FedEx Office Ship Center

Deserve 0 star.
Very unkind staff who made me feel very uncomfortable. She was even being sarcastic.
There are lots of other fedex stores, so DO NOT GO HERE.

The service at this fedex is the worst i have ever experienced. They honestly don’t even deserve 1 star, i would give them no stars if i had the option. The woman who helped me was so rude and had no knowledge about the printing order i had made. She had a side conversation with her friend while i was talking to her. Fedex needs to hire more helpful and kind people to work in their stores because this experience has made me want to never use them again.

For nearly a year I have dropped off packages at the One Penn Plaza location multiple times per week. I am not greeted.* When I ask where to best leave an envelope, I receive a mostly non-​verbal response that I am a nuisance, not a customer.
Twice (that I have had occasion to notice) the door inside the building is closed early for no apparent reason, and as I realize this (by pulling on a locked door). Though the center is fully staffed and operating, I am either utterly ignored or ignored and then given an exasperated wave of the arm to exit the building entirely with my shipment and enter through the outside door. It would take but a moment to come to the door and explain what is going on, or at least shrug and mouth «I’m sorry, we closed early» or better yet, open the door, take my ready to mail envelope, and then re-​lock the door if closing earlier than the hours posted on the door is necessary. Again, proof that customers are not viewed as paying clients (and in our case, a high volume one at that) but as annoyances.
No one expects a high end experience with FedEx or saccharine salutations. I leave this location absolutely baffled by the lack of any semblance of an exchange having occurred, no matter how simple the transaction. Even the occasional nonchalant hand gesture (without a verbal response) is appreciated when it happens.
I will continue to encourage my company to switch back to using a competitor, where onsite employees were never rude, irate, or so obviously ready to lose customers for their employer as is the case at the One Penn Plaza FedEx location.
*There is one male employee who is cordial — all others give the impression that they are working in a backroom where customers are not allowed to enter.