Great Clips

I went in for a trim on a style that was fine. Just needed to get the dry ends trimmed, so I could continue growing it out. I ended up getting a completely different haircut — on half the hair. The other half, the hairdresser didn’t even touch! She did the exact opposite of what I asked and did an extremely poor job of it. My layers are so hacked up, front and back, that will be wearing my hair in a ponytail for the next 3 – 6 months until I can grow out some of the worst parts. The worst hair experience I’ve ever had.
Not recommended whatsoever.

Staff is rude, changes frequently and is very inconsistent with the haircut.

NEVER again. The Great Clips in Wilmington was good for me — for two years. This one in Newark… the staff is rude and awkward. Yesterday was the last time I will get a cut there and it wasn’t even a full cut; I had to finally say ‘ok’ and leave. It was by far the most stressful haircut of my life and now I have no hair left since she just kept hacking at it. A guy with a simple trim is basic. They are very, very low quality hair «cutters» with bad attitudes. The best part was being told to SHUSH when trying to ask her to do what I asked.

Would not even give this place one star if that was possible. I got a haircut there yesterday and today I look like the Dutch Boy!!! Bangs way too short and then no style for rest of the hair!!! That is what I get for trying to be Cheap! Oh well at least it will grow back for now I look like an idiot. NEVER AGAIN

Terrible service. No sense of style at all. The employees here cut your hair like they think it should be cut, not how you want it cut. I’m very displeased with this place. It gets one star because at least they offered to give me a refund.

«It’s going to be great» as long as your a VIP. Remember when the business model was Just walk in because you didn’t need an appointment. Guess what? They now accept online checkins. Sounds great? Right! Wait a minute, it gets better. You get to jump to the front of the line. Awesome right? You arrive and get to go straight because your a vip with a fast pass. Of course those people who have been waiting are not angry and if they are well they should know to make an appointment. Sorry you know I mean check in because they don’t accept appointments. So what if I checked in from my car on my smartphone. I know how to do an online Check in which allows me to jump straight to the front of the line. Who cares about the people that have been signed before I even thought about making an appointment, I mean check in online. Hope everyone has taken there meds because those people were told 25 – 30 minutes about an hour ago. Too bad, they can wait even longer because I am a VIP and will not wait for peasants. More importantly great clips agrees with me so sit down and when there are no more VIPs they will see you. That is after the 5 minute coffee break!
Now pull out your cell phone and sign in because your a VIP too!

Pretty much what you’d expect from a «bargain» hair salon. Un– amused looking 40&50 somethings with 17 year old hair color. and not much else. Luckily I just needed a dumpy place that wouldn’t be busy on a friday afternoon so I could get a quick trim for my 7 year old daughter. I had recently done the same at the nicer looking, friendlier Elkton location. Their receipt had a $ 2 off haircut coupon. And Great Clips advertises inside and out that they accept all competitors coupons. Awesome, thanks. The haircut isnt exactly breaking the bank but hey, $ 2 off is another $ 2 I can spend on half a Starbucks. Oh, well, they «dont have a key» for that coupon. This is from a different location! These are all seperately owned! Gasp! Just like McDonalds, and you KNOW they don’t accept coupons from ANOTHER McDonalds. …only from competitors. Whatever, I am not going to argue with anyone for two bucks. But it was a hell of a way to ensure that I never return to their lousy business again.