If I could leave 0 stars I would. This has to be the worst Dunkin Donuts experience. Ordered a sandwich on croissant which they waited until I paid to tell me they did not have. Then I waited 23 mins, literally, for a sandwich & an order of hashbrowns. Ugh. Never coming here again.
Kajal P.
Évaluation du lieu : 1 Manhattan, NY
This is the worst dunkin donuts, i have walked out of this place three times after paying because then the manager decides to inform me that he does not have either the ice cream(vanilla) or the cappuccino mix for the cappuccino blast. They always inform me after they take my money. The staff never knows how to make it right always try to put vanilla yogurt instead of vanilla. no one is trained right. This is a brand new location and its in a busy place we understand that but at the same time if you do not take care of customers you will have none left. CHANGEMANAGEMENT!!! FInd a person who knows how to run this place, and order the right supplies needed.
Marisa T.
Évaluation du lieu : 1 Upper East Side, Manhattan, NY
I was excited to see a Dunkin Donuts open up near Hunter, but my visits there have been disappointing. They’ve messed up my order several times now despite the employees clarifying the order repeatedly. I’ve never had a problem at any other location. Ice coffee, no sugar and a little milk. I don’t think that’s an elaborate order. I’ll be sticking to the breakfast cart and Starbucks in the area.
Jacqueline B.
Évaluation du lieu : 1 Monterey, CA
The only positive thing about this store is their free WiFi. Other than that, it’s embarrassing. My friend and I came in craving our favorite flavors, Oreo and mint chocolate chip, and the store didn’t have either, including several other flavors like Reece’s and cookie dough. They make sure to stock random«signature» flavors, but don’t bother to have the staples of ice cream. That wouldn’t be too much of a problem, if they didn’t advertise that they have those flavors, and more. It’s so frustrating to say«can I get that sundae on your poster» and for them to respond with«sorry, we don’t have any of those ice cream flavors». Additionally, their menu advertised different kinds of cones and drink sizes that didn’t exist. The workers were all scatterbra
Giovanni M.
Évaluation du lieu : 1 Manhattan, NY
I hope someone from the store or company reads this because I’ve been there several times over several months and the coffee is always very weak/watery/bland.
Brianna C.
Évaluation du lieu : 4 Manhattan, NY
I’ve started trying this Dunkin on the way to the Subway and haven’t been disappointed yet. The staff is quick during morning rush hour and remembers my order which is super convenient! This Dunkin is a combo with Baskin Robbins as well. It’s clean, there’s a small amount of seating along the wall in the front, and the the staff understands the need for speed during the morning craziness. Will make this my new stop over the one in Rock Center!
Harry H.
Évaluation du lieu : 2 New York, NY
This is a Baskin Robbins, too, but I doubt Unilocal will reflect that requested change any time soon. Ordered a $ 3.31 sundae(from 3 separate people) and they tried just handing me two scoops, so I asked for the appropriate toppings and it turned out they had no hot fudge and apparently the last person to order it was in 2011, as the staffer was as disgusted as we were by the sight of the container. Snickers was gross but First Class Camouflage was actually quite tasty, by BR standards at least.