Point NYC Real Estate Marketing

Do yourself a favor and avoid this place at all cost! I happened to spend 15% brokers fee and more than 4 months worth deposit and became homeless for a week because they did not communicate with the owner or me. When I got tired dealing with this people and wanted to back out the owner called and threatened me saying he don’t work in American way. They’re more like mafias than business.

Ofer was the best! He was super nice, very responsive, and had really great apartments to show. I had a very positive experience working with him, and would def recommend!

weren’t up front about anything. showed us apartments as «no fee» and then last minute while signing papers all of the sudden they want «half a fee», also acted like the small deposit we put down was a «good faith deposit» we would get back if rejected, but of course wasn’t the case.

Pros: Izik was prompt via text, flexible around scheduling, and clearly had a good relationship with the building owners. I got a heck of a deal and the process moved pretty quickly. Izik actually scheduled a second showing with me prior to signing as I had concerns about one item.
Cons: Communication via email was largely ignored, I had to call after a day of non response to get traction on two occasions. The paperwork was, as others have noted, incorrect when it came out, and had to be whited out on the fly. The brokers fee was not revealed to me until I was physically in the leasing office, despite me asking via text prior.
I’ve dealt with other brokers, so this is a relative score. 4 stars for the outcome and general demeanor of the folks here.

Unfortunately, I was not able to take the apartment I had planned on, but I have nothing but good things to say about my experience. Itay went above and beyond to try to help the situation work out. When I had to rescind my application, my deposit was refunded to me, as promised, with no questions asked. There was no guilt trip involved by Barak or Itay when I had to do it. Will definitely work with them when I am looking for another apartment and would recommend this group.

Set me up in a fantastic new home. Ofer, my agent, went above and beyond even AFTER my deal went through. Highly recommend!

Absolutely horrible brokers and liars. I picked up my keys on a Sunday morning and Limor told me, «oh it’s beautiful, all done, looks amazing.» We show up at the apartment ten minutes later and the renovation isn’t complete and there are no appliances, the apartment is filthy, and we have a moving truck full of stuff we moved from Boston. Then, the icing on the cake, they don’t pick up when I call and don’t do anything about the situation for two days.
These guys are running a racket along with Sassouni management. They lied multiple times, pushed my move in date back, and upped my rent before move in when they knew I had no other options. The apartment renovation was not finished when I showed up with my moving truck, the apartment was filthy, and the team at Point NYC did not respond to any of my calls for two days since they had already cashed my check. Steer clear. These guys are a joke and a bunch of liars. The buildings they work with are absolutely horrible and the management is god awful. Don’t make the mistake I made and stay away from both these brokers and Sassouni management whom they have an exclusive partnership in the West Village. Horrible experience, horrible service, zero response to questions, zero value add. They act like they’re doing you a favor when they provide you basic information about your apartment a few days before move in.
Best part — they asked me to write a five star review after totally failing to deliver any decent services. Good luck with that.

Do yourself a favor and don’t use them. If you do decide to use them, DONT Give them any security deposit money before obtaining and signing the lease and being approved by the landlord. These guys are snakes. They promised us many things regarding the apartment (new floors, new this, new that, better this, etc.) and when we moved in, the place was still a mess and all of their promises were never fulfilled. The rent rate that we initially agreed upon ended up being raised on the day of signing the lease (without a rational reason) and because my roommate and I were on a time crunch we just went with it. The brokers fee was big BS because their brokers lie, their admin kept on messing up the papers and they ended never even trying to fulfill their empty promises. Absolute fraud. Stay clear.

When one of Point. NYC’s unlicensed ‘brokers’ showed me an apartment I liked, I put in an application. In the office, another broker working for Point. NYC told me in front of the broker who showed me the apartment that the apartment was in fact a bait and switch! I was skeptical at first, but when I kept getting strange excuses for why the availability of that apartment was being pushed later and later into the month, I became convinced that I was being taken for a ride. When I opted to rescind my application due to misrepresentation, Point. NYC did not want to give me back my deposit. It was a huge ordeal to get the deposit back, but I’m glad I got out of the situation before investing more time and resources.

I would easily have this be a 5 STAR for my broker, Ofer. He was on-​time, diligent, smart, and honest. Ofer is an absolutely professional and I’d highly recommend!
I did have some frustration with the admin on the paperwork. Things were a bit disorganized but it did get done and I was able to process the application on the apt I absolutely love. All in all fine experience working with Ofer and NY Point NYC.

WARNING: DO NOT USE THIS GROUP OF THIEVES FOR ANYTHING. THEY ARE NO MORE THAN AN ORGANIZED CRIMINAL ENDEAVOR. THIS «COMPANY» WOULD MAKE HENRY HILL SOMERSAULT IN HIS GRAVE WITH ENVY!
A friend came from Australia and when she arrived the apartment she had paid for with a certified check was «not yet ready.» She wound up staying in a hotel for 5 nights in Manhattan until she could find a place on her own, which was an additional expense of course. This «company» did not return any of her money and said the thousand dollars was for «the work they put in.»
Angel Feliciano is no angel and will take the gold out of your teeth if he can figure out an angle!
****AVOID*****KEEP AWAY*****DO NOT USE****AVOID****KEEP BACK****
Joe

Renting an apartment in NYC can be a daunting experience, that’s why I felt like I’d won the lottery when Saul Cohen was the broker showing the East Village apartment listed. From the first meeting late Wednesday evening, to the actual lease signing on Friday, Saul kept running text conversation and handled every detail! Plus, with his connections to other businesses, we were actually moved from old apartment to new apartment by Saturday afternoon and new locks by Sunday! Amazing. Saul Cohen is true to his word, and went above and beyond to get us not only signed but moved, as well. I can’t say it enough, how refreshing to work with a person of such integrity and amazing work ethic.

Do not use this company. My experience with point is that they are extremely unprofessional and dishonest. Steer clear.

The broker pressured and eventually threatened us to write a good Unilocal review for our experience with Point NYC.
So, here’s your five star review.

Don’t do it! Not worth it. Erroneous fees. Unprofessional staff. A lot of shady business. Save your time and money and go elsewhere. They have zero accountability, and they’re seriously lacking in professionalism. Bait and switch. Bold face lies. Losing paperwork. Mysteriously missing emails and appointments. It’s a mess. Not worth the headache.

Dear lord if I could give this company zero stars I would. I know brokers in NYC are by default not great people, but my roommates and I have had the worst experience.
TL;DR: Point NYC is extremely disorganized, rude, unprofessional and tries to get you to pay more if you’re not paying attention. Unacceptable.
We were looking for an apartment for post-​graduation, which means that we were running around and looking at apartments in between finishing theses and classes and actually, you know, graduating. They were rude along the entire way, but at this point, we had seen about 10 apartments and had finally agreed to just take one because we didn’t have any more time. We got everything together and signed the lease and handed over the money. Great.
A week before we are set to move in, I get a call from the Point NYC office telling us that we need to re-​sign the lease. Excuse me? After asking why repeatedly, I am finally told that they had put the wrong broker’s name on our paperwork, so we needed to re-​sign so that the correct person could get the money. Never mind that this could have been done with internal paperwork. So I say fine, but the problem was that none of us were in the city because we were all home with our families in between graduation and move-​in. Not to mention that my family had just suffered a loss and I was at my aunt’s house until further notice to help out my family and grieve AND when I told this to the company they were far from understanding. They simply pushed it as hard as they could. So they tell us that they’ll mail the lease to my first roommate, who will then need to overnight it to the second roommate, who will then need to overnight it to the Point NYC office so that I can sign it when I come to move in (I was the first one to do so). We do our part, and my roommates were told that they would be reimbursed the fees for overnighting a package twice (which they never were, despite sending Point NYC the receipts for the shipping charges!).
Despite this disaster, we move in and are happy with our place. Imagine our surprise when we get ANOTHER call from Point NYC that they have messed up the lease AGAIN and we will need to resign. At this point, I am prepping for my cousin’s funeral, and I tell them that they will need to coordinate with my roommates because I don’t have the time or energy. They continue to sporadically call me and my roommates over the next 8 months, always saying that we need to re-​sign. Whichever one of us is called would give her availabilities to sign, and then the company would not follow up with the rest of us, and then we would get another call a few months later.
Finally Limor came to our apartment (just now, for the record) and gave us the new lease to sign. Mysteriously one of my roommates’ signatures and initials were already on this lease, despite the fact that she was on vacation during the date on the lease, and they had not sent out a second lease to her. Thankfully I reread the entire lease, because they had added an additional $ 50 to our monthly rent. On top of the $ 50/​month more than the list price that we are already paying, mind you. Oh, and apparently they had needed to correct the record as to who actually owns our apartment. NOT TO MENTION that she was rude and tried to tell us that WE had been avoiding signing this THIRD lease for months. Nope, don’t think so, honey. We pick up your calls and talk to you; I can’t say the same about your company. These people are rude, disorganized, and unprofessional. I do NOT recommend them.

After living in NYC for the past 4 years and moving frequently, and I felt as if I’ve met every type of broker imaginable which had left me disenchanted and wary of using their services when I decided to move again this year.
I had a turn of fate when I met Sherry, who is changing the game. Sherry knows the west village like the palms of her hands, and more importantly, she knows how to get a feel for her clients. She is personable and attentive. And she has access to the best apartments in the village. Accessibility is huge in real estate — with Sherry there was no waiting for a third party to get into an apartment, no running around trying to track down keys from another office, which is exhausting and what I’ve experienced with other brokers. Viewing apartments was easy as ever and she was committed to showing me what she knew I would like, and I was excited when I found the right apartment. She even sat with me like a friend would, on a bench contemplating and weighing my options, and I found that to be a very genuine act of kindess.
The rest of the Point NYC team is top notch. Barak is efficient and excellent at what he does. As Sherry puts it, he is the one who «seals the deals» Generally I hate the apartment process but Barak was clear and direct with me, which made it so much easier overall. There is no BS with Point NYC and that is essential in finding an apartment that has all the qualities you’re looking for— especially when you need to move immediately, like I did.
In conclusion, I’d recommend Point NYC to anyone looking for an apartment downtown. The only drawback is the brokers fee, which is standard, but worth it, considering Point NYC makes it their duty to finding you the right apartment. I am so happy and grateful for the Point NYC team because I absolutely love my apartment and it is a place that I feel at home, at last!

STAY AWAY FROM THESE THIEVES!!! I don’t even have the words to describe how horrible our experience has been with them. They have tried to deceive and swindle us out of thousands of dollars every step of the way. They are unprofessional, crooked, sleazy, money hungry, lying and manipulating. We were shown an apartment and told that the broker fee was «totally negotiable» and that the rent was also negotiable. As we began the application process they began asking for money. and then more money… and then suddenly the broker fee was t negotiable, the broker became a total ass, the rent was no longer negotiable, we were treated like swine, and they kept demanding more money. I am nearly 50 years old and have lived all over the country. Never in my life have I felt so shafted and slimed. I truly hope they go out of business ASAP so that no one else has to suffer.

During my process of moving from FL to NYC, my roommates and I ended up using Point NYC to find an apartment on the Upper East Side. Awful decision. Eva is the one that showed us the apartment and she seemed very sweet and all about helping us out.
After leaving the city, the price of the rent changed numerous times. I was told to speak with many different people in their office and nothing seemed to be communicated properly. We needed new paperwork everyday and it became a very frustrating process. I ended up finding out directly who our landlord company would be and found out they were paying half of our brokers fee; which Point NYC did not share with us.
I would strongly recommend going with another company to find a NYC apartment.

I found a listing for a 2BR in the East Village that looked too good to be true on Craigslist.
It was.
Problem #1–
A misleading picture was shown on the ad, making the apartment out to have more storage space then there was AND a dishwasher. The photo included was not from the apartment I was shown.
Problem #2–
Issac, the broker, was the rudest, pushiest one I have ever encountered in my entire life. Kept trying to bully me into paying a deposit right away when I told him repeatedly it wasn’t happening till the other tenant could see the place.
Problem #3–
We scheduled for 9am the next morning, when my roommate could join. He tried to push back for 9:30 without asking if it was OK with me– no, it’s not, I have work. Wake up.
Problem #4–
We decided the apartment did not have enough storage space. While asking him about other places he may have in the area, I receive a text from him, which I can only guess was meant to reach someone else:
«Definitely the worst clients so far… Mazal Tov to me.»
Proof:
I told him we were leaving, and we stormed out.
If you get Issac as a broker, RUN AWAY.