My family and I made a long move from Maryland to Massachusetts! 1800 Pack Rat was wonderful, they handled everything for me and kept checking in to see if we needed anything more. My customer service representative was so kind and supportive of all my family needs and moving needs. Delivery in Massachusetts was great — the drivers(we had 2 storage units) were more than accommodating! Called ahead and made sure everything was ready for the units to be delivered. Thank you 1800 Pack Rat for making our move successful.
MA C.
Évaluation du lieu : 2 Punta Gorda, FL
So far these folks need some customer service training. I am only ½ way completed with my move… I was told they would be there between 12 pm and 10 pm on a certain day… after taking the day off and waiting we were called at 3 pm to say they had truck problems and would have to come the next day in the morning. another day off? The next day no one showed up in the morning so I called — 5 times! They finally pulled in the driveway at 11:15 pm — yes, almost midnight! Which I could have received a citation for since it’s against county ordinance after 11 pm. Let’s hope the delivery at the other end doesn’t go the same way!