Think Pink

Totalmente satisfecha con la manicura. He ido sin cita, me han atendido en el acto. El sitio es muy grande y parece nuevo, no era de estos salones que da miedo sentarse de lo cerdos y viejos que están. Estaba bastante bien decorado y todo nuevito y limpio. La manicura normal me ha costado 18 $ y Han side rápidos y profesionales.

Don’t be fooled by the fancy exterior and interior design they have going on. There are better alternatives in the area. Not happy with the quality compared to what I was expecting…

Highly expense place. I didn’t get my money worth. I had my eye lashes done and it was horrible for what I paid for. She didn’t do them the way I asked her too and didn’t even understand me. On top of it the lady that did my nails seemed like she didn’t even like her job. They charged 120 for full set by the way. I won’t go back to this place or recommend to anyone. On top of it they asked if I wanted my eye brows threaded for 80 dollars I was like no thanks!

This Think Pink location is bright, spacious, comfortable, and clean. Once I walk in, a manicurist greets me and asks my reason for today’s visit. I tell her «mani-​pedi.» She shows me to the wall of OPI and Essie nail polish and afterwards, escorts me to pedicure chair.
Climbing into chair I ask for price of mani-​pedi. She says $ 58. Though I am not desperate for a mani-​pedi and it’s more than I am accustomed to paying, I decide to stay to see what a $ 32 difference in service can offer.
The manicurist cuts, files, exfoliates my legs, sprays, and lotions me up the same way most $ 26 no-​frills nail salons do. Products (lotion slightly thicker, cuticle oil, massaging chair, paper towels, hot cloth towel, dryers, sanitizer, nail polish and etc) are the same. Difference is in the packaging, the design and marketing.
Unless one is looking to be pampered and want to include a mani-​pedi into an all day spa experience, a $ 26 no-​frills-​every-​day-​mani-​pedi experience will suffice. Really. Yes. Really.
Soon after being seated at the dryers, a male employee walks over to ask «Would you like a massage?»
I say «No thank you. I am fine.» and he walks away.
I look around and notice there is an ATM machine inside the business, next to the receptionist desk, and discreetly hidden from view and I am thinking «Do they not accept credit cards? With services ranging in price, are customers expected to pay in cash? There is no sign that reads „cash only“ so what is the reason for ATM?» I am curious and yet suspicious. I get a chance to briefly look at their menu and pricing. A 10 minute massage is $ 15.
Nails are dry and I go to pay when cashier says «Sixty-​one dollars.» Because I did not request extras, I ask about the price difference. The extra $ 3 is for tax. Three dollars seems too little for tax so I do the math on my phone. Tax on $ 58 is more than $ 5. Maybe I heard incorrectly when manicurist gave me the price?
Cashier hands charge slip to me and says «Pay tip in cash.» After I tell cashier I do not have cash, she points to my left and tells me «There is an ATM machine over there.» (Aha! Now I know why there is an ATM here.)
After laughing to myself I ask her «Why do I need to tip in cash? Additionally using the ATM, I am incurring a transaction fee which I should not have to pay because you want me to tip in cash.» (Nail salons I’ve been to, on charge slip there is a line for tip, very much like restaurants.)
«Okay. This is your first time here so how much do you want to tip?» as she takes my card to swipe again. As I walk out, I wonder if manicurist will receive the tip I left, or a tip minus the merchant fees.
My reasons for not returning to them and possibly their other locations are…
I cannot see or feel a difference between this $ 61 mani-​pedi and a $ 26 no-​frills one. Really. I encourage everyone to decide for themselves. And the deciding factor why I will not be a repeat customer is because of their business practices.
Nail salons typically ask for payment before finger nails are polished to avoid messing up the paint job. (A good paint job is crucial. Joanna from Grand Spa — before they closed — was the best.) This manicurist did not ask for payment prior to applying nail polish and I said nothing because I wanted to see how this was going to play out.
If I am not a skeptical (and at times overly cautious) person by nature, I could easily assume massage is free. (Wait. Maybe it was free and I’m assuming otherwise?) Imagine a person’s shock and possible horror when s/​he receives their bill after polish is dry and possibly feeling «scammed»?
The tax. Unless it has changed, NYC tax is 8.875%. You do the math and see what number brings us to an even $ 61. Collect the correct tax amount if you’re going to tax me. The service was nothing special and does not warrant the $ 61 (including tax if it is tax and not what they’re passing down to the consumer to cover merchant processing fees) price tag.
No-​frills nail salons may be cheap and by no means should one be no-​frills about tipping; you need not be cheap especially if manicurist is attentive (not chatting it up with coworker), pays attention to problem areas, gives a decent foot massage, does a solid paint job by covering the sides and does as you ask that is within reason. Remember people working in service industry rely heavily on tips for their income.
IMHO, your money is best spent elsewhere. Had I remembered name of this nail salon, I would have Unilocaled it and continued my search for a nail salon.

First off, let me start off by saying, NYC has dozens of nail salons per block and the competition is fierce. One of the things that would set one salon from another would be the service. The girl at the front named Yang was just so offensive — she wouldn’t look up when I asked her questions (how much is the massage) and her pricing seemed off… she gave me two different prices — $ 40 in the beginning and I left paying $ 50. I got a manicure and SO got a 20 min massage. The man doing my manicure was very pleasant to deal with, but Yang, with her snotty attitude, scoffing at everything, was just such a turn-​off, I advise all of you to avoid this place. I asked her where the manager is to which she responded she didn’t know. When I asked her if I could get quick-​dry oil, she said «BUT YOU HAVE TO PAY EXTRA» — what are you yelling that across the room for? I already knew that. nothing warrants this seriously bitchy behavior, and leave your RBF at home when you go to work — it’s not appreciated, and you just suck.
P. S. one day later, my nail polish has chipped. My nail polish usually sticks for at least a couple days when I don’t get gel — and this is Essie. What DO you put in your nail polish to make it so weak? Very fishy and pricey for the BS service provided.

Terrible service and gift certificate policy. No extension for an unused gift certificate due to medical reasons lasting the duration of the valid dates. They obviously don’t value their customers.

This place is overpriced. $ 42 for a pedicure where the water was cold, no foot massage and a stiff chair. Go across the street to Hollywood Nail & Spa and get more for your money.

It’s been four days and my sloppily-​painted gel manicure is already starting to peel/​chip. The woman who did my manicure was very friendly and professional and I liked her in general, but she was apparently rushing because her shift was ending. She managed to get paint on my cuticles, but missed a whole side of my nail? Also, the glitter she was using ran out, so instead of giving me a similar glitter or offering a re-​do, she just gave me like two flakes of glitter on each of the rest of my nails.
Basically I’m not going back here again. :(

I’ve been going to Think Pink for a couple years as they’re very friendly, service oriented, super clean, and the mani pedis are great and last a long time. By NYC standards, they’re a bit more expensive. But I’d rather pay a little more for a quality mani pedi that lasts and a place that’s very clean. If Tony is working, say yes to the add on massage as he’s seriously good. Not the standard crappy shoulder rub, he’s an actual masseuse and does an incredible job. I’ve gone to him for a full massage too and it was awesome.

A little expensive but they do a great job. Very clean, relaxing and knowledgeable technicians. They recently fixed a hack job that the people across the street at Hollywood left me with.

The lady who did my waxing and nails was super nice and attentive. The atmosphere was friendly, clean, and comfortable. I was in the wax room for maybe 10 minutes. Changing my gel manicure took about an hour and cost $ 50. I usually pay $ 38 and thought it would be extra special, but it was just regular. I’ll pay the extra for the convenience, cleanliness, and happiness at Think Pink.

Loved my service and mani from think pink! Usually I go to a different location but I tried this location and fell in love! The aesthetics in this location is beautiful and so relaxing. I went in for a gel manicure and although the price was a little more than I expected, I could understand why when I received the upmost quality service. The staff was extremely friendly and nice, Michelle walked came around to check my nails like a girlfriend would and she was so sweet. I got a complimentary 10 minute massage and I paid for 20 minutes more because it was just heavenly. :) very satisfied with my nails and can’t wait to come back here!

I always have a great experience at this salon. It features a peaceful, relaxing environment and a wide selection of cruelty-​free and vegan products, including «Obsessive Compulsive» nail polish, a favorite of mine. I always feel relaxed when I leave, and I usually get a great massage in addition to a beautiful mani-​pedi.

I was reluctant to go here based on the other reviews, but my experience here was great. I came in after work and there was no wait, I sat down and got served immediately. I had gel polish on, the girl took her time to remove it properly without damaging my nail and even wrapped my hands in hot towels while the wraps were on. I opted for a normal manicure and it has lasted a week. All in all a positive experience and I will be going back.

Rude service.

This place gets 2 stars for its location and interior. Clean, spacious, high-​end and beautifully designed, it has all the ingredients for being a great Lower East Side salon. Alas — the prices paired with the quality of service are what fail them.
I went here after a really long and hard week for a pedicure, expecting a nice and relaxing treatment, and accepting the steep price in hopes for a higher quality experience. From the start, the woman who was doing my nails starts a campaign about upgrading my pedicure: 10 minute massage, coat of nail protein, spa pedicure, etc. I politely decline them all and just say I want a regular pedicure (as it is already priced at $ 50.) She then proceeds to tell me that I will not receive a massage as a result and don’t I want a massage? I explained I did not want to pay any more and thought a short massage would be included (isn’t that the point of a pedicure?) She scowls and continued, but never gave me a massage. The next day I woke up and two of my nails chipped.
This place is not worth the money. Go across the street to Hollywood nails for a longer lasting pedicure and a nicer experience without them haggling you.

I want to write a glowing review, I really do…
I went in, wanting (nay, NEEDING!) to get a gel mani. No wait, so I picked out an Essie color — I was promised that it stays on longer — and got seated. The girl who did my nails took all my requests and did a wonderful job. I also received a pleasant and unexpected shoulder massage. The ambiance is lovely, compared to all the run-​down nail salons in the area — the place is well-​decorated, and the peaceful soundtrack does a great job at setting the relaxing mood.
I paid around $ 60 with tip and walked out of Think Pink in just about a half hour.
The following day, one of my nails chipped. I came back and one of the girls had it fixed at no cost. Another day has passed, and there are two chips in a different nail now.
Now, I don’t expect the gel manicure to last a lifetime, but I’d assume it should hold up at least a week, especially at that cost. I guess you’re paying for the experience (let me stress — the staff is friendly and accommodating, and the ambiance is terrific), and not the finished product.
Oh well, back to Hollywood Nails this week.

The staff here were super friendly and I got the works done in the way of mani/pedi’s. The attention was great, very thorough. I was impressed. However, the price was very high. And I could see the paint job was not the best right away; but I overlooked that and the price because the experience was great… Within 2 days all my gel nail polish peeled off!!! It chipped, peeled and ruined my nails beneath it. I wasn’t very happy especially considering I paid a $ 50 tip!!!

Came here for a pedi and loved every minute, even if it did cost more than I would’ve liked to pay for a pedi. The manicurist was friendly and talkative, which I didnt mind. I noticed the receptionist’s nails and I asked her what top coat she used. She told me about OCC and this specific top coat was their matte one, which they had here. She went to fetch it for me and gave to the manicurist to apply on my feet. Loved it and loved how attentive they are! I also chipped the nail polish after drying it, and the manicurist went to redo it right away.
I tipped her again afterwards, which she was hesitant to take. Definitely appreciated that kind of modesty instead of hastily snatching it from my hand like most other people would have done. Overall a great place with good customer service – I definitely recommend!

I had gone once, found it expensive but enjoyed the quick massage during my mani so much I figured I’d go again.
My mistake.
I walked in about 7:45 and had a 10 minute wait. Not a problem. I sat for a pedicure and here is where everything went down hill. As a few people left and I was alone in the store I felt like I missed a memo and they were closing at 8 (but the reality is they don’t close till 9). My pedicure sped up and another woman came over to start my manicure. I wanted to relax and enjoy my treatments but instead it was being rushed from both ends. Everyone else in the store was cleaning around me. My manicure came out meh and I was so focused on what she was doing I missed the rub down on my legs which if I’m paying $ 45 for a pedicure I better get the full rub down. Worst of all, since my manicure happened while in the pedicure chair, I missed out on the massage, the only reason I came back to this place.
Not worth the $ 60 (+tip) at all.

Beautiful spacious and swanky in the inside, I’m a sucker for nice décor and ambiance. That’s where the dream ends. 1 star for the ambiance, nail polish selection and location.
Had a very mediocre pedicure that was worth maybe $ 15. My nails still have ridges that weren’t sanded away and when she painted the first layer of nailpolish and I asked to change it she refused and instead said that she’ll just paint another coat.
Once I declined any of the upselling or extra things they were very nonchalant to me – wouldn’t you want me to return?
NEVER going back for a $ 42 pedicure ($ 50 plus tip!). I’ll take my toes to be painted elsewhere.