Liox Cleaners

I’m done with Liox. I’ve used them for 3 years since they were EF Laundry. The last several times I’ve sent my laundry to them, it comes back still dirty. It smells like hot dryer and not like softener. It’s as if they only use water and no detergent or softener. I changed up the type of detergent to see if that would help and it did nothing. Socks, underwear, sheets, still dirty!!! I give up. I read their comment to a customer about using less detergents because of people with allergies… I call BS. If someone has allergies, they will request the free and sensitive detergents. Basically they are cutting down on costs which coincides with their email a few months ago on why their prices are going up. Although I must say, I was getting dirty items delivered well before that email came out.
Their delivery driver is incredibly kind and carries my laundry up 3 flights of stairs with a smile on his face. He may be the only reason I haven’t switched to another company sooner.
Goodbye Liox.

I don’t do a lot of dry cleaning but my experience with them was great. Items came back clean, pressed and ready to wear. Service was pleasant, and cleaning was done in a timely manner.

Victoria is very friendly and kind. The service is very good and always be on time here. The brilliant thing that I forgot some money in the pocket of my jacket, even I couldn’t remember that .But she returned me it later. I m very appreciated that! Can’t find anywhere like this in NYC.

I have used Liox multiple times now, wash and dry cleaning both were ready the next day. Not sure why some people say it takes days. Maybe it’s bc they are closed on Sunday and have short days on Saturday. So keep that mind in case you need it quick.
Laundry came back smelling nice and neatly folded!
Too bad they don’t clean leather or sued since they don’t outsource anything. I’ve been told those things done are usually sent outside of the city.
Overall great experience, I would highly recommend Liox!

Great service, quick turnaround and they do a great job getting stains out! Slightly on the expensive side compared to the dry cleaner I used in my old neighborhood.

Very good service and reasonable prices… I like how they text you when your clothes are ready. They also take better care of your clothes than some other laundry services in the area.

This review is on the quality of the wash and dry service. I noticed that the laundry did not smell like detergent so I inspected it.
I have a horrible habit of cleaning my young on dry hand towels. This laundry was supposedly washed but the towels still had the disgusting crusty spots that this causes. When I wash my hand towels they disappear.
Then I smelled the armpits on my henleys and they still smelled of sweat. I’m not impressed.
That said I got my laundry back in 24 hours. It just wasn’t clean.
UPDATE: You know, I’m not impressed with they’re dry cleaning either. The placket on over half my shirts was wrinkled. I had to touch them up. I pay for dry cleaning so I DON’T have to iron…

Good location. Quick and easy. Helpful staff. I have always received my clothes on time

This place sucks. I called to ask if I can get laundry just washed and returned in two days and was told by the employee, yes no problem. I lugged 40 pounds of laundry at 8am to Liox only to be told they can’t guarantee it to be done on time and online orders are more important. Nice to know they don’t treat their customers equally and don’t train their employees properly. There is also a number of times I question them seperate the colors as white clothes have faded to gray and clothes asked for hang dry appear to be machine dried. It’s the only cleaners in the area so I’ve been forced to go there but the constant frustrations will prevent me from returning.

They got my stains out of my dry cleaning and it was a fast turn around! I had a huge drop off. And the staff was extremely pleasant.

I needed to pick up a suit the next day, they told me they’d have it ready by noon, and I got the text from them at 11am. The lady behind the counter was very kind too. Will happily use again.

I’ve been going to Liox for almost a year now and loved it for the first six months when I used to get my wash and fold back in 24 hours. The price is right and the location is clean. Now, my clothes take more than 48 hours to be returned, which is a truly horrible turn around time. Not sure if I will stay with them much longer.

Quick and quality wash, I recommend coming here. Will definitely come back here again

Do not go here if you ever expect to get your clothes back in a timely manner! Took over 3 days for a simple small load of laundry. What’s worse is the lack of communication and complete disorganization within the company. They continued to tell me it’d be ready by a certain time and then when it wasn’t just shrugged. So unhelpful and unapologetic. The people in the store have no idea where your clothes are at a given time and the drivers who deliver to the store give unreliable timeframes. The phone is often off the hook or goes to voicemail so it’s impossible to even get a straight answer. They incentivize customers to leave a review for $ 10 off their order, which is likely the explanation for the positive reviews below. I will never go back here.
Oh and also, they completely ignore you when you ask them to hang dry something so certainly don’t give them anything nice or expensive to handle with care.

I had such a great experience with this cleaner and I would recommend my friends to come here. It is clean. the staff is friendly and my clothes look great.

Fast, friendly, and affordable! This place is great!
Took my shirts in to be laundered and was able to pick them up in 2 days.

I recently moved to the neighborhood and after reading the reviews and at the price point I paid I figured there’s no question that the final product would be stellar. Unfortunately after I had some suits and shirts dry cleaned the result looked more like they did a wash and press than dry cleaned with any bit of starch. The crotch in my pants had wrinkles the moment I sat down and before wearing them the shirts drape on my hanger like t-​shirts. I’m willing to except this might have been a bad job on account of the number of items I brought (over a dozen) but I’ll be trying a new place next time.

So I have to update my review. This place is alright for certain items but if you want something hang dried or washed in cold water don’t bring it here. They offer hang dry service at no charge and I’ve even watched them put it in a separate bag with a note on it but each time they definitely throw everything into the commercial dryer regardless. I’ve had 3 items ruined so far so I have to look elsewhere for items I care about. Also, I end up with other people’s items almost every time I pick-​up, nothing important but some socks, t-​shirt etc. As far as I know they haven’t lost anything of mine that I care about. No complaints with the people that work at the Allen street location they’re great, it seems that the workers at the laundry facility are not following the requests.

Great service. Took care of my clothes, not to mention a dollar per pound to have someone wash ur laundry for you is pretty dope. Their dry cleaning is decently priced and usually can pick it up the next day.

Well, This was my go to cleaner.
I received my clothes back and they weren’t very clean. I left a few jackets there and as soon as I wore them I could smell how uncleaned they were. Bummer.