Pediatric Ophthalmic Consultants

We have visited their TriBeCa office 4 times over the last three years, seeing 3 different doctors. 3x we visited for yearly exams, and 1x for an eye injury. Each experience has been excellent. The staff is always courteous and friendly, the doctors are top professionals. The wait times have always been short, except for our one emergency visit, which is to be expected since they squeezed us into a full schedule.

I took my child to see Dr. Milan Ranka at Brooklyn location. He is not a specialist just a regular eye doctor. If you think your child may need an eye specialist i would think twice about taking your child there. This doctor has no experience, could not give a diagnosis, referred us to someone else. On top of that, be very careful what you sign before the appointment. I have 1199 insurance, and i have been to other eye doctors before and no one has charged me for a refraction. This particular office make you sign a waver, which states that insurance does not cover refraction and patient will be responsible for a balance of 45 $, even though he is a contracted with 1199. This doctor also charged insurance for unusual or weekend hours in the amount of 95 $. Since then i have been to 2 different eye doctors and none of them charged for a refraction. Bottom line, i think this particular doctor and his staff are «milking the insurance». BEWARE of hidden charges!!! Save you time and money, go elsewhere.

My four year old failed his vision screening in Pre-​K, so I had to take him for a comprehensive eye exam. I was nervous and I chose this place and my four year old was seen by Dr. Milan Ranka. He is awesome! He’s super approachable for children and for parents. My son had a great time there. It didn’t even seem to feel like a doctor’s appointment. When he had to wait for his eyes to be dilated, he was anxious because he wanted to hurry up and get back in the room with Dr. Ranka because that’s how painless and fun the experience was.
Obviously, the space is very kid-​friendly because it is all pediatric and all the staff seemed nice.

I recently took my daughters here for full eye examinations. The experience could not have been more pleasant. We arrived a few minutes early and I was given paperwork to complete. Their offices are decorated very nicely. They have video games, board games and many other things to keep children entertained while they wait. About 10 – 15 minutes after we arrived we were escorted in to see the doctor.
Doctor Schwartz and her two assistants took good care of my girls and I. Each of my children received a thorough examination. Any questions that the girls and I had were answered by the doctor and her assistants. I would recommend this practice to anyone.

The office is wonderful, clean and everyone was very professional. Dr Julie Nam answered my questions and examined my child for a simple routine checkup that my PCP requested we get after noticing a little something off.
My main issue is with the office /​administration. I’ve come across this problem before mainly because our insurance is Child Health Plus. Perhaps they don’t pay as much so the doctors aren’t a fan. I called the office, checked online and was able to get a referral. When it came time to visit the office, the receptionist took a look at our insurance card and apologized for the mistake but they did not accept that insurance. Since it was their mistake they graciously said they will see us that day free of charge though there might be an extra charge (for something I forgot). Luckily there were no extra charges and they were able to bill my insurance carrier. Because they were able to do so, it makes me very suspicious that they do in fact accept this insurance but because it is not desirable tell possible patients that they do not accept it. This is extremely shady!
I used to help doctors apply/​register with insurances so they could accept and bill various insurance carriers. There is often a set of requirements and disclaimers if they want to accept an insurance. If they want to accept HIP and not certain HIP plans, they should fix that with the carrier or just drop it. This is very unprofessional for a medical office.

Our doctor was fantastic, Dr. Lu. but we didn’t see her until about 2 hours after our scheduled appointment. I would continue with Dr. Lu but unfortunately I can commit to the wait time that this office provide. They should at least tell us to come back when they know that they are backed up.