RiversideBArk

RiversideBARK is wonderful — great communication, easy to book — the whole process is seamless.
The real stand-​out though is the service. Our cat sitter Taryn is very knowledgeable about cats, and even made a food recommendation that really helped our cat with his digestive problems. She sends pictures and writes regular updates, and is just a terrific, very trustworthy lady.
This is a great company, and knowing how great RiversideBARK is really helps you feel like you special friends are being well taken care of when you’re away. A+!

Preston is the best! I adopted my sweet girl (Zizou) in January. She’s an older girl and showed clear signs of abuse. The team at Riverside Bark were able to meet with me on a Sunday afternoon, just about an hour after I brought her home. Zizou was terrified at first, because, as I learned, she has a fear of men. She was really scared at first but Preston was very kind and patient with her. Soon they became good friends and I know Zizou looks forward to her visits from Preston. If I know I’m going to be away for a long day, Preston is great about day sitting. It gives me such great peace of mind to know my Zizou is taken care of at home by Preston.
Whether day sitting or taking her on dog walks, Preston always sends great updates and photos, which always make me feel good. I’m so grateful my Zizou has Preston!

They were great. They provided cat-​sitting for a week for my 1.5 year old cat over the Christmas holidays. Fed her, changed her litter, and kept her company a little each day. Also sent photos or texts to let me know things were going well.
The only downside for me was their policy that they can’t alternate days that they visit during your absence. I would have been fine with them coming every other day during that week, but their policy is to come daily until you return home. I think it’s a liability thing.

We recently moved from Boston to NYC and were in need of a dog walker that could take care of our French Bulldog, Carlos. After only 2 months in NYC, we had already been through 3 dog walkers. Unprofessionalism, last minute cancellations (from the dog walker!), and lack of communication were only SOME of the problems we had to deal with from previous walkers. Needless to say, we were a little skeptical of ANY dog walker when we came across Riverside Bark. Given the other Unilocal reviews, I decided to give them a try anyway. And I’m so glad we did! Riverside Bark has lived up to their reviews and more!
Within 30 minutes of filling out the online request form, Chun-​Soon (the owner) called me directly to speak about our needs. She had a meet and greet scheduled within the same day and we were immediately connected with our new dog walker via email, text, and phone. Whenever we need to change the schedule, Chun-​Soon is very responsive and always presenting options to meet our needs. The level of professionalism and attentiveness makes me feel I can trust them — both with my beloved pup and with our home.
David has now been walking Carlos for ~6 weeks now and we all couldn’t be happier! He’s extremely communicative every single day — texting us long updates about their walks together and including a picture and/​or video! The best part is – we can tell that he’s really gotten to know our pup and takes a lot of care and pride in looking after him. He knew all the quirks of Carlos’ personality within the first week together. Not only is Carlos super happy when David comes to pick him up and after spending their walks together; we can tell that David truly enjoys his time with him from his updates. He’s always willing and able to take Carlos for extra walks when we need it and makes sure Carlos comes first and foremost. We’ve had our Super come in the apartment with workers a few times and David always follows up before and after his visit to make sure he knows what to do to look after Carlos given the disruption. One day, David got caught in a crazy summer rainstorm and first asked if Carlos had a rain jacket even though he didn’t even have an umbrella! David (and Riverside Bark) have let us breath a sigh of relief and finally and finally allowed us to settle into NYC! Thank you, David and Chun-​Soon!

I am a cat mama. I post pics of my cats everywhere. Share stories about them. I meet other pet parents who just glow with the stories about their four legged children.
I am a cat lady. And I am pretty dang proud of it.
I found out about Riverside Bark almost by accident. They were just growing in the neighborhood, and I became quick friends of theirs. Of course, within a few months I found out my cat, Cassie, was diabetic and would require insulin shots twice a day. I knew that I could no longer rely on my good friend who just enjoyed visiting the cats while I was away, but I needed professional help to not only visit Cassie and my other cat, Napoleon Dynamite, on a schedule, yet also feel comfortable with letting someone in my home twice a day, and to trust those people.
I give Riverside Bark a five star rating. I constantly got updates while I was on a trip to the Pacific Northwest, like clockwork. When the sitter had some troubles with Cassie (she gets a little anxious and scared, and doesn’t let people around her), he called me immediately, put me on FaceTime so I could try talking to her! Anyone else I’m sure would think I was crazy… but my baby needed her mama! Within the day, she came around, and fell in love with Beau, who is not only amazing with dogs, he took such good care of my baby kitties… In fact, I think they were disappointed I came home! Nappy D and Cassie miss you!
Thank you again — do not hesitate to use Riverside Bark for your walks (individual care) and/​or sitting needs. You will love them as much i do!

We recently moved to Denver and have been looking for a company that cares for our kitties the way Chun Soon and Riverside Bark did in New York!
She was always professional, quick to respond to emails, and took excellent care of our cats every time we were away. We really appreciated that she would keep in touch with us if we were gone for extended trips to let us know that everything was ok, and she definitely did not throw food in the bowl and run – she sat with them and spent quality time!
Toby and Janie miss you, Chun Soon! Maybe you can open a branch in Denver?

When we were living in Brooklyn, I was introduced to Prospect Bark (the Brooklyn mother company) by a coworker. My furson Mandu and I instantly felt a connection with Chun-​Soon the owner, Lindsay & Beth, the walkers. These three women are the nicest, the sweetest and the most trust worthy people you will ever meet, and with a safe assumption I can say everyone in the Prospect/​Riverside Bark team is probably the same type of genuine, animal loving people.
We moved to the UWS just recently and when I learned about the new Riverside Bark branch I was so so elated and relieved. The transition happened quickly and seamlessly. Chun-​Soon and Beau came to our new apartment for a meet and greet and Mandu’s adventures with Beau started right away.
Beau has been just awesome! He is always on time and spends extra time to play with Mandu after walks. He always refills his water and has been very accommodating with my anal requests! He is always responsive and super responsible.
My favorite part of their service is that they are NOT the kind of walkers who walk a dozen dogs at a time. Beau usually walks Mandu alone and gives him 100% of his attention. In Brooklyn Mandu was walked alone most days and some days with his first girlfriend Addy (a golden who is triple his size).
I cant say enough great things about Chun-​Soon and her team. Just go with them! You and your furbaby will be very happy! :)