Heights French Cleaners

Fine customer service but very poor tailoring work. I took a relatively simple job here — taking in a slip that’s a little too large — and it came back looking like somebody fed it into a sewing machine for a minute and left it at that. It was no better than I could have just done with safety pins. I requested a refund and then went home and took a seam ripper to the stitches. I will not be getting anything else tailored here.

Brought a brand new shirt with tags for dry cleaning. I picked it up and took it on a trip and later noticed there were light (bleach-​like) stains all over it. Of course by then I was in Brazil and there was no way to do anything about it.

5 stars for the friendliness of the proprietors (SO nice!)
4 stars for the cleaning (nothing special, a little expensive, but totally fine)
1 star for the tailoring. Hems only! They don’t know how to do anything else properly.
My wife has had a half-​dozen garments tailored here. The first two were just hems, and they were fine (one of the pant leg hems came out after a few wearings, but I understand this isn’t uncommon). Then there were some patches on a sweater, which looked a little messy. Then came the disaster: they ruined a blouse (cut completely wrong, too short now to fix), another blouse was hemmed crookedly, and the worst of all was a nice dress which needed the shoulders taken up. The straps are about 1 inch wide, hemmed and lined. They just cut the shoulder straight through, overlapped the ragged ends and stitched across. It looks horrible on the outside, and has a bulky unfinished edge sitting right on the skin on the inside. They gave her money back, but didn’t admit that anything was done wrong. It seems they don’t know the difference.
We are still looking for someone in the area who can do really professional tailoring.

I took my sweater here to get it cleaned because it smelled like grease after I went to a grill one night. They were late it getting it done by one day so it cost me an extra trip. And I don’t think they actually cleaned it. I could still smell the grease and the garment had hairs and lint on it still from when I took it in. I was ripped off by these people. I discussed with the owner but my complaints were not addressed to my satisfaction. Even at that point, I was not refunded my cost and I wound up taking the garment elsewhere for a proper cleaning. The irony is they give you a hanger with your garment that says «we love our customers.» I was definitely not feeling the love here.

Wonderful experience! I took in two pairs of jeans and a pair of khakis to be hemmed. The lady who works the counter is super friendly and quickly pinned each pair of pants to the point where they would be hemmed. I also asked her if it would be possible to add a button to one pair of the jeans, and she said yes.
Picked everything up yesterday and they came out PERFECTLY! The length is perfect, the hems on the jeans look original (they matched the thread perfectly with the thread on the seams), and the button on the one pair is exactly what I’d asked for.
Will absolutely go back for more tailoring!

I had a great experience here. The person who helped me was extra-​friendly and was understanding when I expressed concern about a special beaded button that was on my dress. I was afraid that the button would be damaged if it was cleaned, so she carefully covered it. When I picked up my dress and jacket, she remembered me and took the dress out of the plastic to show me that the button was still okay. Both of my garments looked really clean and new again.
Update:
The tailor here is GREAT!!!

I’ve been a customer for six years.
I’ve never had a complaint with this friendly, family-​operated business.
One of the places that makes an area a neighborhood.

Fine neighborhood drycleaners. Prices are okay (though drycleaning is always expensive, alas), and the tailoring is good – they did a great job shortening jeans and keeping the seam/​edge right.