Deborah L Ottenheimer, MD

Just called them, the girl that picked up kept sighing, and she was like «What?» repeatedly so I decided to find somewhere else.

If you are looking for someone kind, sensitive to your needs and a compassionate human being, I suggest you look elsewhere. I found Dr. Ottenheimer to be harsh, insensitive and weirdly defensive. Exactly the opposite of what I was looking for. Never going back there and I suggest you don’t either.

I have seen a number of the NPs in the office and Dr. Ottenheimer once. Everyone is friendly, gentle, and takes their time. I ask a good deal of questions and everyone seems patient and eager to help me understand. Front desk staff is helpful and pretty friendly.

She is a very nice doctor – very kind and affable. She volunteers for local charities. My disapointment however is that she typically refers all follow up appointments to nurse practitioners in her office which I don’t really appreciate. It’s hard to get a direct appoinment with her for any routine checkup. They also don’t practice OB. When I asked for an OB referral I got a rather impersonal list of names with very little information. She’s good and convenient if you work on or near wall street.

I find myself a bit hesitant to review my obgyn on Unilocal,but I found Dr. Ottenheimer by her positive Unilocal reviews so it seems only fair that I do. I transferred from a larger OBGYN practice after getting sick of the wait times and the general service. Dr. Ottenheimer and her staff were great — very easy to make a quick appointment for small stuff (renewing prescriptions, etc.) and no crazy wait times eating up most of your working day. Plus Dr. Ottenheimer takes time to actually talk to you, make you comfortable, and provide useful guidance and advice. I never really used the subscription service, so can’t comment on that.

While I’ve had good experiences with Dr Otteheimer’s staff (never actually met the doctor herself in the years I have been seeing them), I will be looking for a new ob-​gyn.
Since moving to the new portal connect online system, the practice has added a $ 69 annual fee which seems excessive for someone who only visits once per year and does not make use of the added services.
Plus, all patients are automatically enrolled in a «30 day trial» when they visit, and it is very difficult to opt out, so even if you avoid the platform and conduct all your business by phone, you’re still likely to get charged.
This is excessive even by New York standards. If this is how little respect they have for their patients, I would rather just find a new doctor.

This is a review for Dr. O. Was my first time seeing her. She is genuinely caring and personable. I’ve been to many physicians in New York and she is by far the best I’ve seen. She answered all of my questions and didn’t make me feel like I was being rushed. If you need a great GYN, I highly recommend her!

I had a great appointment with Ashley, who is caring and personable. She made the visit totally easy and comfortable. Highly recommended!

I was seen today by Ashley, a nurse practitioner at Ottenheimer. I think I’ve only ever written one other Unilocal review in my life but I was so, so impressed. She was WONDERFUL. She was really warm, patient, and explanatory and very thorough. I’m also not the easiest patient – I get faint immediately at the barest mention of blood. Ashley helped me have a really positive experience and for the first time ever I did not faint when my blood was drawn. My Well Woman exam was also painless. I was really grateful for such an all-​round good experience. Thanks, Ashley! I’ll certainly be back.

Whoever they have answering the phones they need to fire ASAP. I called once, the person told me to hold but then hung up. I called back and a different person answered with a stone cold attitude. If that’s how they act over the phone do you think I’m coming in there??? Heeeeck naw.

I’ve only been here a handful of times & honestly, they’re my go to docs when my health calls for a check up. I originally wanted to come here b/​c of Dr. O b/​c of her high reviews but she was always booked MONTHS in advance. So you’ve been warned. 3 yrs that I’ve attended & have yet to see her;.
The office: I always had a good experience with the girls upfront. They were never rude, questions were answered when appropriate. Billings were handled on time, all is good.
The docs: I’ve been with both Molly S. & Jo. They’re alright tbh. They both answered any of your questions & asked if you were considered about anything else but the physical part I had a bit of an issue. Not to sound weird but they weren’t rough/​thorough enough. I wanted my breasts to be examined & to me it felt like a light pat/​poke all around. I went to this doc at NYU hospital & she was really thorough about it making sure she didn’t miss any parts that might of felt like a lump. Both Molly & Jo didn’t do that. The only reason why I still attend is that they’re the closest gynos that were respectable near me.
I would love to rate them higher but I wish I had a better experience with the doctors. It’s a nice place overall & they are nice. But, you don’t just go to them cause you need a pat on the back, you’re there for health concerns & I feel like they weren’t doing their best.

I saw Jo Zasloff, NP today, and was so impressed with her. As a gay woman, I’ve had trouble with various gynecologists who have seemed uncomfortable when I would bring up my girlfriend. Jo was very kind, down to earth, and she went above and beyond when I asked a question by providing me with lots of different resources.
Also, I saw some complaints about the receptionists on here, and I’d just like to add that I found them to be lovely! I will definitely be back.

Molly Sugameli is amazing! I used to see Molly Brown but she no longer works there. So I took a chance on the new NP. She was one of the most informative NP I’ve ever had. SHe was polite and professional. The only reason I gave 4 stars instead of 5 is that the receptionists are not friendly.

I had a very odd and overall disappointing experience here. The extra star is for Jo Zasloff as she is both warm, helpful and kind. However, the front desk staff was rude, dismissive and completely unhelpful. I had gone in for a routine exam but the results called for further testing. As I was traveling quite a bit at the time and there was no availability for Dr. Ottenheimer, I booked at a different practice. You see, there were no hard feelings at this point. I just knew that waiting a month and a half would do a number on my anxiety and wanted the quickest available service.
God. The process to get my paperwork transferred (and I mean it couldn’t have been more than a few sheets of paper — I’d only been there once!) was a pain. After figuring out that I could indeed get in touch with a receptionist directly, rather than fiddle with their inane website, the snippy receptionist told me that the papers would be faxed within a business day. I also called the next day to confirm this had actually happened. Two days before my appointment at the new practice, they gave me a call to urgently ask that I have my papers transferred. Um… what? I called Women’s Health back and they said they had no record of my request. Um… what, what?! I had to get two more receptionists on the phone in order to complete one task.
Phew, finally I was done with them! Nope. The next day, Molly, who I’m guessing is another nurse practitioner (?), I dunno, she didn’t say, called and left a message. As my appointment was looming and I thought they might have further information, I immediately called back and was told she was in with patients and would not be able to call me back… all day. To add insult to injury, I ended up getting a call later that day from Dr. Ottenheimer who barely offered a hello, and launched into a short but hostile reprimand about how they should know I had made an appointment elsewhere, her dismissive and rude tone making me feel as though I had done something utterly egregious (Dr. Ottenheimer, perhaps you should have better communication with your front desk staff as the apparently very cumbersome process of transferring my records to another practice as well as my telling them I was going to another practice should have tipped your office off to the fact that I was going… to another practice). I think I maybe got a «hello» and «okay, thanks, bye» in there before she hung up.
Ugh, still trying to get the bad taste out of my mouth. That front desk staff is seriously the worst.

I’m sorry to have to write such a negative review, but my experience here was pretty awful. I went in for a pregnancy test after seeing the good reviews on Unilocal.Molly Brown was the person I saw twice and instead of feeling happy about my pregnancy, I left feeling like a scared, nervous wreck though I came in excited just to confirm what I already was 99% sure. I felt like she basically spent most of the appointment unprompted just preparing me for the worst and subsequently my first trimester I was an emotional nervous wreck because I kept remembering all the things she warned me about.
On top of that, it took days to get my routine test results which they told me would take one day and I had to call back and email at least 3 – 4 times to try to get them. And reaching anyone was difficult. I had to ask for my test results to be sent to me… it was just a frustrating experience overall and it felt like pulling teeth to get any information or contact anyone there.
Now, I found out that they overbilled my for my copay, inexplicably, and after a week and a half I still have no response. I checked with my insurance and they told my insurance they charged me less than they did… after my previous experiences here I was prepared for this to be a struggle, and I was not wrong.
Maybe they’re fine for routine GYN stuff, but definitely don’t recommend if you’re just in a bind like I was before I could find an OB/​midwife.

A friend of mine recommended Dr. Ottenheimer. I called for an appointment and was informed by a rude receptionist that Dr. Ottenheimer is not accepting any new patients and recommended i see one of her NP’s. When i mentioned that a friend of mine is a patient and recommended Dr. Ottenheimer, the receptionist responded «that great for you friend».
I would never trust a doctor whose receptionists speak to patients in this manner. Your receptionist is the face for your practice and this was unacceptable.

I have been going to Dr. Ottenheimer and Molly Brown for over two years.
Office: always clean, nice private rooms, electronic payment keyboards ~fancy. The patients are very ‘downtown’, everyone looks professional, or like they are working on wall street, very calm and professional vibe.
Both Molly and Deborah are very professional and make you feel totally comfortable. They answer any and all questions and really put you at ease.
Wait time: I am always seen w/​in 30 minutes if not faster of my apt time. I am usually in and out w/​in an hour. This is huge, b/​c most places make you wait.

*this review is for Molly Brown, NP at Dr. Ottenheimer’s practice*
I found the front desk people to be extremely helpful and respectful. After showing up 20+ minutes late yesterday, they apologized for having to reschedule (totally fine, it was my fault) and got me an appt for the next afternoon when I explained my issue of running out of birth control. The woman even offered me a sample to get me through if I wanted to schedule something for next week instead. All of the paperwork is electronic, and I don’t mean that they email you a bunch of forms to fill out, no. This office uses a tablet type of device for you to put in your info, sign consents and even swipe a card to pay! (very very efficient)
When I went today, I was seen almost immediately by Molly Brown, NP — she was very kind and welcoming, and she took the time to talk to me and answer ALL my questions (even looked something up to be sure she was giving me the right info) and made sure I was comfortable before getting to the exam. We weighed the benefits and risks of different birth control options, talked about tests and future pregnancy options, all that good stuff, and I never felt rushed. She was very eloquent and not an ounce of judgment when going over my medical history and she asked me several times if I had any additional questions, as well as asked me if I have any anxiety before beginning the exam! Seriously, she’s the epitome of what a nurse practitioner should be. Her exam is thorough yet very gentle and her phlebotomy skills are wonderful.
Only bummer is that I found out next week is her last week at the practice, but apparently all the other providers are just as good. I’m excited to have found these guys — solid practice all around.

I went last month for routine preventive exam. Molly Brown informed me that my insurance would not cover a 2^nd one in a year, so that I should wait a few months. So she asked me some questions and did the blood tests since I was there. I then had to pay a copay since it wasn’t the preventive exam that I was hoping to have that day and was charged as a regular Dr’s visit.
Today, I called my insurance company to find out when I could get another preventive care exam and they said that I actually get 2 per year with 100% coverage, no copay. So I called the office to schedule the exam that I had wanted to get last month and complained about the misinformation that I was given and how I had wasted a trip to their office and a $ 30 copay. The receptionist said that they tell everyone that they are only allowed one visit per year. I suggested that they shouldn’t say that without actually checking. She was very rude and implied that I should’ve been happy with the explanation that she gave me, finished scheduling my appointment, and hung up without a goodbye. I did have more questions that I wanted to ask, but now did not feel comfortable asking her since she was being so rude and my questions were of a sensitive nature.
I guess I’m keeping my appointment and trying this place again, but this is really frustrating. I’ve worked in customer service for a long time and realize that it’s annoying when people complain about things that aren’t your fault personally, but I don’t understand why professionals in women’s health can’t just be more friendly, understanding, and make you feel comfortable when you might be feeling anxious about your health. And own your office’s mistakes rather than blaming the patient.

*This is a review for Molly Brown, the nurse practitioner under Dr. Ottenheimer*
I never saw or spoke to Dr. Ottenheimer during my visit. Molly Brown was excellent. Took me into her office and asked a series of questions, which I found very refreshing as the person who is going to exam you is actually taking the time to listen and engage in a conversation about your medical health.
Molly was very thorough with the exam, asked several questions and was extremely professional and made the experiences so much more pleasant.
Excellent bedside manner!
Going to the doctor is never fun and going for a pap smear/​breast exam, etc is even less fun, but Molly did a great job and makes the experiences painless. Definitely recommend her!
The front desk ladies are not very friendly, but Molly Brown makes up for it.