Pet Central

Awesome experience as a pet owner! The manager there is very knowledgeable, friendly and helpful, they are always open on time and willing to stay a little later if need be to help with a customer’s needs, as far as them not being open on time 3 times according to Nicole C. she doesn’t know her ass from her elbow. There’s only ONE day that they open at noon and that’s Sunday and I have been there every Sunday at noon this year and they’ve been open on time so stop actin’ like a spoiled brat. We have a sun that our world already revolves around.

Friendly place! Great selection and nice helpful staff. We will be making this our «go to «pet store!

I live in the neighborhood and come here for convenience but several times I have shown up at noon when they open and have to wait another 15 or 20 minutes for someone to show up and open store. Once, ok but 3 times?! They need to get in and open when they say they do, I have started giving business to a store slightly further away because they open on time.

Quite expensive, but it’s close to my office, so it will work if I need something.

Fabulous Staff — Evelyn and Samantha, Great range of products, excellent advice and ideas.
I recently adopted two rescues and they have been so helpful,
Free delivery and usually the same day.
In addition they will give you genuinely good advice and don’t favor one product range– very important!
They also both have rescue cats and you can tell they love their animals.
The store is well stocked and clean — love it!

solid pet store. selection is not as large as it could be but there are enough supplies here when you do need something asap. staff is very helpful and the pricing is reasonable.

Pet Central is a great little pet food and supply store in Midtown East. In addition to the regular selections of foods, they have a lot of natural and holistic options for food and treats. They also regularly have potted cat grass and catnip for sale. The prices are reasonable and the staff are friendly.

the best! Friendly Courtesy, attentive, most important things to me. They are most helpful the give me quantity discounts and go out of their way to make sure I get the right products for my Persian cat. The delivery man has been coming to me for the whole time 10 years, always helpful. Free delivery and refuses a tip but I insist.
Love doing business with them. Recommend them to everyone!

Great pet store. Competitive pricing, helpful and friendly staff, good hours, and free delivery.
I recommend opening an account — makes it that much easier.

Very convenient to have this pet supply store so close to my office. I stopped in for treats and found prices to be reasonable compared to usually shopping at PetCo in Union Square.

Nice selection of doggy goods but seriously overpriced.

It’s definitely expensive, but the service is better than at K-​Mart, and the selection is pretty decent. What I like most is that they will deliver for free on the same day with orders over $ 20 to the local area. (They will take phone orders, so you don’t even need to go into the shop).
However, $ 20 adds up quickly when you’re paying more for the same stuff you get at KMart. I would go back, but only if I was buying something bulky that I didn’t want to carry back to my apartment myself, or if it was a speciality item not sold at KMart.

I walked into this pet store after work hoping to buy a 20lb bag of cat food. It seemed like your typical NYC pet store; small and crowded. I found the 20lb bag of the food I wanted… the price wasn’t marked. The store clerk was nice enough to carry the bag up to the front for me, when he told me it was $ 56!!! WHAAATTT??? I knew that was way overpriced and just left the bag there. Then I went to Pet-​Co the next day and bought the same bag for $ 32…ridiculous.
Seemed like a nice shop if you don’t mind paying an arm and a leg to feed and care for your pets. Not for me!

This is a review of the Upper West Side store of this local chain since the store I frequent doesn’t have its own listing. There must be six or seven high end pet food stores within walking distance and this is my favorite; I wish there were still as many supermarkets but clearly pet food and accessories are far more profitable per retail square foot.
The store on W 76 St between Bway and West End is *tiny* but *very* well stocked and merchandised. Credit the small, young and hardworking staff for the spotlessly clean and well arranged shelves. No other store in the neighborhood has as motivated or knowledgeable employees and I’m willing to pay a bit more for the supplies I need right away.
Once UPS raised shipping prices in the summer of 2009 I started moving a lot of my business (I have three pets) to this store and they have just gotten better. They are actually less expensive than the Petco up the street and the selection is just as good.
Frankly, most Manhattan pet «boutiques» are rip-​offs that are poorly managed and unpleasant to shop at. Pet Central (I like all the locations I’ve visited) is a notable exception. One significant plus: merchandise is clearly priced. Nothing annoys me more than the stores who refuse to price their merchandise so I need to interrupt a clerk’s personal conversation only to find the price is 25% more than I would pay online. That isn’t a problem here.

Large assortment of everything you’d need for a cat or a dog. I went in there last Saturday because a certain puppy thought it would be humorous to chew her leash into three pieces at 7AM. They had a nice selection of leashes in various patterns and prints. They were actually cheaper than Petco. I know this, because I went to Petco on 2^nd Ave to purchase the leash but had forgotten my wallet. The store was small, but everything was well organized. The salesperson at the register helped me with the new leash, disposed of the safety-​pinned old leash and transferred my doggy trash bags over as well. All in all, a good experience.

Rude… and unkind. I arrived at 8:20pm. They don’t close till 8:30pm. I needed to pick up vitamins for my CRF cat (renal failure). They refused to turn the register on to sell the vitamins to me. Terrible. Terrible. Terrible.

Yeah, it’s kinda pricey, but nothing TOO out of the ordinary considering what I’ve seen at pet stores around the city. I inquired after a number of fancypants brands (e.g., Wellness Core 2 pound bag, $ 8.99), and the kind gent who answered my call was more than ready and able to help me.
Let’s just say that the fact that they were willing to take an order over the phone from someone whom they had never seen and who had never stepped foot INSIDE their store and then deliver said order to said person’s office building at a time that said person kept changing (due to said person’s ridiculous work schedule within said office building) until finally said person settled on a delivery window of 5:30 — 6PM makes them pretty much… well…ROCKSTARS in said person’s (and said person’s furry friend’s) opinion.
Again, no idea what this place is like in person, but their accommodating service and on-​par prices earn them three stars. The fourth? That’s just the little furbaby chiming in.
MEOWWWWW!
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