New York Health & Synergy

Joanne was amazing! It was my first experience and she walked me through each step patiently and calmly. The place is very clean and sanitized. She also plays very calm music in the background during the procedure. Must I add that I was an 1+ hour late (got lost looking for the location) and she still made room in her schedule for me happily. Finally, she gave me some information to look up concerning foods to eat that will help my digestive system.

Great service which left me very happy! Joanne was very professional and knowledgable. She made me feel very comfortable during the process and gave me great tips. I’d highly recommend her!

My first colonic hydrotherapy experience. I had a very nice experience with Joanne. We talked about everything under the sun and she gave me great tips. I would recommend for anyone with a conscious mind and a need to be a healthier eater

This was my first colonic hydrotherapy and I was happy to have Joanne for my first experience. She is lovely and patiently talks you through everything and answers any questions and even offers advice on eating habits. The facilities are very clean and the session is about about 30 minutes.

If you got the Groupon rate & go in knowing it’s approximately 30 min then you’re good. If you’re looking for a caring and comforting experience then go w/​Naima but she’s in South Florida. :/​I’ve had great colonics before that were really transformative and not rushed. This does not feel therapeutic and it could. It feels sterile like going to a doctors office where you get advice on what you can and can’t eat after the procedure is done. I’ve had 45 – 60 min procedures in nicer environments with more supportive people. It’s all about a good fit and it should be because it’s personal. I feel like I got my money’s worth but I will most likely seek out someone else in the future.

Getting an appointment with this woman and having her stick to it is a total nightmare. She is rude and prioritizes other clients before Groupon customers which probably give her a lot of business given she runs her own small practice like thousands of other NY spas and such that offer colonics. Needs to give better customer service to all her clients. It’s bad form. Avoid.

Joanne is really the best at what she does, very professional, and friendly. She made me feel very comfortable during the visit and I plan on seeing her again. Joanne knows her stuff, she gave me information on what foods to eat and what foods to stay away from. I would highly recommend patients to see her. After your colonic you will feel better, and notice a difference in your stomach.

I booked a reservation via groupon. It was my first time getting a colonic. She was very professional. She knew my diet and told me to stay away from certain diets in order to increase my colon health. The water was warm and comfortable. I would recommend her for anyone interested.

I NEVER go on Unilocal to complain but boy is Joanne something else. I called about a Groupon that my husband reserved for me for a colonic. When I told her my husband’s name (for reservation purposes), she told me that I am not pronouncing it correctly. His name is Joel pronounced JOE-​EL. She told me that I was wrong and that it was pronounce as Billy Joel does. She told me the way I am saying it is how women pronounced it and that I do not know how to say my own husband’s name properly. She went on about this in a condescending manner and would not stop. This was just the beginning! Afterwards, she was very brief with me when I asked her questions about what a colonic entails (as this was my first time). She told me that she did not have time to answer my questions because she was out the door that I had to just show up. She also gave me quick directions into the building and stated that if I did not follow them that she could not help me and I would have to wait outside because she would not be available to pick up the phone and guide me in when I got lost. assuming that I was a total idiot who couldn’t follow directions into a building. She was easily upset when I asked her to repeat herself.
After this appointment set up, I decided to cancel my Groupon with NY Health and Synergy because her tone and demeanor were completely rude and unprofessional and there was no way I wanted to meet Joanne in person especially to have such an intimate procedure done. I went to Unilocal and checked out some of her reviews and saw that a lot of people felt the same way. She called me the next day and I told her that I had to cancel the appointment. The snow is very bad in NYC and a car hit mine as I was parked so there wasn’t even a way for me to get there at that point. Instead of asking if I was ok, Joanne told me, «Well it would have been nice if you would have called and cancelled because Groupons also lacks courtesy». I told her that I think she was rude during my initial call and on this call as well. I also informed her that many of her previous customers on Unilocal happen to feel the same way and that I should have done my research before booking her. She proceeded to tell me that these customers are «liars» and that Unilocal is out to get small businesses such as hers. This woman has no accountability for her rude behavior and actions and does not deserve my business or anyones for that matter. I am extremely disappointed in the way that I was treated and highly advise against using her services. NEVER AGAIN.

I would not recommend seeing Joanne for a colonic. I have had MANY colonics (over 50) in the past several years and this one was by far the worst. She was incessantly ranting about how horrible gluten, dairy, etc is with an annoying tone that just would not stop. I already eat a vegetable-​centric diet without any gluten, dairy, soy, sugar, etc so I had no interest in hearing her vent and wished I brought some earplugs.
In addition, she told me she was going to end the session after 21 minutes on the table!!! I had SO much releasing do be done, and I was shocked! A typical session for me is 45 minutes, so cutting it in half just did not feel right in my body, Why was she so eager to get me out of there? I was having lots of good releases and there was no reason to stop right when things were getting started! I questioned her about this and she got very defensive and argued with me. Two minutes later the session was over. I would recommend going instead to Release NYC where the therapists have a much higher energy and know how to give a proper colonic which makes you feel like you are floating on air, rather than feeling annoyed, depleted and ripped off. I needed to «detox» Joanne after the session by doing a long infared sauana and meditiation session. This is the first review I’ve ever written on in the internet and am doing it only as a service so you don’t bother wasting time or energy with Joanne.

I saw Joanne through a reservation I made fora a colonic using Groupon for $ 55.
I have had many colonics in the past, both gravity method, which is what she uses, and the closed or pressurized system. Both types are good but with a skilled practitioner the gravity method to me is more productive and gives better results.
I had never had a colonic with the filtration system JoAnne uses and the kiva processed water… so I don’t know, but I did feel especially good after this colonic!
The colonic lasted about 35 minutes and Joanne IS a skilled practitioner.
The office and all falities are very clean and Joanne herself is a pleasant and polite lady.
I would have liked the session to have been 15 or so minutes longer but I would come here again perhaps.

Joann is awesome. She was so patient, knowledgeable and understanding. This isn’t something you do everyday and she made it such a pleasant experience. I have been to many other places and I have never received the amount of guidance with any other service provider. I will be using her time and time again. I have sent many friends and they have all raved about her as well.

Stay far, far away. As the other reviewers suggest, Joanne being an extremist is putting it mildly. I had recently hired a leading nutritionist and was getting really serious about my health and diet. I decided to add colonics to the regimen. I went to see Joanne upon a recommendation, committing to 10 sessions. At each session, the colonics were quite uncomfortable, as can be expected with first timers. However, Joanne was not sensitive at all. Instead she badgered and belittled me about my diet mercilessly –and if that wasn’t bad enough, while she didn’t believe me, I was actually eating really clean! After 4 sessions, I couldn’t handle the belittling any longer. I had come for colonic therapy, not a nutritional bashing. Since I had paid up for 10 sessions and had 6 remaining, I decided to give them to the friend that referred me who was also an existing client of Joanne’s ($ 660 value). When my friend tried to use the sessions, Joanne refused to honor them. She later told me on the phone (after another bashing about my diet –insinuating the discomfort was my own fault) that the sessions were not transferable (this was not stated anywhere on the paperwork I’d signed) but that I could come back within the next 12 months to use them. After 4 failed colonics and another merciless belittling on the phone (where she went so far as to compare me to someone who goes to Jenny Craig but then eats pizza all day long and wonders why they’re not losing weight), there was no way I was going to let this crazy woman anywhere near me. And she knew this. So in essence, by not allowing a transfer of the sessions, she knew full well that I’d have no choice but to leave $ 660 on the table. That’s straight up theft. And It’s no way to do business for sure. Stay far, far away. I’ve since continued my sessions elsewhere with very positive results. Similarly, you are better off going to Gravity in the East Village or Release NYC (comparably priced) where the teams are sensitive to clients, know their boundaries and don’t offer UNSOLICITED advice. I hope the $ 660 Joanne extorted from me is worth this negative review and all subsequent ones to follow.

My first colonic with the help from livingsocial. I found Ms. Joanne to be very mannerable, informative (diets and reading materials) and gentle. The room was clean and intimate. Afterwards, I felt energetic and vibrant. The funny thing I was not hungry after fasting (on my own) for about 16hrs. Ms Joanne was a pleasant person and I had a pleasant experience!

i had my first colonic with a living social deal. joanne and i totally agreed on diet and health and philiosophy. she is a lovely person. but she was a bit brusque, so much so that while i felt incredible after the process — i had a breakthrough yoga class and all my evil food cravings disappeared — i find myself nervous to come back. for instance, she would rattle through a list of instructions of what i was to do and then be irritated if i didn’t remember the last ones (nervousness and chemo brain on my side, but still i am not a complete idiot) and correct me in a patronizing tone.
if you’ve done this before, i recommend her, even at full price, she is competitive. the place is scrupulously clean and she uses oxidized water which is great for healing and stopping infections through-​out your body.

I used living social for a colon hydrotherapy. She is very professional. Her location is also in a nice building and conveniently near Columbus Circle. I was seen after filling out paperwork and was a bit nervous… it was my first time. She asked what type of music Id like to listen to then we had a great conversation during the procedure. It was comforting and my nerves went away. Afterwards she gave contact information for other specialists for other concerns I have. Her prices are very reasonable and I definitely will be returning. :)

One time was enough, here’s why:
PROS:
Living Social Prices
Received a cellulite massage — my legs were perfectly smooth for a few days (obviously that faded)
Excellent resources: You’ll get a TON of health food tips about eating a balanced diet, maintaining a strong digestive system, where to find health supplements, etc. This was the BEST part of the visit.
CONS:
Not as advertised on Living Social
Joann is a bit of an extremist, so instead of it being soothing, it was politically charged.

If you are booking through LivingSocial, stay away! I came ten minutes early to fill out the paperwork and she still left me waiting until 12:10 pm for an appointment that was scheduled to start at 12 pm. Then, she mentioned that the service would only last 30 minutes. However, I have never had a service done in less than 45 minutes and even then, they would try to utilize every minute I was there and encouraged I changed quickly to maximize the time of the actual service. I was extremely disappointed and asked to not have the service done at that time and asked if I could be refunded. She informed me all I would need to do was contact LivingSocial. However, by the time I did, she had marked the deal as used and when I contacted LivingSocial, the best they could do was refund me in deal bucks. Awful. STAY AWAY!