The Pet Maven

I use the Pet Maven every time I travel and I couldn’t be happier with their services! It is so easy to coordinate dates with Jessica, and my cat sitter Beth is just amazing. She will come in daily and send picture updates so I know all is well, and most importantly, my kitty loves her. Definitely recommend The Pet Maven, and Beth in particular!

Helen is the best. I have my long haired cat shaved once a year because her shedding is simply out of control. They were very gentle, sweet, quiet and kind to her even when she tried to protest her bath.
Pia received a great cut, a blow out, and a mani-​pedi, and she looks great!
They understand cats, their behavior, and how to take solid care of their coat and skin. What a great experience!

I have had a few different cat sitters from Pet Maven and they have been great — they were very attentive, clearly experienced with cats, and most importantly, cared about making the experience as pleasant as possible for my cat. In particular, I have never seen my cat take to a stranger as quickly as when he met Elizabeth.

read carefully: BEST CAT GROOMER IN NYC! my cat benji has been groomed by Helen of the Pet maven for over 5 years!!! i think my cat is in love as everytime the groomer shows up he runs to greet her.
TODD

Our experience with Pet Maven was fantastic. Jessica was super reliable, professional, and great to our cat. It’s clear she loves kitties! Payment and communication was flawless and we received daily picture updates of our little guy while we were away. I highly recommend Pet Maven’s services and certainly plan on using them again.

Our experience with Pet Maven could not have been better. We were introduced to our WONDERFUL cat sitter Troy who was very easy to get in touch with and flexible with meeting times. As first time cat owners, we were nervous about having a pet sitter, as soon as we met Troy he put us at ease! Right away we could tell that he is a true cat lover and we immediately felt comfortable with him looking after our cat and in our home. Throughout our trip, he kept us updated on his visits, even sending us pictures. Our cat got a little sick prior to our trip, and with a last minute request, Troy even fit in a last minute time to see him (and this was over the holidays!). We will definitely be using Troy and Pet Maven again!

We’ve been using Jeff Kleinbard at Pet Mavens for five years and he is fantastic. He makes us feel so at ease when we’re traveling, loves our cats and it’s very clear he loves all animals. He is the most responsible, thorough and professional cat sitter we’ve ever used. He always sends us an email update to let us know how the cats are, is always on time, extremely reliable, and always confirms we get home safely and the cats are taken care of. I couldn’t recommend him enough. We are moving out the neighborhood and our biggest hesitation was losing Jeff as a cat sitter. He’s THAT good! Our cats Ham and Raul will miss him dearly.

Helen came to our home in Battery Park City – which is a bit of a haul from Tudor City – and she was very pleasant, on time, personable, and treated our 5lb dog like her own. She did a great job and we have definitely found our new groomer! Honestly, if you want grooming to be as easy as possible for your furry companion then I suggest you run (don’t walk) to give this amazing lady a call!

I’ve used the Pet Maven a few times for my cat when I’m out of town and they are absolutely reliable, professional and kind. They respond quickly when you contact them to set up sitting dates. You fill out a questionnaire before the fist visit about your pet and their eating habits, the vet you use and any special information about your pet that they may need to know. Our sitter also came and met my cat before watching her the first time just to get to know her personality a little bit. The fact that they want to know everything about your pet is reassuring and I always feel confident leaving my cat in their care because they really want what’s best for your pet. I get updates about my cat while I’m away and that’s a very personal touch which I’m sure not all pet sitting services take the time to provide. My cat and I appreciate Janet from the Pet Maven for watching her and treating my cat as if she’s her own! I will continue to use the Pet Maven as long as I am in New York and will tell all my friends with pets about them as well!

I cannot say enough about The Pet Maven, specifically Trish. She has watched our cats for the past year, at least six or seven different occasions and she is the BEST! She cared for our cats like they were her own, always text me pictures of my cats each day that she was here, and was available every time that we needed her, even on short notice and holidays. She was always so thorough, always making sure that the cats carriers were out and available in case of emergency, that treats and toys were available and that the cats were as happy as could be. I would consider myself as picky as it gets when choosing a pet sitter, as I consider my cats my actual children, and was terrified to leave them with a stranger, but Trish was always amazing! So thankful to have found her and The Pet Maven.

In the past 12 years I’ve been using cat sitters, I have not been as happy as I have with The Pet Maven. My initial impression was that the paperwork was very thorough so that I didn’t have to worry about forgetting to mention an important detail. But I was most impressed with how the sitter took the time to really get to know my cats. Her daily updates about what the cats liked (i.e., laser tag, belly rubs) were right on the mark. A bonus was that the apartment was clean when I returned (typically there is hair and litter everywhere after a two-​week trip). I will definitely use The Pet Maven from now on.

I had to get my 1 ½ year kitty groomed because he was shedding like crazy and I just couldn’t take the cleaning anymore. My house was covered in hair, argh.
Helen and her assistant were FANTASTIC! My cat is kinda skittish with strangers, but they kept him calm and comfortable from start to finish. No hissing, no biting at all. I think he actually enjoyed the bath despite being a little scared of the random people bathing him! They bathed him thoroughly, blow dried him, and got rid of enough fur to knit a little sweater. The kitty felt softer and so much cleaner after his grooming!
I will definitely be calling again! If you love your pets and want to keep them happy and groomed, I highly recommend a fantastic groomer that’ll make your pet feel comfortable and enjoy their spa day! :)

I cat sit occasionally with The Pet Maven, and all of my interactions with Helen and Jessica have been just great! Very professional and easy to work for. All of my clients have been a joy and I really do love being a part of this community.

I have never used the Pet Maven’s grooming service, but if it is half as good as the pet sitting, then I recommend that too.
My girlfriend and I have 3 cats of varying ages, temperaments, personalities and needs and they are always extremely happy and relaxed when we get home.
Jessica and Elyse have watched our cats and their level of genuine caring (they love cats), detail (treats and playtime and brushing etc.) and overall professionalism is off the charts.
Let me put it another way — if we leave them by themselves for a weekend = cranky cattitude and messes everywhere — Pet Maven = SUPER chill cats and spotless apt.
– No brainer (and the rates are reasonable too).

The ladies of The Pet Maven are great! My cat is getting up there in years, so I try to minimize his trips in the dreaded carrier, outside of the house. Helen and her team make this much easier. They’ve come to do an in-​home grooming, which the cat didn’t even seem to mind much, since he didn’t have to travel (the results were great — he was so clean and fluffy afterwards!).
I also use their in-​home pet sitting service, rather than boarding the cat, when I am away. Various Pet Maven ladies have been providing this service for the last three years, most recently, Elyse. They’ve all been great, but Elyse is especially good. She sends photos each day, and the cat was better groomed when I got home than when I left — she had clearly spent time brushing him while i was away. Amazing service!
Thank you for years of great service. I should have written this review a long time ago.

Six stars! Our sitter, Genevieve, was terrific with our three cats, and after meeting her for our consultation visit, I had total peace of mind knowing she was caring for them. I got texts every day with updates and photos, which was wonderful. Genevieve was very easy to communicate with and a pleasure to do business with. We look forward to using Pet Maven’s services again in the future.

Helen, owner of The Pet Maven, has been grooming my dogs since 2009. I am writing this review as a tribute of sorts to her and her business, as I am moving out of the city this Monday. Helen possesses all of the attributes of a great business owner: super competent, extremely reliable, and very personable. I would recommend her without hesitation. Five stars for The Pet Maven!
As an aside, I really hope that Unilocal and it’s f*%&ed up computer algorithm does not remove this review for being whatever it is that it might not «like» about it.

Patricia, you took such incredible care of our little kitties that I’ll never ever worry about leaving them again. Oh, and our house was left really clean, too-​an extra and much appreciated touch.
We all, including the kitties, couldn’t be happier.
Thank you, thank you, thank you!!!

If you’re anything like me and totally looney about your pet, then I highly recommend the Pet Maven service when you are going away and need to find someone just like you when you can’t be at home (you know, a doting and dedicated companion).
I have used the Pet Maven three times and been overall very happy with each cat sitter. And I’ve gone through my share of nightmare experiences with other services («forgetting» to show up on time and coming back to an empty water bowl). It’s just heartbreaking. Appalling behavior. Not with the Pet Maven.
Prior to being assigned a pet sitter, you fill out a client profile for your pet that details the normal stuff (emergency contact info, medications, location of food etc). Each half hour visit costs $ 25 (a little more if you would like more time with your pet). The pet sitters have all been reliable and conscientious, and send check-​in emails (often with photos, a plus!) as often as you like.
It’s extremely reassuring to know that your furry pawed friend is actually smiling in those photos and playing with his favorite toys (rather than staring out the window with a longing expression as he pines for you right?). Each time I’ve returned home, the area around the kitty litter box has been vacuumed, there’s water in his bowl, he’s been fed, brushed, and medicated with his daily pill, and there’s a short note about your loved one. All good!
Most of all, what I like about the Pet Maven is that they hire good trusting people and I didn’t feel uncomfortable turning over my keys to a complete stranger for the long weekend. You have faith that your pet will be in safe hands. Go for it!

The Pet Maven was my top choice based on Unilocal reviews. Their prices are comparable to other pet sitting services I’ve found online, and they respond almost immediately after you fill out the online form. Jessica, who handles the emails, was very helpful throughout the process.
Our cat sitter, Jared S., was wonderful! Friendly, professional, great with animals. When we met Jared, he greeted us and our cats. Even our shy, slightly skiddish kitty responded really well to him. Also, Jared somehow managed to get them enthused about a toy they haven’t liked since they were kittens.
While we were out of town, Jared discovered that the key to our apartment did not work. Some issue with the deadbolt, and our building manager was not willing/​able to help. We had to call a locksmith and coordinate accordingly with Jared, who did a great job at handling the situation. Jared stayed for over 2 hours to make sure that the lock situation was fully resolved and our furry children were cared for. Bonus points for the Pet Maven and Jared!