Lilly Pulitzer

Super cute store. My best friend and I were the only people in the store. We had a wonderful experience and the sales girl was so friendly. She was super helpful and very friendly. Two stories of Lilly is fantastic! can’t wait to go back next time I visit NYC.

Such a cute store, seriously one of the prettiest places that I’ve ever been. I wish that I could have bought something but I had to save for another purchase. Loved having the opportunity to come visit! No detail has been forgotten and the staff is nice.

An addendum to my review regarding Lilly Pulitzer Store.
I received a lovely note from the manager Meghan Kartstein.
A few days after receiving the note I had an issue regarding an item purchased from an out of state store. Meghan solved the issue in 1-​day, and I literally had my dress in hand the day after I sent it back.
I want to THANK Meghan for her courteous, generous and speedy attention in changing my item.
I’m VERY happy that I’ll be able to wear my dress this weekend.
Many, many thanks. Am looking forward to shopping in your store in the very near future.

I’m a HUGE Lilly fan, and so wish this store was a better representation of the brand I love. The inside of the store is absolutely gorgeous (no one is going to debate that) BUT the staff is the worst. Half of the sales girls are incredibly rude, and the other half are just incompetent. For example, I was in the store today and had to wait about 15 minutes for a fitting room, not a big deal I understand stores get busy. However, what I can’t forgive is that a sales girl left me in the fitting room for 30 minutes (literally I started timing it) while she checked on a size for me. I understand the store was busy, but that was excessive. I finally just gave up and left since no staff bothered to come by the upstairs dressing rooms to check on customers. Lilly, I love you but PLEASE hire some better staff for this location.

I’m a HUGE Lilly Pulitzer fan, but have never actually step foot in one of their stores.
My friend dragged me here, even though neither of us intended on buying anything (I just bought a boatload of clothes at their annual warehouse sale in Philadelphia) to show me the décor.
The interior of this location is… magical.
You’re transported to another world. The noise from Madison Ave disappears and you are surrounded by beautiful patterns, pink walls, framed vintage lilly prints, and gorgeous fabrics.
The staff leaves you alone and lets you wander (something I appreciate).
My favorite part of the store was the mahogany spiral staircase leading up to the second floor (where the sale room is!).

While I like Lilly Pulitzer and this store is gorgeous, the sales girls were rather rude. I was looking for someone to check the price on a bangle and couldn’t get someone to do that. I seem to find this problem at every Lilly Pulitzer store I go to, maybe its me? I ended up leaving the store and figured I should stick to shopping online when it comes to Lilly.

Everyone was extremely helpful. I was greeted right when I walked in. I read the review written by Samantha and was a little nervous because I am Asian and she said she was greeted when she was with her Caucasian friend. But once I walked in, I was pleasantly surprised when every worker in the store helped me. I was looking for a graduation dress and all of the sales associates helped me find the perfect one, they also helped me find a dress that was perfect for my body. So I definitely will be going back!

If you’re a fan of Lilly’s bright prints and matching accessories, home goods and paper products this is the spot to shop the entire collection.
I’ve had good and bad experience with the staff, but I will say they are helpful with gift ideas and willing to arrange for courrier without any greif.

Super cute store, unique take on an old space. Good selection of the current Pulitzer offerings.

Fell in love with this store recently! I love their short styles and unique cuts such as the buttercup & I absolutely love their blue seersucker Callie skirt. The summer sale that just ended was irresistible. I ended up buying two skirts and a pair of shorts that I cannot wait to wear all September!

As a sorority girl, I love Lilly and its designs! Being from Long Island, I finally got to visit the store here in the Upper East Side. Both times I have been there, I felt uncomfortable and the sales associates were extremely unwelcoming. Despite wearing shorts and a nice shirt, I am still a customer and those working in there should still be attentive to customers’ needs regardless of attire. I am absolutely disgusted with the snooty management. The first visit, my friend was sitting outside of the fitting room and not one girl working there bothered asking her if she needed any help with finding anything despite helping every other Caucasian person in the store. Today was my second visit with my very-​much Caucasian friend and we were both in casual attire. The only time we were acknowledged was when one of the sales girls overheard our conversation about choices in working attire at our big-​name accounting/​finance companies. Are you serious? Now that you know we probably have a bigger paying job than your measly retail salary, you finally say something? Her remarks weren’t even related to helping us find the correct size/​dress! Completely disrespectful.

Love this store! So cheery and bright inside and the sales ladies were very nice and helpful. Went in looking for a phone cover and left with a phone cover and 2 dresses!

This store is gorgeous inside, it is one of the most beautifully decorated stores on Madison Avenue, very unique! I have been a Lilly lover for over 12 years and since the label has exploded I am so happy to see a store that stays true to her signature style. If you are sad, you won’t be anymore when you come inside. They have events sometimes, too! I went to an art sale /​event here and got free champagne and bought myself a gorgeous shift dress. I highly recommend a visit here!

Love this store. Such a charming building. Good service. I just feel happier when I’m wearing Lilly!

Great experience at this über-​preppy retailer. The sales associates were helpful and friendly from the moment I walked in. I found what I was looking for and some other sale items made my day!

I love this location because from the moment you step inside you feel like you are on vacation. All the décor and beach style accents and colors are amazing. Yes, there is tons of pink but there’s so much character inside the shop, it is gorgeous.
I don’t think the sales people are super attentive. I did not get acknowledged when I walked in and was walking around by myself for a while and then finally when I had about 5 items in my arm, a salesperson approached me to start a room.
The changing rooms are adorable with trunks painted on the walls and little buckles bolted into the wall to look like real trunks which is very cute. I always manage to buy a few dresses or tops when I leave, the selection is great and they are always rotating items. The Junior League holds an annual shopping event here which is amazing.

You are either a Lilly fan or a hater. If you are a fan, this is your heaven. Lots of sales staff, too! Pretty much everything you can imagine!

I LOVE LILLY! As a Southern girl, Lilly Pulitzer is a staple in my closet. They have come a long way since the early 90’s when they only sold dresses. They have a great classic pieces now in addition to the classic sundresses. They make great jeans and cords, beautiful sweaters and even AMAZING bathing suits.
I really like this store as it has that great New York large store appeal with lots of selection, yet it is still Lilly. They sell Men’s, Women’s and Children’s at this location. They also carry the jewelry and shoes. The staff here is friendly and will gladly help you find anything you need.
The sale selection this year was non existent which is sad. Last year we found some spectacular deals right after Christmas.
Pop in here, you might find yourself surprised if you have not paid attention to this brand in a while. You will learn why so many people Love Lilly!

I could never have enough Lilly in my closet! It is perfect for The Hamptons or to sport a few pieces walking around the city! The store is gorgeous and the people are so sweet! I would so take a trip to this place anyday!