave baggage after checking out which enabled us to go sightseeing. Buy tickets from front desk only if you are lazy or if savings are not important otherwise shop around. You might get better deal. It is comfusing. Each floor has 4 rooms. Giving 3 stars because of small rooms and small breakfast area. I otherwise agree with other reviweres. We were able to use internet too without problems.

Helpful and friendly staff! The room is quite small, but as good as you’ll get in NYC. Absolutely WONDERFUL location. Right in the action! Bathroom is fine and beds are very comfortable. Decent breakfast selection but the small breakfast room was pretty crowded. Overall, I’d recommend this hotel to a friend.

A clean hotel in a great location (walking distance to Time Square & Penn Station). The staff at the front desk couldn’t have been nicer and more accommodating. Ask for a south facing room for a nice view.

Spent a very enjoyable evening at this hotel last night. As other reviews have stated the rooms are small. But very clean and well appointed. We had everything we needed and the bathroom was quite large. Water pressure wasn’t great but the water was very hot. The breakfast room is small but we took our food back to our room. Everthing was fresh. The front desk was very helpful. The location was perfect and convenient to everything. I would definitely stay here again!!!

The hotel is nestled in between two towering buildings and should feel claustrophobic but the set back takes you away from the hustling sidewalk that is the picture of NYC into a calming courtyard that has two benches that offer much desired seating.
Remember we are in the heart of Forty-​deuce so real estate is limited but the lobby to the Comfort Inn was very sufficient. There is a few chairs and a flat screen tv to gaze at should you have to wait.
Now onto one of the reasons this place was kicked up to 5 stars. The Staff.
First of all, friendly without being creepy.
Second of all, every so accommodating.
Third of all, knowledgeable and super problem solving experience.
They smile, and its genuine.
They help and its because they really want to.
They know that coming into the city, even if I grew up in the Bronx, can be overwhelming and confusing to get into the New York State of Mind. (New Yorkers know what I mean).
The rooms were sufficient, and the whole accommodating aspect played out in a couple of areas. A mini fridge and microwave. They totally hooked us up. Storing our bags prior to check in. They were so sweet to know us well enough that when my mom in law could not find the ticket for the stored luggage in her never ending bag, they smiled and let us identify them.
Hairdryer that is super hot, check
Ironing board and iron, check
A place to put your luggage on, check
Four pillows, check
Down comforter, check
Über comfy bef, double check
This will be my go to place when coming into the city, hands down.

Great location. That’s the only good thing I can say. Tiny rooms, and they stuck me in the basement in room 111. Most likely because I was using points for a reward night.

I absolutely loved it! Immaculate. Courteous staff especially William the night manager. Beds are super comfortable and location can’t be beat. One block from Port Authority. Will be back.

Great Location but the Rooms are So Small.
Perfect location if you plan to stay by the theater district or Time Square area. My room was very small barely fit inside but it did Its job. Complementary breakfast! Not Bad. Staff was friendly and hotel was clean.

Nice convenient place to stay, staying two nights, through my first night very quiet for NYC room. Rating 3.5
Only complaint not enough towels and no wash cloth. Breakfast was adequate, nothing special but got the job done.

This is a good option if you’re looking for a trusted hotel chain, comfortable clean rooms, and priced under $ 200 a night. The staff was very friendly and helpful, and my room had two comfortable beds, large bathroom (the lighting was harsh though! maybe they should invest in a dimmer option?), and I even had a view of the buildings across the street (many hotel rooms in Manhattan have views of a brick wall two feet away!). The only drawback is there is a noisy club next door, and clubgoers were carrying on loudly until past 4 a.m. on a Saturday night. Not sure if that’s every Saturday night, and I didn’t notice it on Friday evening (but was passed out early and pretty much dead to the world). Pack earplugs if you’re sensitive to noises! The cable was acting up when I tried to watch the news, going in and out, which was pretty annoying so I turned it off. There wasn’t a tv channel guide and the stations I did see were boring ones.
Otherwise, I had no complaints and will definitely stay here again– it’s in a safe, central location in the Garment District, close to the touristy Times Square but also the Javits Center and other cool areas of the city.

So far I have stayed at this location for 4 days now. I may update again when I check out, as the last day of my stay is important whether or not housekeeping comes knocking and front desk bothering me to leave before checkout. So we shall see.
So far, Here are the pros and cons:
PRO: With my DND sign outside, housekeeping has not come by to disturb me yet. This is a plus pro for me as I work at night and sleep during the day and I have no problem using the same towel during my entire stay and my bed not made. Actually I just prefer housekeeping NOT to come into my room period. The front desk service has been excellent and on point. I initially only booked for one day and bc of the service and location, I decided to renew the rest of my stay here. The rooms are clean enough, bedding is neat and sanitized, and the towels are clean and fresh as well.
CON: Horrible internet. My laptop wouldn’t even connect to it. I was forced to use my air card this entire time of my stay. Parking, obviously, its an issues in NYC period. If you park across, the front desk will validate it for you and you get a «small» discount. $ 40 bucks for 24 hours. Housekeeping is a little loud. I can hear them in the morning while they were in the hall doing other rooms.
If all goes well, I will definitely return to this specific hotel every time I am back in NYC.

We (my boyfriend and I) were visiting NYC and wanted a cheap hotel near Times Square. There were both good things and bad things about this hotel. That being said, I don’t think we will be staying here again:
GOOD — we were able to check in wayyy before the check in time, which was awesome as we had arrived on a red eye flight from the West coast and could use a nap and a shower.
–The room was clean when we arrived — everything looked presentable, decent bathroom, of course the room was small, this is NYC for pete’s sakes, so we weren’t surprised there.
–Decent breakfast. Not a LOT of food, but i was able to pull together a selection to bring back up to our room (not much seating at all in the breakfast room)
BAD — after housekeeping «cleaned» our room, we returned from a day out and found very few towels in our bathroom, so I plopped down on our bed to call the front desk when low and behold, I see some hairs that WERE NOT mine or my boyfriend’s, on our sheets, near the headboard, by the phone. YUCK. So after telling the front desk person about our towel problem, I then had to explain to him that we needed new sheets, pronto. This being quite the icky situation, one of the people working at the front desk at 7:30 p.m. at night immediately came upstairs and brought us COMPLETELY new bedsheets and PLENTY of towels, and a fresh box of tissues, and took away the dirty sheets (but did let US make our own bed, which worked just fine for me). We were only there for three nights, so after this fiasco we just hung up the «Do not disturb sign» and had enough towels to get us by for the rest of the visit.
Everyone was super nice, but it also didn’t seem like security was that tight. Then again, the only person we had visit us while we were in there was my sister, and she doesn’t look like a suspicious character… so maybe they only stopped suspicious looking characters?

Whenever I’m in New York City for work or pleasure this is the hotel that I am staying. Its a short walk to Time Square, Theater District, Hells Kitchen, the subway station and most importantly Go Go Curry.
The rooms are small but clean with modern contemporary furnishings. The room also have a mounted LCD TV. Best of all strong water pressure for your showers.
Its very affordable for being so close to the Time Square and easy access to the subway station. Oh yeah, also free continental breakfast, pretty decent selections.

Short walk to Times Square and the Theater District, clean, friendly and helpful staff. Free continental breakfast. Wish I had time to eat a Belgian waffle.
The funny this is that there are like 20 stories, each floor only has five rooms! It’s all straight up! The room is like a box. It’s just the size of the king sized bed. There’s a nice desk (if you can squeeze into the chair) and a flat screen. A surprisingly good sized bathroom!
It’s also very affordable for being so close to Times Square. I think I paid about 180 a night. There is a bar or something next door so be prepared for loiterers… but I never felt unsafe.