IDA Flatpack

This is my first time going with IDA Flatpack. Not only are these guys efficient, but they’re reliable, so helpful, nice… the list goes on and on. I went to pick up an item from Craigslist while they were in my apt, and 1) i took longer than expected and they called to check on me to make sure I was okay and 2) they came down to help me pick up my items. They offered tools, whatever I needed. They are seriously the best. Also, it’s worth mentioning that they worked from 5:30pm to 11:30pm just to fit a job in for me that I really needed done. It was so incredibly nice. I couldn’t recommend it enough. Thanks Warnell and Justice :)

I needed something from either NJ IKEA — they were the only ones that had the wardrobe in the color I wanted. The Brooklyn IKEA didn’t have it. It was the Hemnes RED wardrobe.
I contacted them on a Monday with all the pertinent info and immediately they responded saying they’d be happy to help.
I requested a Wednesday delivery and they said no problem. I had to push the delivery time off by about 1 hour and they were responsive and accommodating.
They delivered on time, and placed my items carefully and quickly. I only had to pay extra for tolls, which was completely worth it because I needed that particular item. They were courteous and professional.
Simplest local service I’ve ever used, will definitely use again.

Andre is the man! He assembled a sofa bed, a dresser, 2 tables and a bunch of small stuff in just a few hours! I’m very happy with the service and will definitely call these guys again

I had Andre from IDA Flatpack build my IKEA couch, IKEA island, IKEA stools, and Wayfair drawers. He was friendly, quick, and did a great job. They are also VERY affordable for the amount of work that they do. I can’t recommend him enough!

IDA Flatpack was the best I could ask for. I contacted these guys back in the summer when my apartment needed a new look. They were very prompt with followup, and during the initial meeting, provided really great ideas. The cost was affordable, and the whole experience was stress free. I am looking forward to using them in the future. I can’t thank them enough for making my small apartment feel like a great home. Highly recommended.

I had a friend tell me about this amazing service, and boy I was not disappointed! They are just fantastic. Everything was handled so efficiently– they arrived when they said they would, the worked long and hard to get all the pieces assembled. I was very happy with the work. And, then one of the items– a couch, actually, was not working. The pre-​drilled holes at the factory were off. Ugg. But they were undaunted! They picked up the item, and returned it the next day, bringing in a NEW couch, and completed the job.
I worked with a great guy named Andre. He could not have been more helpful, or hardworking. There was another fellow who helped the first day, and Erik, the owner came to assist with the return. Honestly– this is «special handling» all the way. I could not have been happier with what they did, and the service they performed. So grateful not to have to lug carts through Ikea, or spend the hours figuring out the directions (they do this all day, every day, so they are experts).
Truly– it’s worth every penny. These guys are just great. Saved me so much stress, time and anxiety getting it all worked out. I would 100% recommend them, and use them again in a second!

Fantastic service — cannot fault these guys! Highly professional and everything was delivered and assembled with 48 hours of initial contact with them.
As a newbie to NYC who needed to furnish an entire apartment asap, this service was ideal!

Just had Andre back to our apartment to add new pieces from Ikea and everything went perfectly. He was friendly, fast, and professional. Will definitely use this service again if we choose to add anything else to our apartment!

A fantastic service.
Eric and the team were professional, knowledgeable, efficient, and eager to please. From my short afternoon email one day to delivery and installation of a large Ikea order the next day, these guys were fantastic. They gave helpful tips in the email, confirmed the order, gave me a heads-​up, and arrived exactly on time. They also got every item correct, and they installed furniture in places that weren’t necessarily the easiest.
Need something from Ikea? Don’t go on your own. Call these guys and watch as they take care of everything for you.

They should call this place– S.M.A.S.H. — -Saving Marriages And Stealing Hearts
Warnell and Justice were too awesome to believe. My wife actually loves me again.
They came earlier than estimated, and were so nice. They joked and laughed with our five year old daughter, and always seemed to be enjoying themselves in what they were doing. Customer service is of the utmost importance to me, and they rocked. I would definitely use them again, since they saved me 3 weeks of work for 2 wardrobes, 2 desks, a chair, and some bathroom cabinets. I’m pleased and would recommend them to ANYONE.

I have been using IDA Flatpack for about a year now. These guys really know what they are doing and are always professional. Eric has a great crew and everyone is always very friendly. I’ve had Andre come and do multiple assemblies and deliveries and everything comes out perfect. I would highly recommend IDA Flatpack to anyone needing furniture delivery or assembly.

IDA Flatpack is the best thing one can use as a buying/​delivery/​assembly combo in the city.
Eric managed to find me a spot 2 days in advance for the last day of the month (super busy day for moves). Correspondance is easy, quick, and flexible (I updated my IKEA shopping list more than 3 times, added things and they managed to accomodate with 0 error).
On time, continuous updates through email (and phone call if necessary) on the day of delivery. Punctual, cleann, quick, efficient and neat delivery service.
Andre was the one who assembled my furniture: he is super meticuluous (he doesn’t allow one little scratch in his assemblies I had to convince him that a tiny peel that would be invisible was okay, courteous, quick (doesn’t need catalogs — barely took a glance at that of a wardrobe he’d never done before), reliable and works properly while listening to his music. I highly recommend him and the entire team for their professionalism and culture.
Thanks guys!

Ordering at Ikea, getting the furniture delivered from them and then assembling it is a tedious and time consuming task. Ikea Delivery Alternative makes this process extremely convenient. They are easy to work with, professional, reasonably priced and efficient.
It was great working with both Eric and Andre. I highly recommend this service.

I was impressed with the service, but not overwhelmingly so, as some of the other reviewers seemed to be. I have to say that I had really high expectations, so I can’t really fault them for falling short.
There were definitely a few hiccups in the process:
a) I was given the wrong assembly quote initially — which was corrected a few days before my delivery date (from $ 35 to $ 105 is a pretty significant increase, I’d say). I still went along with it, because what was I supposed to do… I was pretty clear that I didn’t want to pay the $ 105 if I didn’t have to, especially if the build wasn’t going to take a full 3 hrs, but then they showed up with TWO guys, so it ended up being $ 105 for the build regardless. I’m pretty sure that one of the two guys could have put together ALL of my furniture in less than 2 hrs because he put together my dresser and desk in under 1 hr, while the other one took a full hr to put together… my bed. I wasn’t too happy about the additional build charge that I had to pay. and the additional tip I felt inclined to pay for the extra person. Is there any way we can choose how many builders we get/​the experience of the builder?
b) I changed the delivery time about a week before the delivery date (or maybe 5 days prior) from 1−3PM to 5PM because I couldn’t take a full day off of work. My delivery day rolled around and I got a call from the delivery guy at 1:30PM telling me they were enroute. It seemed that someone else had confirmed the change in time but had not communicated that with the others… Everything was resolved in the end and they still ended up showing up at 5PM (well actually closer to 5:45PM), but I had to scramble in the middle of the day in case they couldn’t make the later delivery. Also, I definitely did not get updates regarding ETA as some others mentioned. I had to request the ETA on my own when it was getting close to 5:30 and I still hadn’t heard anything.
c) I wanted my items delivered from the Brooklyn Ikea because I knew they had ALL of the items that I wanted, and because my apartment is probably at most 25 minutes from Brooklyn. Toll would have been $ 15 – 20 tops. However, they chose to pick up my items in NJ, which meant that I had to pay $ 24 in toll (okay fine, I’m already shelling out $ 500+ so $ 24 is chump change at this point). When I pointed out that they could have picked up ALL of the items in Brooklyn, they made it seem like they’d done me a huge favor for not charging me for the two trips they made to two different Ikea stores. Well… if they’d gone to the Brooklyn Ikea, that might have saved them time and gas money…
Overall, this service was definitely a huge help. I had all of my furniture assembled in less than two hours, and I didn’t have to deal with the Ikea trip or the drive through the city on my own. The two guys doing the build for me were also a lot of fun to work with (my roommates came home halfway through the build and thought I’d just invited two of my friends over to help me assemble my furniture). However, I do think that there were a lot of liberties taken with costs that could have been avoided. The business seems to be a close-​knit group of guys working for each other (friends of friends of friends), and I get that they want to help each other out with jobs, but to do so on the customer’s dime doesn’t seem all that fair to me.
That being said, I would recommend their services if money is of no issue to you (but then again you probably wouldn’t be ordering your furniture from ikea). However, if you are on a tight budget and would rather take charge of all aspects of cost, you are probably better off doing this on your own.

I live in the UK and had an Executive and his young family on temporary assignment in New York and had an urgent need for someone to go to IKEA, to shop for cribs, changing tables and a whole plethora of baby items including tubberware and cuttlery! I really didn’t think it would be possible to find someone to do this.
Eric and his team put my mind at rest, they met all their commitments, even calling me in the UK from IKEA mid shop when an item was out of stock (crib) and suggesting an alternative — they understood how crucial it was to my Exec that his family had everything set up for them on arrival.
IDA arrived at the condo on time and assembled all items in readiness for the families arrival.
I would have no hesitation in recommending them — a great business who deal marvelously with overseas concerns and also super tight/​short deadlines.
THANKS A MILLION

I used IDA Flatpack this week to get an order in from IKEA, after doing lots of research and realizing the trip downtown + the ferry + standing in line at IKEA + putting the crap into a (van? cab? über? rental car?) + driving back + unloading on my own was not worth a) the time or b) the money. Not to mention, I’ve heard awful things regarding IKEA’s own delivery service, which costs a whopping $ 139 for online orders. That’s ridiculous. So, I called up and emailed IDA Flatpack with my shopping list — a large dresser, a wall shelf, a etagere, step stool, and a few little marketplace items. An hour later, I was told that they had a space for me the NEXT day!
A young man called me multiple times during the day to update me on the time of my delivery. He showed up an hour late after the ETA, due to traffic between NJ and NYC. I paid $ 110 + $ 14 toll = $ 124 (via Venmo. kinda sketch)… which is less than IKEA’s delivery cost. AND I had someone go pick up all my stuff and bring it to my living room without having to lift a finger.
If IKEA is one of your options and you don’t want to waste and entire day sweating and stressed out, give IDA Flatpack a call. Totally worth the $ 110 service, especially if you plan on ordering/​delivering anyways.

These guys are true professionals. Arrived at the apartment within 5 mins of the start of the delivery window, on a weekend.
In fact they turned up so quick I didn’t get a chance to block the freight elevator for them. Just 2 folks, getting 8 pieces of furniture totaling 170 pounds up to the 5^th floor, in one go.
Being prepared to wait for hours (as was my experience with several other utility companies), I was pleasantly shocked at how quick the whole thing went.
Looking at the other glowing reviews, I might use their assembly services next time too.

This company was fabulous. I was contacted very quickly with a price quote and we scheduled a time for the assembling.
Andre was amazing! He built an IKEA pax wardrobe and provided suggestions along the way to make sure it would be used most efficiently. He moved the wardrobe about 5 times for us so it was put in the best location of the room. In addition he put together a table and some chairs for us. This project took him about 4 hours total, which would have taken us a couple of days!
He was on time, very polite, and just a joy to work with. Would definitely use this company again except next time I will have them do the IKEA shopping as well, since they are clearly the pros!!!
Thank you Andre!

Best money spent.
Bought an Ikea kivik sofa and brusali bedframe with storage boxes and Adrian (? i hope i got that right) did an awesome job assembling.
It was obvious he had done this many times before. He completed it all in 2.5 hours and it would have definitely taken me a day… and that’s if i figured out the hundreds of screws required for the bed frame/​storage boxes. He hardly needed the instructions and had all the tools, including electric ones which made the job faster and ensured the furniture was solidly built.
Saved me a ton of time and stress. Highly recommend these guys. Adrian is a super good dude also.

Holly crap! within 1h Doug brought my furniture up to the 4^th floor walk up, and put it together. 3 pieces!!! bed, 3 drawers chest, and a glass desk (considering in the past a bookcase took me close to 2 hours…). All while being a jokester.
I’ll definitely save Doug’s number for future purchases.
No long trip to ikea, no crowds, no struggle with transportation, and no stress to assemble anything. How did my room get furnished?!
Thank you, Doug!