Enterprise Rent-A-Car

Everyone was very helpful here and they did a free upgrade to an SUV which was very helpful on our long trip! They didn’t have a problem with us keeping the vehicle longer and 24 hour drop off was quick and easy.
Only downside is that if you do keep the car for a little longer (in our case 3 hours) they will charge an additional full day — the hourly rate would have apparently been more than a day so it was the lower of the two options — but kind of a bummer to have to spend that much more.

I have rented from Enterprise at this location many times and always have a good experience. The people that work there are very accommodating and helpful. Rented over Memorial Day weekend and they gave me a great car. Loved it! Thank you.

Sean King was amazingly helpful and accommodating — making the process quick and easy. We rented a economy car, yet, without asking, the vehicle was sized to ensure one of our 6 foot 5 guests was comfortable! I’ll definitely be renting a car from Enterprise, as well as this location in the future! Some advice for those of you who like to travel with cash, you a required to have a credit card, so please be prepared when renting your car.

Tried to return a one-​way rental to this location. Not only did they refused to accept the scheduled return, but one of the garage guys parked it on the street and I got a ticket while talking to the agent in the office. He did not care at all and told me to call the office that I rented the car from. All in all, terrible customer service.

Always quick, easy and efficient. Service with a smile and very accommodating. I only wish they were open full days on Saturday and Sunday as I often only need a one day rental on the weekend and unfortunately it’s not possible with this location so I have to go to Avis or Hertz.

Staff was great. Everything they said they would do they did. Their rates were fair. They gave you a good election of vehicles and the check in and check out process was fast and efficient Would rent their again

We’ve had great experiences at this location. The cars we’ve rented have been in good shape. Very friendly and accommodating staff who have been lovely to us and our baby. We always try to rent from here if we can.

This is one of the best rent-​a-​car locations in the city. I wasn’t paying attention to their hours of operation and arrived 5 minutes before closing to pick up my rental car on a Friday (yea, I was THAT customer). I was embarrassed, but the staff was very friendly and efficient. Drop off was a breeze as well. I’ll definitely be renting from this location again!

Super friendly staff… very helpful. I did not realize that gas was not unlimited for SUVs and vans (since I had not rented one before) and they were able to credit me that amount. Genuinely seemed concerned that I had a great experience.

Everyone is very helpful and I was able to get my car and get out quickly.

Best customer experience I’ve had, regardless of industry, in a long time. Entire team is friendly and engaged. They offered a wide array of options at the site for car choices and were excited to get me on the way. I will absolutely go back to this location.

Amazing customer service. Lets face it, NYC car rentals are a pain in the butt and expensive. Somehow they managed to make me forget that, in the booking process, pick up and drop off.

Had to rent a loaner while car was being repaired. Awesome experience at Enterprise. All the team members were professional, courteous and extremely accommodating. Delivered on all that was promised and expected
I highly recommend this Enterprise for all your car rental needs

The people who work here are super friendly. Needed to rent a car to go down to jersey to see family. Coming from california where roads are a tad more spacious than the city of manhatten, I was dreading the location and having to quickly drive the heck out of city madness. One thing to note is enterprise isn’t open all day everyday at most locations. This one in particular is open on the weekends so I can return the car and resume public transportation.
Open saturday 8am-​1pm
sunday 3pm-​9pm
other days 7am– 7pm
I can tell you now having a car is like having a crying baby to take care of if you ever need to find parking anywhere in the manhatten– unless you are an aggressive driving, parking spots will be difficult.
This location had quite a collection of cars considering the small location. Picking up and dropping off the car took less than ten minutes. No frills and small talk just straight to the point.
PS-​if a bridge is named Verrazano Narrows bridge– don’t be surprised if it is narrow.
PSS– there are some cordial taxi drivers that will let you through roads.

No doubt that Enterprise is the best place to rent cars in Manhattan. Extraordinarily helpful staff, never hidebound by over-​regulations, really nice cars ALWAYS, prices about 50% of the price of the major national chains. Rather than niggle, they would always REDUCE Prices to accommodate customer’s whim.

Very friendly and helpful customer service. I ended up getting a Buick Lacrosse. The car was in great shape, had satellite radio and drove very well. It definitely wasn’t your grandfather’s Buick. The car was ready for me when I arrived and when returning the vehicle I was in and out in a few minutes.

Good customer service, decent cars, but not like my favorite Enterprise location in westchester airport!