Citibank

The worse branch ever. Super lazy people and none customer service skills.
We presented an oversea id and they said they needed something written in English, and the id clearly has English.
We went to the Auto Mall branch and they just pulled out an international identity book to verify the id and we were all set.
Talk about unprofessional people.

Good Customer Service & Professional attitude by Manager Akhila, I had opened a safe deposit box & inquired about mortgage, they are very responsive & caring.

I have been banking there for 1 ½ years as a business owner
In the beginning when I first open up few accounts business and personal the staff was good and friendly but now all new faces and notice a quick turn around on tellers which I personally enjoyed doing business with the staff in the past
Now the staff are different these days the Management and staffs are not trained to serve the public like in the old fashion American way like the past
Let me Find a old fashion Bank we all enjoy going to
Today when I went to make a deposit in the Bank it seem like a ghost town only one teller and 1 customer beside me in the whole Bank, Scary… how do the Bank pay hourly to the tellers with very very few customers
Its our money in the Bank that there using to invest !
Now im shopping for new Bank!

Five stars for Ramon S. =)))
I was worried I’d just be told that I was charged monthly service fees because my linked accounts were no longer meeting that $ 50k deposit quota and that would be it, end of conversation. Like «goodbye sucker! I mean customer», but he helped me save money by switching my Citigold account to a college account and told me about BillPay. It made my one hour visit at the bank totally worth it!

Always in and out transactions. I have never had a problem at this CitiBank. The staff is professional, and friendly.

Thanks for the drive through! But the map location is wrong. It shows on east side of the mall. It’s really on Mowery on west side of mall. Hard to find at night!

FIVE stars for the drive-​thru ATM!