H&R Block

This office has great service. I visited this location after another H&R Block location had severely messed up my returns in addition to an awful customer service experience. Everyone in this office had great customer service and I was greeted immediately upon entering and offered a refreshment. When the issues were confirmed, the Office Manager at this location met with me and gave me the choice to have her office fix them free of charge or she would assist me in contacting the other office. I chose to have the changes made here because of their professionalism from the very start. I met with Ms. Smith who corrected my taxes in a timely and professional manner. She was obviously very knowledgeable and made sure I understood the errors that were made as well as helping me plan for next year’s filing. I will definitely be returning to her next year!