Infinity Laser Spa

The office is very convenient to get to. It’s close to Herald Square. The facility is clean and the staff are nice and friendly.

Infinity Laser Spa contacted me after I posted my initial review a few months ago, to speak with me about my experience. They offered to provide me an opportunity to give their services another try and assured me that I would be pleased with the results. I was skeptical at first and, although I appreciated their reaching out to me, didn’t feel that it was a good use of my time or theirs since the treatments had not been effective. The Infinity representative stated that I would be seen by a more experienced technician and would have a better outcome from the laser treatments. Since I felt that the representative was being sincere and I truly appreciated the level of customer service being provided, I agreed to give Infinity Laser Spa another try and receive additional laser treatments… Today was my first treatment and I’m very satisfied with how things went. I was running late and unable to call ahead (my phone died), but the receptionist was very understanding and I was still seen. The technician was cordial and professional. She also seemed more experienced than most of my previous technicians, as promised. I’m optimistic about the results from these new treatments and looking forward to hopefully having smooth hairless skin in those areas! I’ll provide more updates as the process continues.

I was referred to this location by a friend and they have done a great job with my treatment for a small area and a large area. I will definitely have 100% reduction by the end of my treatments.
All of the Technician’s are very well trained, quick and efficient. The last few times I have had Elana B and she does a great job!
I feel very safe and comfortable from the moment I walk in to the moment I leave and I also know that this place has one of the best and most effective machines in the city.
Very happy I have chosen this place for the Living Social deal and would come back here for touch ups for sure!

Prompt, clean, easy to schedule an appointment, quick and easy. I recommend this place to all my friends!

I purchased a groupon here for 1 year of laser hair removal treatment. I liked the machine so much that after my first treatment I bought a full body package. After the full body packaged was used, they have honored my year worth of treatments for the 2 body parts purchased through groupon.
The machine is amazing. I have had laser hair removal done many times over the years and this machine is much more effective and barely hurts.
I won’t go anywhere else for treatments again.

Love the atmosphere! Great staff and great service!

3^rd visit — no changes. WIll update if anything changes.

I cannot say enough good things about this place.
The machine they use is excellent, not sure why but it feels much less painful here than other spas I’ve been to.
The waiting area feels comfortable, staff is friendly, and the spa area feels very clean.
Most importantly, hair growth really slowed down in the treated areas and new growth is much smaller than the usual thick hair that I get! I’m looking forward to see the results at the end of treatment, at this pace I think I won’t see a lot of hair by 4^th or 5^th session.
Overall. Great place and I would recommend this place to anyone.

This is the second laser hair removal spa I’ve attended. The first one I was seeing minimal minimal results after several sessions. After joining Infinity, after one session I saw great results. The reception area is neat and tidy, with water available for customers. The technicians always ask if I have been seeing results.
Overall very please with my experience. I have very thick hair and was worried about seeing results as I’ve heard that it may not work well on people with very thick hair. I can now go days without shaving my legs and underarms and still be smooth. I’m excited to see the ultimate results.

I chose ILS through Groupon, after doing careful research on Unilocal to find the highest rated choice.
I’ve only completely 2 (out of 6) treatments for Brazilian and the hair is noticeably less present. I was so happy with the results thus far that I purchased an extended bikini package as well. Even with that, I’ve only completely 1 (out of 6) and have seen less hair.
Also, I’ve done laser on other body parts elsewhere and it hurts! Here, the most I feel is a slight pinch, if anything at all.
Make sure you follow their guidelines strictly, I think that’s what has really helped me see those results after such a short time.

When you walk in you are greeted by the front desk. Everyone was very nice. There’s water in the waiting area. My esthetician was very polite and professional and made me feel very comfortable as this was my first time ever getting laser hair removal. Unfortunately, you cant remove any hair with laser on any areas that have tattoos. I wish someone would have explained this to me in advance. However, she was very friendly and helped me chose a different area to replace for my package. Overall, minimal pain. I wouldn’t describe it as pain; more like a few pinches. Can’t wait to see my results!

I have been coming to this locale for a few months after coming across a great Groupon deal and reading through a good number of reviews. I have been pretty happy with my experience so far — the staff and technicians are always accommodating and professional even when they happen to be swamped by clients. The technicians do a great job (I’ve had a few in all my visits) and are very thorough in their work. They always ask about your progress so far and help alleviate any concerns you may have.
This locale also uses a different kind of laser technology in comparison to some of the other places I’ve been and I’ll tell you that it’s a bit less painful! I definitely recommend trying out Infinity Laser Spa if you’re new to laser hair removal and looking to try out a place that is professional and convenient.

I have been going to Infinity Laser Spa for a little bit over a year to cut the body hair, and I leave satisfied at each session.
FACILITY
The spa is on the second floor. There’s no elevator. The reception area is large with comfy chairs. The bathroom is spotless and small, which is typical in Manhattan. The room where the laser hair removal takes place is small. There’s a bed to lay on, a table where the materials are, the laser machine, and a chair to place one’s belongings. It’s very clean and a bit chilly. The décor is minimal and modern with a white and black color scheme (very New York chic).
STAFF
Reception is super friendly and accommodating. They’re not snooty at all. Instead they greet me with a smile and my name at every session. The laser professionals are pros at their service. They ensure that I’m comfortable throughout the session. They’re professional. They don’t ask personal questions. It seems that they’re intent on doing a good job and not knowing my business.
SESSION
If necessary, you disrobe any body parts that will be lasered and you lay on the table. The professional offers a pair of safety googles. You can see them in one of the photos posted here. Then they slather a cold gel on your skin and pass the laser. That’s it! Easy peasy.
TIPS
Make sure to shave prior to ensure a painless results. Otherwise, the laser burns the hair and you’ll feel it trust me.

It’s my second time here after getting a really great deal for 8 sessions!
People at the desk are nice and helpful. Anastasia was definitely so sweet helping me reschedule an appointment. The place is simple and clean. The waiting area is quite comfortable and the waiting time for your appointment is perhaps 5 minutes on my first and on my second visit I was seen right away. Please keep in mind I was on time for both appointments which minimizes wait time in most places.
The rooms are clean and the technicians all seem nice but my go to is Jasmine! She is amazing and she really gets every inch! She also gives a nice massage with a cooling application to ease any discomfort I may have felt. I recommend her and she is there Monday, Thursday and Friday.
Keep in mind that like many places there is a $ 30.00 cancellation fee if it is not done within 24 hours and make sure that you are prepared for your procedure or else you can be charged accordingly.
I recommend this place for anyone looking into it and it’s definitely worth the try! I had amazing results after my first session! You won’t regret it!

I have had 4 treatments already and I could definitely see the difference. I did a Brazilian including my butt area.
I always waxed so figured this would be more economical. Yes, I bought it on groupon and it was the smartest thing I’ve ever done. My grows back significantly less and much thinner.
Some technicians are better than others I think. Some are very aggressive and leave the laser on one spot for too long aka making it burn. The overall treatment does not hurt but it is a strange feeling. You will get use to it. I recommend not getting this done around your period because you are more sensitive.

Had been hunting around for a while and finally decided to buy a LivingSocial deal for one year’s worth of laser hair removal treatments at Infinity, and I just finished my last treatment a couple of weeks ago. It was an amazing deal and quite effective!
After coming in about every 6 weeks for a full year of hair removal on my lower legs and bikini line, I would say I’ve had about a 90% reduction in the amount of hair on those areas. I am light skinned with darker hair, and first noticed results a couple of weeks after my first treatment (a reduction of maybe 25−30%). The hair grew back less and less after each appointment, and now it’s down to almost nothing! While not 100% gone, I am very happy with the overall results and only find myself needing to do a quick shave about once per month on the treated areas.
The staff at Infinity were always very nice and professional as well. I had a different technician at each visit and they all were good.
Would highly recommend this place with a deal or without, although I wouldn’t have been able to afford the full price (and tipped accordingly). I appreciated not being treated like a second-​class customer just because I had a LivingSocial and I am extremely satisfied with the service and experience I had at this spa. :)

My lasar Boss — MILA — is the best! I love this girl! She always gives me the best customer service and treatment! She is very gentle and attentive! Always happy to see her! And feel so comfortable around (even if I’m naked)
Moreover this is the best laser hair removal place in NYC!
I been there already 2 times and both my visits I had perfect experience!
I bought a groupon for large and small area. And on my second appointment I added full legs!
The laser treatment itself was PAINLESS, only bikini zone is a bit painful but it’s nothing crazy that you can’t stand and way less painful then waxing or regular laser.
I have seen the results even after first session and I have blond hair and not super light skin. Their laser is amazing and I’m sticking to it for a loooong time!

Skilled technicians who work fast but thoroughly during the session. Have had 2 sessions so far and already seeing results. Got a great deal via Groupon — I believe they also do the same one on Living Social too.
Making appointments can be tough though because they’ve gotten so many customers through the deals. Changing appointments for a same-​week time is nearly impossible. They aren’t responsive when you call and leave voice messages so you have to call repeatedly or just make a trip to talk to them in-​person.

There should be a 10 star review because infinity spa has exceeded my expectations. I have to say that they by far the best laser hair removal place out there. I have felt so comfortable with the service and personnel. The laser is pain free, something which I was initially scared of. I literally saw results after my first session. I started off with Brazilian (which is wayyy better than waxing… I can’t believe I went this long without getting laser) after I saw the results I quickly decided I wanted my whole body to be hair free! I strongly suggest to go with the full body package!
I can’t wait for the summer to show off my hair free body!
Finally saying goodbye to shaving, waxing, and tweezing!!!

I’ve used laser before and have switched around to a few places due to bad service, bad machines, closings or just too expensive. I tried out infinity spa because of a Groupon deal, and tried it out. My first technician was ok, but i was wowed by the machine. Painless! The most you feel is a stronger heat pad type of feeling against your skin, but it’s quick and doesn’t leave you needing a drink.
After the first technician, I thankfully got Amrita who is a dear. She’s helpful at explaining what is going on, what to expect and different techniques other spas use. She’s certified in various spa related things (i’m so technical, I know), but it feeds into making you feel reassured you know what she’s doing. Besides that, she’s super friendly and sweet! Btwn her and the tech, this is a pretty solid spot, even though it’s fairly far for me.
The front desk is also staffed with really nice people, who have accommodated my appointment shifts.
If you’ve ever read any of my reviews, you’ll know that I’m a stickler for service.