Trevi Nail

Ditto what all the other one– and two– star reviews said: they will upsell you constantly, charge an arm and a leg, and do a poor job of everything. Waxes here cost twice as much as anywhere else, and I still had strays afterwards. The massages feel more like half-​hearted stroking. And they do an amateur job with nails and nail polish. I can’t believe this place still operates!

Didn’t ask prices before — my bad. Asked for gel manicure. Had a lady extend my nails on my left hand because they were shorter than the ones on my right and the total cost came to $ 90. Ridiculously pricey.

This place is awful. They charge outrageous amounts of money and keep tacking on extras. I have never felt as ripped off at a nyc salon and I did here. Don’t go!!! There are so many others in the area. Plus the managers treat the help horribly. The only reason for one star is because Clara was sweet and caring.

The only reason I’m giving this place 2 stars is because the pedicure is actually decent. Popped in because I was nearby. When I left I remembered why I don’t go to this place.
Cons: too pushy with services, explicitly said only regular pedi, kept trying to do add-​ons
was waiting for toes to dry when someone tried to do massage without asking, never
touch someone without their permission
way too expensive even for the neighborhood

My friend and I got the Spa Manicure ($ 30.00 each), which includes a 10 min. massage.
We were both disappointed, here is why:
1. They push you a lot to upgrade the service, we had to tell them about 4 times that we were staying with the service selected, but they kept trying on selling a more expensive service.
2. The massage was below normal… Seriously, do NOT waste your money getting it.
3. I do not know why, but the quality of the nail polish is not as it should be. I’ve got my nails done last night, and today I can see some bumps (I am adding pictures for people to see) that will soon chip. The color does not look even either.
4. It is VERY EXPENSIVE. I’ve been to different salons in the city and I think the prices they have a Trevi Nail are not worth it.
I feel like the care more about selling and money than giving an exceptional service and having satisfied customers.
I wouldn’t recommend this place to anyone.

Mani/​Pedi was excellent (done by Kriti) but very expensive and everything is extra. One dollar additional for super fast drying drops???

I’ve been eyeing this place for months and I finally made it in. Too bad that’s my first and last time inside. $ 15.00 for a manicure, that looks more like a bad polish change. Eeh me thinks not. The salon itself is ok, it’s nothing to write home about. With the prices in there I expected better quality –everything. But, it’s only standard with mediocre results.

The credit minimum here is $ 20, while the legal minimum is $ 10. I mentioned this to them to which they replied, «we don’t care.» Awful experience overall.

FIND ANOTHER SALON!!! They quoted me $ 35 for a pedicure then nickled and dimed me through the whole time I was there. They wanted an extra $ 1 for a clear coat of quick drying polish. I was getting my finger nails done, so why would I need that? They took forever to do my gels and they look horrible. Then when I left-​I tipped accordingly-​very little because it was horrible, and the technician followed me around to get more $ for tips.

The only place I used my Mastercard at was this salon. Then my card number was stolen and started to see weird charges on that card. Only reason I found out is because I never ever use that card.
Buyer beware.

Nice customer service, very kind and good mani-​pedi. However, I don’t give 5 starts for:
–VERY expensive place
–They don’t put prices anywhere, so you should ask before sit thus way you don’t have surprises on your bill.
–They try increase your bill asking politely about products that they should be included on the service. E. g: dry faster nail polish or cream for your hands
This place is for rich housewives, and even. if you have money it is ridiculous pricey. Mani-​pedi regular did cost me $ 48 + taxes and tip. I had to pay almost 60 dollars.

I received the worst manicure of my life here! I was on the Upper West and walked by this place, and since I was desperate for a manicure, I decided to give it a try. Worst decision. The place is unsanitary (grime everywhere), and they don’t do scrubs or message your hands. Also my technician had a bad cold, kept coughing on my nails and had to excuse herself to blow her nose. When it came time to do paint my nails, it looked like a kindergartner was doing it! I had to ask her several times to redo it, and each time was the same. She blamed my «bumpy nails» and then used a nail file across my nail to sand them down. They charge $ 14, and my usual nail place is cheaper, cleaner and they really take care of your hands. I could have done a better job myself. Waste of money. Do not go.

1. Aggressively pushed treatments to add to my pedicure.
2. I thought I would try the callus remover with ten minute massage, but it did NOTHING. My feet looked exactly the same! My fault for falling for it!
3. The paint job looks like a child did it!
SUPER disappointed!
And I left a tip for my stylist, with the attendant. As I was walking out I saw her take the tip out of my stylists envelope and give it to the man working!

Not a pleasant experience at all.
This is a place where you DON’T get what you pay for!
Trevi Nails is NOT about service or quality, for which businesses should stand for, but rather about collecting as many $$$$ from you as they possibly can in the short period of time they have you in their chair.
From the start, trying to find out the cost of a manicure and pedicure is a challenge. Yes, they will eventually point you to a flyer stuck inside to a pillar, but I warn anyone unsuspecting, this will not be your final price! Not by a long shot!
Here in Australia, as well as other parts of the world I have traveled, you don’t expect to pay extra for a drop of nail quick dry liquid. When the technician asked me would I like this, I assumed she was just being courteous. I of course said yes, I’ve always had this added (without asking), but what I didn’t expect was an additional $ 2.50 at the time of paying. $ 2.50 for 10 tiny droplets that should have been inclusive of the not-​cheap-​in-​the-​first-​instance charge? No, Trevi Nails! I ca only imagine what your exorbitant mark-​up is for these 10 tiny droplets.
Then, without warning, their resident massager will take to your shoulders in the hope that he can keep going and add to your bill, without a word of what the charge for this will be. Again, NO, Trevi Nails!
And the list goes on. You will be asked on many occasions would you like this or that, which most of us have come to know as the standard in manicure and pedicure services, but for Trevi it is a chance to charge you, unsuspectingly, through the nose!
Trevi Nails: add-​ons are acceptable in any business, however you need to be TOTALLY TRANSPARENT when it comes to your charges. You can’t just hit people with an unsuspecting bill at the end and hope they have the money to pay for it or assume everyone can afford to pay more. In addition to this, take a very good look at your business model, if it is just the one-​off customer you want, then you are right on track. But, from my business experience, this will not bring you long-​term business success.

Wow came here again after a few years and they try to upsell you on everything. Nothing is basic. And high pressure sales too. Sorry as it’s so close to home. They should really reconsider their model. Lost a customer

Agree with all the other one– and two-​star reviews. They will upsell you ’til the cows come home — to the point where you can’t relax and just enjoy yourself. Before we started the mani/​pedi they tried to sell me the spa pedi. Yeah, I’ve heard it all before — no thank you. Just the mani/​pedi special please. Then, mid-​pedi, she tried to get me to do the spa pedi AGAIN. When I said the only thing I was interested in was maybe adding the callus treatment, she said that’s another $ 25. I laughed right at her. A whole bottle of that treatment — enough for at least 10 pedicures — is $ 9 at Ricky’s. So that was a no, too. So we finally agreed — just the $ 35 mani/​pedi special and a 10-​minute chair massage. When we got to the point of paying, I had to get the manager to question how a $ 35 mani/​pedi plus a $ 10 back massage suddenly costs $ 74.60? We went back and forth about this for ages. I finally got her to drop it to $ 55, but it’s just wrong — WRONG — that what should be an enjoyable experience ends up being a struggle for yourself and your wallet.
And yes — for the spa prices they do end up charging you — the décor is hideous and tired. Not at all spa-​like. More like from a 70s-​era Italian restaurant in upstate NY.

Mediocre mani/​pedi for $ 47.00. One day later two nails chipped and I can see the application was just not done with precision at all. Over crowded, congested, ugly wall murals. Needs a serious renovation.
Disappointed and will not be able to recommend. Disorganized too. In minutes I had three different women working on me.

I WAS ALSO ROBBED.
Quoted $ 12 for a toenail polish change. The lady did a terrible job, the WORST job ever, leaving red stains all over my toes from the previous job. She smudged the big toe and didn’t really even fix it. Then a fellow manicurist came over and put paper shoes on my feet (totally unnecessary because I had simple sandals on) and smudged the polish on my other toe.
I asked for a massage and was quoted $ 10 for ten minutes. I got the bill and was charged $ 15 for the massage and $ 23 for a polish change.
Stay away: poor service, RIP OFF:

RIP OFF: Literally and figuratively
Forget the fact that this place is in serious need of a makeover, or that they try to upsell you in every possible way they can… this one-​star review is for the fact that they INJURED my friend and then tried to demand a bigger tip!
We were getting (what should have been relaxing) pedicures when my friend started crying in pain. I looked down and her toe was bleeding. «Oh, sorry» said the technician, who had ripped a chunk of skin off during cuticle cutting and obviously felt badly. She put some crazy blue stuff and Neosporin on it, but my friend was still in pain. So, I called the manager over and demanded that my friend not be charged for her pedicure.
Later, it was tipping time. The same manager came over and demanded a larger tip for the technician, whom my friend had only tipped for her manicure. CAN YOU BELIEVE IT? NOT ONLY DO THEY TRY TO RIP YOU OFF, THEY RIP YOUR SKIN OFF and then ASK FOR MORE MONEY!!!
Needless to say, we will not be returning.

Awful service. The older lady who did my nails was so rushed and sloppy. Not only did she pull my skin so hard and fast, it actually made it bleed and she poured polish remover all over it causing a great stinging pain! She didn’t even clean off the blood before applying polish, nor did offer a bandage!!!
I also got the most effortless, limp, unsatisfying «massages» on my legs and hands– aka rubbed my leg for about a total of 5 seconds each; and while drying she came over and literally pinched my shoulder 5 times (I counted) as a finishing massage. It was the most meager attempt at a «shoulder massage» I had ever experienced!
AND– when I got home I realized the polish was lumpy in some nails and didn’t even cover ALL of my nail!
Do not waste your money here. They’re expensive, unhighly skilled, and have awful service.