Leonard Opticians Ltd

I went to buy glasses but the price was much higher than anywhere else (1700 vs 1100). I asked if I could pay for a fitting of an existing pair. They said no because I didn’t buy the glasses from them. Unbelievable!

Just stopped in to have my ic! berlin glasses repaired. I accidentally stepped on them, and one of the stems snapped out of the fold. Beatrice greeted me with a warm smile, and when I showed her the glasses, she said she would bring it downstairs and consult with her onsite repairman.
Less than 10 minutes later, the glasses were brought back cleaned and essentially brand new again. Amazing work! When I asked her how much — FREE! I will definitely be back for new sunglasses next time. I happily give business to salespeople who provide great service, and Beatrice is IT.
They carry choice lines such as Oliver Peoples, Mykita, Barton Perriera, Thierry Lasry, Cartier, and Celine, but there are definitely more stored in their drawers, which Beatrice will recommend once they get a sense of your style and fit.

Knowledgeable staff, great service, and nice selection. Have been buying glasses here for 20 years and the quality can’t be beat. The advice on what works for you is also valuable; honest assessment if you choose shape or color that might not be best suited for you, and when staff tactfully steer you to something else they’re always right.
Order fulfillment is also top-​notch: I wear progressives, transitional (turn dark in sunlight), and get scratch proof coating and they get everything right. I once tried another well known optician closer to my apartment thinking it would be more convenient, but I had to go back 5 times to get everything right so won’t make that mistake again. At Leonards they get it right the first time — and if you decide you want an adjustment, even years later (sometimes after wearing a while I decide might be better to have tightened or loosened), it’s never a problem and there’s never a charge. Glasses also always arrive when promised.
The only attribute that makes this 4 stars instead of 5 is cost – the prices are high, but you pay for quality and over time I guess it’s worth it because the frames last forever.

Time for new glasses? My time surely came… after 6 years of ignoring slowly deteriorating eye sight and hating my previous pair, my eye doc suggested I come here for some quality eyewear. He gave it such a high recommendation for service, selection, and caliber of optician that even after hearing his warning about high prices (he insisted the workmanship was worth the price) I decided to grab my credit card and headed on over.
The lady who helped me was very knowledgable and completely tuned in on what type of lens I liked and what worked with my prescription /​face. I definitely need nose pads so she helped me find something modern and cool, yet had nosepads (not easy to find). She was so pleasant and helpful and walked me through every step of the way. I noticed some of the frames she showed me at first were around the thousand $ range — I quickly shot those down and things got more reasonable. In the end, I got exactly what I wanted… and I LOVE my glasses.
In the end, I love my glasses. I loved the experience and felt taken care of the entire way. Sure, I spent roughly the price of a new laptop on these things… (being that I don’t have vision insurance and I have ridiculously high prescription and needed lens thinning, the price almost gave me a heart attack)… but I am truly happy with the product and how they fit my face. More importantly, I see much much better out of these lenses and the fact that this place is doctor recommended gives me a strong piece of mind.