Kimberley Spa

We should have been suspicious when they denied us the deal that brought us in. For checking in on Unilocal,you get 10 minutes extra. They told us no, that they were too busy today. This is why we chose this location above others.
The massage itself was fine though is was continuously interrupted by the masseuse answering the door, the phone and helping others check out, which sort of took away from the relaxation of it all.
The real problems happened when they decided that our 18% tip was insufficient. All of the employees started talking amongst themselves and then lied about the base amount not including tax. I’d heard them check out enough people to know this was a lie. Then, they further pressured us in front of the whole room to round up to different numbers, basically giving themselves a 30% tip.
This was unacceptable. I will never return.

Hands down the best massage experience I’ve ever had in NYC. The quality of massage that they have here is very hard to come by. The level of professionalism and prowess is extremely high. I was more than satisfied. I am extremely happy that I found this business.

Four stars for the massage, zero for the hygiene. You know that big thick towel that you cover yourself up with when you’re waiting for the masseuse to come in? Well it’s probably been on twenty people before you. After a sweaty towel massage session, I was horrified to see my towel being folded back up and placed on the bed for the next client.
Kimberley, you broke my heart.

It was wonderful, they took my friend & I quick they’re also great with appointments because that’s how we did it. Was a complete whole body massage for an hour for $ 35! They massaged my scalp, temples, to my hands & fingers, down to your feet. They really do give a thorough massage & was much worth it! Customer service was wonderful as well, very sweet people.

My boyfriend Brian told me about this place and I didn’t believe him at first, but oh boy was he right!!! Best best foot massage of my life!!! I agree with him, I was in Heaven!!! You need to get a massage from them ASAP!

I was introduced to this spot recently by a friend. I’ve never had a foot massage before. When I got my first massage I was in HEAVEN! I am planning on bringing my girlfriend Amanda back tonight. I suggest for the first timer to go get a foot massage! You can’t beat the service and the price! Amazing! MUST GO!

When I checked into Kimberly Spa for the fifth time today, I was given a consumer warning. It is true that they do offer 10 or 15 minutes free service if you make a comment or check in. But the massages I receive here has always been excellent. I have gotten foot massages and full body massages. They really pinpoint all the pressure points especially when you get a foot massage. They also always untangle all my knots during my full body massage. They always ask if the pain threshold needs to be lessened or increased, but they always have it on point the first time around. Ask for Jack, Tony, or Gary! They have always been my go to.

Hands down the best massage place in chinatown. They kick your ass in the best way possible. Professional and clean.

Great service, great value for money!
After a tiring day sightseeing this is exactly what I was looking for to feel refreshed. Charges are pretty reasonable and not shady like other establishments in this area. I took the deal which gave me 30 minutes of body work and 30 foot work for $ 35. Could use better, more soothing music though.

I have gone to Kimberley Spa for a few years — probably about 6 – 10 times a year. I will not be going back after my last time there. I always went to Coco and tipped generously, because she was always a great masseuse. However, there were a few issues with my last visit (and several had occurred on the previous visit as well):
–I made a reservation for 7:30. I got there at 7:30, and was told Coco was running late. I waited… and waited. It was now 7:50 — I asked if Coco could see me and they said another 10 – 15 minutes. I expressed that I was annoyed at this, as I had made an appointment, but they asked me to wait for 10 minutes at the most.
–The Unilocal offer states that I just have to check in to get the offer of 15 minutes — they however, tried to get me to write a 5 star review IN PERSON at the location in order for me to get the 15 minutes. I told them I wouldn’t do that, as it is not what the Unilocal offer is, and that it was dishonest.
–At 8:00, they had me go into the back room — it smelled like cigarette smoke and mildew. It was also right across from the bathroom and their prep area, so I heard people going in and out of the bathroom, preparing towels, stones, etc. the whole time I was there. They did not attempt to keep clients from being loud by the bathroom, and they themselves were talking the whole time they were in that area. It was impossible to relax as it was so loud.
–At 8:05, Coco came into my room and told me that her previous client had asked for 30 minutes more. I told her it was not okay, as I had made a 7:30 appointment, and she asked me to wait for 5 more minutes (I assume to tell that client she couldn’t herself do the additional 30 minutes). She came in at 8:10.
–She started my massage and it was overall, good. She started at 8:15PM. She answered her phone 2 times during the massage. At around 9:00PM (I checked the times later, as my phone was nearby), she told me my 1 hour was up and that she wouldn’t be able to do the 15 minutes because it was so busy. She walked outside for a moment, and then said that she would be able to do it after all, because it was quieter. However, my «free 15 minutes» didn’t actually happen — she ended my session at 9:14PM.
I loved this place and recommended many friends, but I had a similarly extremely unprofessional experience last time. I will not be returning and have advised my friends of my past few experiences.

Came in after a long day of walking and left feeling rejuvenated and ready to go! Very peaceful and relaxed environment. They have a nice variety of different lengths and styles of massage. The price is affordable and worth it. They take their time and actually give you the full massage time unlike some other places I’ve been to with my love. Would come back again and would recommend to others looking for a nice massage in New York! Thank you guys!

Clean and a good price. The people working Don’t seem to speak much English/​they didn’t understand when I mentioned I wanted a woman massager and sent a guy in … Anyway it was still a good massage. I had a foot and back massage (30 mins each)

When you walk upstairs, its a bit sketchy. However, it does the job of massaging your body. Today, i received a foot massage and a free 10 minute upper back massage for checking in.
I was not able to relax during my foot massage time because there were so many distractions such as: Weird movements by the workers, the workers kept going in and out of this mini closet to eat, one worker was smoking (ugh i hate smokers especially when you are trying to relax). THEN… one of the workers answered the phone call and she was not able to articulate or understand the person on the phone.
so she decided to give the phone to my friend because she thought my friend would be able to translate english to chinese; MEANwhile, my friend does not speak their language at all or look chinese. THAT WAS FUNNY
. My friend answered the phone and the customer over the phone asked, «Hello, do you provide happy ending services along with the massage?» and my friend asked the workers if they provide these services. their response was PURE COMEDY.
To sum up my thoughts about this place, I had a more so entertaining service rather than receiving relaxing service that I was expecting.

Very good experience… will definitely come back.
I am from Texas and there’s a lot of foot massage, Gary is very good. Great after a day of walking around town.

Great atmosphere, clean and professional service. Feet and body massage for a great price. $ 25 feet $ 35 body pet hour. Bowery st location is the closest to me, so I prefer it the best. Quiet & calm place to get massages.

Okay here is my REAL review. It says when you check in, you get a $ 15 minute massage. You actually have to check in and write a 5 star review… that’s against the rules! Lol. It made me feel weird because I ALWAYS give honest reviews. This is the main reason why I am docking a couple stars.
When you walk in, it basically looks like a living room with a bunch of chairs. I had a 1 hour foot massage and it was VERY painful — but it helped. I have a lot of foot/​nerve issues, so I figured it would be rough on me.
I have to admit, I thought I would be super uncomfortable, but I was not. I was able to relax for the most part. Everyone there was pretty nice. I was offered water before my massage.
The guy doing my massage looked at the clock frequently, but he did not seem rushed in any other way. Everything was thorough.
The 15 minute Unilocal massage was nice, too.
I would come back for a back massage. It was $ 37 total ($ 10 for tip and 27 for using a credit card)…
USE CASH!

Nice weather means walking around the city which leads to needing a massage. Found this place, walked in and they took me right away. The prices are so cheap to decided to do 1 hour body work and 1 hour foot rub. Yep you guessed right I’m writing this during the foot rub.
The place itself if not bad, typical Massage spot in Chinatown. The rooms are small with actual framing with the exception of the door which is covered with fabric.
The body work was average, started with the warm up, moved on to oil and ended with a hot stone. I did feel some relief after hours of walking around the city.
The foot rub was also average, they have some reclining chairs in the reception area where the foot massage is done. The massage started with a brief foot soak then moved onto the massage itself. In the end my feet did feel better.
I noticed signs on the walls for Unilocal check in incentives, 10 — 15 minutes of free of free services. I think 2 hours is enough for me today il save it for next time :)

I initially went to the Kimberly Spa on Bowery and when I was told that they’re completely booked and they didn’t want me to wait, I was brought to the Mott St location which is only 2 blocks away.
Kimberly Spa is very neat, clean and they kept us very warm in this cold weather. The massage table had a paper-​like cover, and their pillows and towels smelled like newly washed linens. The oil they used is unscented and doesn’t feel very oily on your body.
Ask for David, he’s very good! For $ 35/​hour, he definitely used every minute to hit on my knots and painful areas. I chose hard massage on some area and he would every now and then ask if it was okay. He took his time and the massage was not rushed. He also used hot stones which helped relieve some painful/​stressed area on my back.
I highly recommend Kimberly Spa and will ask for David again.

Came in on a friday afternoon for a relaxing massage at a cheap price and thats exactly what i got! The massage was great and I left feeling much better. Would recommend to everyone.

$ 35 for a body massage is an amazing deal. I came here after shoveling out the mess the snowstorm left and luckily they were open. For $ 35, I wasn’t expecting much. The full body massage was good, hot stone was included for a tiny portion of it. The massage room was small and you don’t get scented oils & candles like some of the fancier-​basic spas.
A big plus for having a check in special on Unilocal… and on the spot reviewing.
Tony gives a great foot massage!