Crocs

Must be out of my mind for buying from them. Went to store for size exchange. Sales associate had nastiest attitude. Stay away

I went into the Soho Crocs store yesterday and was helped by Jose F. I was doing a somewhat complicated transaction… exchanging and returning mail ordered crocs… Jose was so friendly and efficient! He was even helping others at the same time. Thank you!

As I arrived today at 6:40pm to crocks the staff didn’t want to let me in as they said they were closed. Only after calling the store and asking them the store hours they finally let me in. WOW!
As I asked the girl why she said they was closed, she replied that they barely had business today and had a right to close early.

Please change the manager and save your company.
Worse service ever!
Please! Save the name before in becomes crooks.

Amazing customer service! Tracy and Christian were so patient and helped me take off and move 12+ Jibbitz from old shoes to new ones. They even replaced the ones that were too hard to get off, free of charge, AND gave me two extra! They went above and beyond and I was so impressed! Awesome!

Shoes in the window caught my eye and was shocked to realize they were in a crocs store! Didn’t realize they made shoes other than beach sandals.
Customer service was excellent. All the sales people were quite attentive to me and my daughter. Left with 2 pairs. Would have bought more but since I was traveling by train with already 2 shopping bags I couldn’t carry anymore.

Yes, I went to a Crocs in New York City.
No, I’m not Mario Batali.
I don’t at all know what compelled me to pop into a Crocs store at all, especially in the trendy area of NYC known as SoHo. Actually, I’m totally lying, I know exactly what brought me through their front doors — they had free cupcakes and free miniature massages. With lures of sweets and topical muscle relaxers, I had to at the very least look around, right? Well, what happened next might shock you: I actually bought a pair of Crocs. But not the typical Crocs you might be familiar with… I bought a *cool* pair of Crocs!
I’m serious, they have varietals that aren’t as nearly an eyesore as the ones your grandpappy wears when when he forgets his meds and you find him wandering the block sans pants. They have canvas boat shoes, as well as comfy kicks you could wear while trekking through the woods in rural Vermont. Don’t believe me? I didn’t believe it either before giving in and snooping around.
Man, I’m getting old…

I’m currently on hold with them and have been for 19 minutes for a simple stock check. About to hang up.
Love their YOU line flats — pricey, but they go WAY on sale frequently. If only I could find out if they have what I’m looking for! It honestly should be a computer inventory check.

From what I understand, when it comes to Crocs, you either love them or hate them. Personally I’m a fan of the sandals… but not the classic clog. Others I know love the clog and find the flops ugly. To each their own I guess.
But we’re not here to chat about my shoe preference, right? Well, then let me give you some info on the store…
First of all, the store is in a great location (corner of Spring & Wooster) and has large class windows on two sides showcasing their products. The inside of the store has two floors to wander, both full of different styles for men, women and kids. The store itself wasn’t crowded but the neighborhood was. But if you can handle the SoHo tourist crowd this store/​getting to the store won’t bother you.
I recently stopped in on their 10^th Anniversary hoping to find a good sale going on and wasn’t disappointed ($ 10 coupon for $ 50 purchase). The staff on the floor was energetic and happy to help me find a size (which I was actually able to do… past visits I haven’t always been able to find my size). The staff at the cash register could stand to learn something from the rest of the crew. While a line formed behind me I watched three staffers behind the counter looking completely confused and not one of them stepping up to help the next customer. When I was finally called to the next register the gal who rang me up couldn’t be bothered to even ask how my day was going. In fact I don’t think she said a single word. It’s not like we need to be BFF’s…but a «hello» and a smile would have been nice.
My only other complaint is what I mentioned above– sometimes (more often than not) they don’t have my size. And I was under the impression that because it’s the middle of the summer that they would have more sandals in stock. This was not the case. Sadly I only had a couple options for sandals, and while I was able to find my size it would have been great to have a better selection.

Nice, spacious store. I was a little bummed they were out of my size for one of their new styles (in black), but otherwise the store was quite stocked. It’s much bigger than the UWS location. Be sure to go upstairs, too!

I recently visited the Crocs Soho location and felt a dire need to write a good review. I went into the store expecting to buy one pair of specific crocs and when I found that my size was no longer available I almost walked out. Team member Amy came over and not only steered me in the direction of buying three really awesome pairs, but was extremely attentive and helpful. I was very vague with my requests as I originally wanted a very specific pair upon my arrival and she did her best to ensure that I saw other options at the store. She devoted her time and patience to me in choosing the right Crocs for me. Her help was not only personal but very genuine. I now love Crocs for two reasons, their comfort and their extraordinary staff. Many thanks to Amy, I am beyond happy with the three pairs that I bought and the experience she provided me with at the store! I now have really cute flats that I can wear instead of flip flops all summer!

Wasn’t a fan of Crocs for the longest time (talking about the original model that is), but a new fan I am! I got the Carlie flat ($ 44.99) & they’re SO comfortable! No wonder why so many people have fallen into the Croc-​craze.
The store itself is very clean & they a very cute display of what is in stock. The staff members are very helpful & friendly — no one gives you any weird faces if you try everything on.
Just beware of the back-​Achilles’ tendon area as you’re breaking them in though because my feet were very sore after a long walk.

5 stars for Crocs shoes…4 stars for the store.
Carry more inventory in smaller sizes, please!
Crocs are most importantly comfortable and supportive, but also water-​resistant, and extremely well-​made and sturdy. I have a pair of ballet flats that I have worn (often) for over a year that don’t have a dent in them (amazing, for high-​density foam!!). They look nearly like new with a quick rinse of warm, soapy water. Doesn’t get any more low maintenance than that!
Yes they are a little pricey, and yes they WERE completely hideous. But you can scout for sales during seasonal sales, and the new Crocs styles are adorable and in a multitude of fresh colors.

Who knew crocs didn’t have to be ugly?
While window shopping, I stopped in the store and took a look. There were a slew of colors and styles, including heels and cute mary janes. The staff was friendly and helped me with all my questions about pricing and styles.
I was so taken by a pair of black sparkly ballet flats that I had to buy them. They are, to this day, my go to pair of flats. Cute, waterproof, smell resistant and sturdy.

I was a little disappointed because right before I went to the store I had called to check if they have what I wanted. They said yes, but when I got there, I asked the salesperson and she said they don’t have it. Naturally I was upset. I ended up buying something completely different which I’m not even sure if I really like and would want to keep. And they told me they don’t give the shoe box because they don’t have a bag big enough to hold the box. Your shoes go straight into the plastic bag!