T-J-Maxx

I Love Love Shopping at this Location. Every time I come here I get what I came for and more. Thank you TJ MAXX for being so AWESOME!!!

I visited this location to return an item I’d bought.
The assistant at the cash register put out a call in the PA requesting «Lori». I assume she is a manager. She arrived about 5 mins later. As she approached I could immediately tell that I was wasting my time. Her attitude without exaggeration, was the worst I’ve encountered from a store associate (of any level). She was clearly annoyed that she had been requested. She did not introduce herself or acknowledge me in any way. The first thing she said was a sarcastic comment under her breath. I tried to explain the situation but she interrupted with laughter and snarky comments. Her whole demeanor was extremely condescending and in my opinion intentionally unhelpful.
The whole experience was extremely uncomfortable. I don’t expect that from anyone in roles of «customer service». I live in Manhattan, I have a VERY high tolerance for rude people, but this was excessive.
This «Lori» is in desperate need of customer service training. I’m sure she feels able to talk to people in this way as this location has a high traffic of tourists only visiting for a few days. But her attitude is no doubt damaging your business. I’ve worked across the street from this store for years and had found it very convenient, but I won’t be returning there because of the treatment I received on my last visit.

Some good kitchenwares too.

It’s located at 57^th and 8^th ave. The address on this Unilocal listing is wrong
The actual address is on 57^th and 8^th ave

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