Homewood Suites by Hilton Newark

By far the BEST hotel I’ve stayed in recently in the east Bay Area the staff are Amazing the Grounds are IMMACULANT they go above and beyond to give you the comforts of home while away from home it has all the best amenities safe secure clean professional I have not one complaint I tried to find one and there weren’t any I HIGHlY recommend this Hotel. KUDOS to you all who keep this hotel ON FLEEK !!! PS Laundry facilities in hotel it’s near shops n restraunts comp wifi buisness center pool spa lounge w fireplace beautiful offers dining Frwy close could not ask for more unless you wanted a Luxury high dollar Hotel then that’s another category on its own.

This place was my family’s home away from home for a few weeks while a family member was recovering from a surgery at Stanford Medical Center. Although it is about a 30 minute drive from Palo Alto, the affordability and amenities provided by Homewood Suites made it a wonderful choice for my family.
First, the food! They have a continental breakfast every morning, which is pretty similar to most hotels like this, but it didn’t stop there. They serve dinner Monday-​Thursday, complete with unlimited beer and wine! After long days at the hospital, it was so nice to be able to not have to think about dinner. The food was pretty good, considering it was a free hotel dinner, and the free drinks made it feel even more luxurious.
The hotel itself was very nice! Although we were too busy to take advantage of the facilities (pool, fitness center, tennis court), our 1 bedroom 1 bathroom suite was the perfect home base for my family. With the bed and pull out couch, there was plenty of room for us all to sleep. Our room was always cleaned very nicely, and the house keepers always cutely tucked in the stuffed animal we brought when they made the bed. No complaints here!

So, the more I stay here, the less I like it.
I like the HIlton network, for the most part. As a HHonors Diamond for the last 10 years or so, I do get a little jaded and have expectations above that of a regular guest. A lot of good that does me here, since these guys go out of their way to make sure everyone feels like an inconvenience.
Don’t let the word «suites» in the name fool you. If you are here on a military rate, they have 8 tiny little broom-​closet rooms set aside just for you (thanks veterans for your service… not). Anyway, motel-​6 would be a step up from this cramped, dark, depressing, tiny little room. Note: these tiny little ‘military rate’ rooms are NOT MENTIONED ANYWHERE on their website… I checked, under room types, property description… nothing.
So when I went to check in on the app, the floorplan pops up and lets me choose from a few of these tiny (they looked to be about 8’x10’ on the app, but they are slightly larger than that) little rooms. I called the hotel for clarification, ‘the manager’ called me back (a woman, didn’t get her name but she was rude and a punk). Told me if I didn’t like it, she’d be happy to cancel all my upcoming reservations (I’m sure this obnoxious person knew very well that hotels in the area are all sold out).
So, management: rude, inconsiderate, entitled, unhelpful, punks. Front desk staff were nice, though they forgot my diamond amenity (just water here, nothing exciting)
the room: not even a microwave! I’ve been in larger, more luxurious hostel rooms. the furniture is broken, the shower doesn’t work (they fixed it night 1 of my stay… sort of) like I said, no microwave, closet door is off track (I fixed it). Terrible, Terrible place and worse management.

I have stayed here work a trip trip. The staff were nice and check-​in was easy. The room was decent and quiet. The breakfast in the morning was good. I had to call and cancel within 24 hours due to sickness. The staff person on the phone was very gracious and I appreciated how I was treated. I am a Hilton Diamond member and stay at many Hilton properties every year. I plan to stay here again and again for future work trips in the area. It is easy access off the freeway.

We stayed a week in a 2bd 2ba suite (room 249). Although non-​smoking, the room smelled of stale smoke from both the drapes and carpet. We left all 3 sets of windows open during our entire stay to air out the room. Odd numbered hotel rooms encircle the courtyard which contains a tennis court and pool. On a few nights, a number of loud guests lingered late into night on the courtyard and it was a bit disruptive. Even numbered rooms lookout onto the roadway which borders a large shopping mall and small strip mall. Other than the smoke odor, the rooms and general hotel areas were kept very clean. We did not try the complimentary breakfast or dinners.

Hotel is clean and comfortable. The air conditioning in my room was unbelievably noisy. And the staff is the typical. Norcal nonsense where they can’t answer a simple question. I asked the girl at the desk if parking out front was close to my room…,“oh yes… no problem”. I repeat. I know it’s permitted but is it close to my room? «Oh yes… it’s just down the hall». In reality my room was on the outer edge next to a door with parking 15 feet from my room. It couldn’t have been any further from where my car was parked. So I ask her and her manager how this is considered a good place to park. Blank stares and giggles. Bay Area service sucks

I stayed at this Hotel in November. I loved that this hotel is very modern compared to other Homewood Suites that I have stayed at. I truly enjoyed the breakfast, there was a lot of variety and it was very clean. The room is very spacious. The kitchen was large as well. The hotel is in a great location, near the mall with other restaurants in the area.

One of the best hotels I have ever stayed at yet, minus the flat pillows. Hotel is very clean and quiet located at a prime spot for a tourist or out of towner, with a mall and many plazas near by for food and personal grooming. This is a hotel with all suites, consisting of 2 bed and baths. Each bedroom is as if it is its own master bed with the bath inside of the room. The living room has a nice little electric fire place, great for winter. The kitchen is stocked fully if there is a need for one to prepare a meal. The coffee machine was a regular of fee machine, surprised it wasn’t a single cup coffee maker like the keurigs. Each bedroom had a little recycle and non recycle trash bin, I love how they promote recycling by doing that! The complimentary breakfast was great, only thing was no bacon!!! We asked for an hr late check out and we were bothered twice! once the manager I think, went in without knocking with a clipboard and second a maid knocking. I would think that asking and being approved for an hour late check out that communication would be made to all the necessary employees. We could not relax the last hr before checking out to drive back home what so ever, the late check out was defeated for its purpose. Other the that! great clean hotel for a 5 star I have never given to any hotel.

Sajia was great! She helped my husband and I while we planned our wedding. She gave me a tour of the hotel and helped us select the block rooms for our guests. The hotel offers studio rooms, one bedroom and two bedroom suites which was great for our large families and the rates were awesome (especially for the Bay Area). We made hotel gift baskets for our guests and Sajia and her team put the baskets in the rooms ready for when our guests checked in. Sajia also helped accommodate for some early check-​ins and some extended stays at the discounted group rate which was greatly appreciated. Our guests had nothing but nice things to say about their rooms and the staff. Highly recommend!

I don’t think I’ve given any one 5 stars. But this place really deserves it.
We’re stayn here for a graduation ceremony here in town. I was pretty concerned becuz the reviews I’ve read abt the lodging in the Fremont/​Newark area were not good at all.
So I was not expecting such good service and an even better room.
We booked the 2 bd 2 bath suite and man were we amazed at the room when we walked in. The room was so clean and spacious. I think we paid 240 $ for the night.
It was well worth it. The beds were comfortable and the bathrooms were very clean. 3 tv’s in the whole place. All though the choice of channels pretty crappy. But hey. Whatever. Can’t have it all.
I was going to wait til we checked out to do a review. But we jst got back from the complimentary breakfast and I thought I’ll jst do it now.
I would definatley recommend this place to anyone. The staff is friendly and kind. The rates are reasonable.
Also you can’t believe everything u read on. Unilocal.Cz some people will never be happy no matter how good the service is. Or how good the whatever is good. I jst think there’s a lot of whiners in here.

Pros:
— Very cheap and great value. Great for people who have uncertain lifestyles and don’t want to stay in an apartment with a contract. We are staying in a studio and over all, I think we save a lot of money because we don’t have to pay for bills like electricity, water, cable TV and internet and meals.
— Big room with big kitchen and living room. It is much bigger than Extended Stay and we are only in a studio.
— Free wi-​fi. I’m not sure how it works with other people but we are in royalty program so it is free and it is free everywhere all over the hotel area.
— Free full breakfast everyday and dinner from Mon — Thurs. We stayed in Extended Stay and the breakfast was super lame. This is much better!
— Close to all the stores and malls. SUPER CLOSE to Lion Market which I’m very happy about.
— Nice and friendly service from the staff
— Accept pets
— There are ducks walking around the pool! haha I love animals and I wanted to have ducks in my backyard and now I have it! so I’m happy!
— Hot jacuzzi in the pool area.
Cons:
— The pool is quite small and I love to swim so… kinda disappointed but I have to admit that it looks very clean so it is good.
— It has a mini tennis court and basketball as a combination area which is awesome but the floor is rubber and there are only 2 sides of the fences for tennis court which are behind the players. I have not tried to use it yet but maybe it has some kind of way to make the fences all 4 sides or else I think I will hit someone’s head with the tennis balls or even the ducks in the pool area next to the court! which I don’t want to do that since I’m only a beginner for tennis. HOWEVER, there is Fremont Tennis Center on Stevenson Rd very close by so it is great! We are going to check the place out tomorrow!

Wow, the hotel has been renovated with updated look and feel. You can tell the pride everyone has working here. The staff is friendly but also helpful to make my stay enjoyable. I haven’t seen this clean and most well kept hotel in a very long time. The hotel has a lot extras like patio, basketball court and walking distance to shops and restaurants. The breakfast and dinner is better than most restaurants. You really get a great value here and I can’t wait to stay here again!

Pretty ok, for a stay of max 2 days

First time staying at the homewood Suites in newark, and wow was i amazed at the service from our arrival to our departure everything was 1000% perfect. Clean suites and very nice beds, breakfast was good. next trip out to Northern California i will stay in no other place but Homewood Suites. Oh did i mention the mall is right across the street.

I’m a big fan of the Homewood Suites concept. One of the reasons for this is every Homewood I have stayed in until now has had a ceiling fan in the bedroom — not here. Ouch! That lost a star.
Aside from that, the property is clean and well maintained, the staff is friendly, and the morning breakfast hit the spot. I would definitely stay here again on future business.

This place is pretty nice. We had a suite with two bedrooms, two baths and a living area complete with a kitchenette which was super nice! Staff was nice (even the guests!), bathrooms were well equipped with towels and shampoo/​conditioners, very clean, nice TV, good parking and in a good location. There are eateries nearby, «mall» (small for a mall don’t you think?), asian super market.
My only complaint is that this place isn’t very sound proof. I could here the commotion of other rooms walking by but I’m not bothered by it so if you’re a stickler for peace and quiet… request a room far away from others?
I would come back

Worst check-​in experience ever.
I booked this hotel room through
. I arrived late Friday night, which was an inconvenience to the hotel. Yes, it would have been better if I called in to give them a heads up that I would be arriving late, but I’ve never had a problem with arriving after hours at any other hotel.
The front desk assistant was a little ticked that I arrived so late. Instead of making me feel welcome, he proceeded to tell me what an inconvenience it was that I arrived after he had closed his accounting books for the night and that my reservation was no longer in the system, so I was out of luck. He did not offer any other assistance to make the situation better, he simply said his hands were tied, even though he had all my information from my reservation printed out and a room ready for me. I still expect better customer service, I mean aren’t they in the hospitality industry???
Long story short, I called
and had them send a new reservation, an hour went by and there was still ZERO customer service, no solution was presented. I held my tongue for as long as possible. I finally cracked and demanded a room, gave him a solution and he finally gave in.
So why the 2 stars? Well the room was nice and clean. They had a decent breakfast buffet variety. They had fresh fruit, oatmeal, make your own waffle station, eggs, sausage, bagels, cereal, muffins, juice, coffee.

Ive been to alot of hilton chains and homewood suites. This type of setup isnt my most favorite, but it will do for a few nights rest.
Some positives of the hotel were that they were centralized in the middle of alot of things one would need if they were staying in a hotel, example, Mall within walking distance, restaurants, nail salon and bars around the corner and across the street. Pretty much anything you can think of was right there.
Some negatives were the smell of smoke at most of the entrances, and some new trainee staff members, but then again you cant really get mad at the trainee.
Over all decent hotel.

The staff were friendly enough and the location was practical, with adjacent dimly lit «rapist bushes» on the edge of the mall/“park” which solitary female travelers should enjoy more than I did.
My room was supposedly upgraded, I’d hate to see the regular rooms. There was a giant grease stain on my bed where it looked like someone slathered cocoa butter on their bare backside and sat on the quilt covers. I honestly don’t know why I stayed for a week without checking out early. I won’t be back and I’m back to being disappointed in Hilton brands for their lack of continuity.
Old Green and pink carpets with lots of stains, general low-​rent greasy smell, trash under the bed (see photos edit: removed by Unilocal).
There should be some base, minimum standard time frame where franchise operators have to reinvest in redecoration, or at least change the carpet when there are X amount of stains, or when the kitchen begins to look like a lifetime original series documentary of a B-​list celebrity’s hard-​knock upbringing on the wrong side of the tracks.

This is one of the best hotels I have stayed at with a bus load of high school students. We stay here every year and by far the best service. They had all the rooms ready the moment we arrived — at around 2:30. The check in was so easy… probably the quickest ever!
The complementary breakfast was great. Hot items, bread, oatmeal, fruit and yogurt and even a waffles! They were so great with the students, always welcoming and awesome! Thank you Homewood Suites!