Unfortunately poor customer service overshadows the pajamas for me. I placed an order online and the next day they emailed me saying they don’t have that item and they canceled my order. Literally not a single«sorry about this» or «is there another pair we can help you find?» Come on. If you are trying to be an eCommerce company in this competitive environment, you better start acting like the other winners when it comes to service and cherish your customers. I’m less than unimpressed.
Paige K.
Évaluation du lieu : 4 Manhattan, NY
Ummm… if expensive pajamas in classic plaids are your thing, go! Beautifully done space offering everything from babushes(sp)(Moroccan slippers) to the aforementioned pajamas, to soaps with enchanting smells. Service was very prompt, and very friendly. The styles are not my thing, as I prefer more out-there sort of stuff, but they offer a nice shopping experience while offering a product you don’t often see dominating a store in SoHo.