Nordstrom

Long time shopper at Nordstrom’s! I rarely go anywhere else. The customer service is great, the return policy is awesome, and they will price match things you may find cheaper elsewhere. My Nordstrom card gives me points for Nordstrom Notes to spend, which is really nice because I like to stock up at their anniversary sale. Wish the Christiana Mall store was just a little bigger, but when I go there I have no complaints! Free shipping, free returns and I can order whatever I want off their website, try it on in the privacy of my home. I send it back, no questions asked! Will always be a loyal customer!!!

After a not so great experience with Kenneth I went back in to pick up an online order I had placed four weeks ago and did not receive a call until a week ago, no message either, just a phone call, left me wondering if it was Nordstrom so I stopped in to see if it was indeed my sunglasses that had finally arrived. Rashandara (sry for spelling) was busy in the purse department but rushed over to help me, she was extremely pleasant and so helpful. She was amazing and is the reason I’ll keep going back to Nordstrom.

Wow! Nordstrom has changed and not for the better!
I’ve visited this store on several occasions and each time, I had to either flag a sales person for help or couldn’t get help because sales people were too deep in conversation assist! This departments are woefully understaffed! Am I in Kohls or Macys? At least they have sales staff who greet and ask for assistance!
Where is the merchandise? The store has so much wasted space and there is hardly any product selection! Years ago, I could always find something to my liking in Nordstrom but not anymore.
Nordstrom is a waste and their customer service is now a joke!

All products are expertly displayed, and merchandised!
Great value for services provided !

This is just a quick review for the E Bar staff that run the café out front of Nordstroms. You guys are amazing, fun to be around, and fast! I come on my 15 minute breaks for coffee, bagels, cookies, and the interesting treats that change all the time! I feel very welcome to be in this little shop and I just wanted to say tha k you!

I bought a Michelle watch, which broke and now the store is charging me to have it fixed?

Young lady in the women’s department (Maria) that my lady absolutely adores. I don’t really care for this store, like most places it has a crappy men’s selection. This place has a restaurant in it thatis decent.

I really wanted to give this Nordstrom 5 stars, but the employees in the children’s department and a certain woman at the MAC counter really brought it down for me.
Let me say that they service in the mens clothing and shoe department is beyond stellar! My husband shops here a few times a month, and they know him. He’s had pants tailored, and the quality of the work is great. I don’t mind going with him when he’s shopping, because they actually help him make decisions so I’m not stuck there for hours (my husband is very indecisive).
I LOOVE the handbag department. The woman are friendly, answer your questions if you have them, but they aren’t crowding your space pushing you to make a purchase. If there store doesn’t have what you are looking for, they will look it up for you and see if they can get it shipped to you.
I went to the infant department to look for cute baby shoes, as I’m expecting. Since I’m a first time mom, I was asking the associate what size coordinates with age/​month. She sort of blew me off, told me to look at the box… ok. Needless to say, I did not make a purchase from her.
Down in the makeup department… I am a huge fan of MAC cosmetics. As usual the counter was jumping and only one artist working. No worries, I figured I would just browse and wait my turn. The woman (she’s asian and I want to say her name is Joni, but I could be mistaken on the name), asked me if there was something she could get me and ring me up for, I said no I actually had a question about my ‘brows so I’ll wait. She seemed unsatisfied with my answer but went back to her client. After she was finished it was my turn, and she definitly did not want to spend the time with me that she had with her previous guest. Instead of actually showing me the eyebrow powder and pencil she recommended, on my face, she showed me on her hand… ok. I bough over $ 150 worth of makeup only for her to insult me AFTER I signed my credit card slip. She asked me very odd and insulting questions about my pregnancy… if I was carrying a boy, twins, and then telling me she thought I would have been further along in my pregnancy due to my size. Oh ok, well I returned my purchase and then went to the MAC in the mall and made my purchase, and then some, and wasn’t insulted in the process.
After my MAC experience, I wanted to give the store a 3, but the quality of service in the other departments compensate for the occasional poor employee.

I have eaten at the Sixth & Pine restaurant at Nordstrom many times. While the service is quite good, the food is not consistent in taste. The Chicken Pot Pie Soup has been at times watery, oily or good. The Split Pea Soup with Cilantro has no taste of cilantro. The Chili is decided lacking in the key ingredient that makes chili taste like chili: cumin. Both the Corned Beef and the Pastrami Sandwiches have been returned more frequently than eaten. They tend to be rubbery. The French Dip Sandwich has come to me with an Au Jus sauce that is frequently tasteless, or oily or too salty. On the bright side, the salads are all well-​made and dressed properly. When ordering any of them that have croutons you do need to ask that they not burn them. For the price, the Warm Salmon Salad is not worth it when you consider that they use a piece of frozen salmon in it. The only thing that makes this restaurant worth eating in is that there if you are already shopping at Nordstrom, which is a bit lacklustre compared to many of their other stores, is that it is convenient.

*This review is for the RESTAURANT inside Nordstrom’s at the Christiana (DE) Mall; not for the store as a whole.*
I had the Crab Louie salad at Sixth & Pine, the restaurant in Nordstrom’s. It was super delicious! The service was quick and attentive. They checked for me to make sure the salad was gluten free.
If I’m ever in the area, I’d def go back.

It’s a lot smaller than most Nordstrom’s.

Great that they are in Delaware… shrewd decision with the «tax free shopping» angle… I have only bought one thing there, but the real rave for me is the café… MAN, the food is absolutely delicious there… beautiful space and the food items are right on the mark… I have eaten lunch there a few times… chicken salad sandwich is my favorite… not to mayonaissey and the bread it is served on is crunchy and tasty… I had the braised boneless spare ribs with carmelized carrots and mashed potatoes for dinner… the best «comfort food» I have had since I moved from Atlanta in Feb. It is not very busy now but I have a strong feeling that the word will spread soon on this gem of a restaurant. Enjoy!

I said I’d be back and I finally made it. 2 hours and quite a few dollars later.
I went in search of my first pair of toms. I wanted cream colored ones buy of course they were sold out of my color oh well on to the next. I chose gray and am really happy with my choice. The shoe department is huge and well stocked alot of brands a few favs in my price range –steve madden, Jessica Simpson and sperrys (so many colors to chose from)
I wandered upstairs in search of white jeans hudsons to be exact unfortunatley they only had super model sizes so no jeans for me :(
I found a really cute dress different sized stripes (it’s a dual purpose dress work and fun !
Beauty department was my next stop they were having a crazy mascara sale-​buy 2 (any brand I might add) get one free! I was good on the mascara but it was hard to turn down such a good deal, they have every brand of makeup I love (Nars, mac, Bobbi brown) I didn’t have time for a full face do over but saw the artists doing really cute looks on some other ladies.
I got new perfume and the sales lady hooked me up with some new samples (coach, prada amber)
I was really impressed with the professional staff, organized store and sales going on.
I’m very happy that I spent two hours of my post work Saturday @ nordstroms
Some times a girl just needs to shop!

Their café is awesome. Marge in Men’s is awesome. I don’t buy clothing anywhere else. Why? Simply put: The SERVICE. I can buy my clothes elsewhere, and I guarantee I can save a few pennies doing so, but that is not why I shop a Nordstrom.
You are treated like your purchases actually means something to the company. They carry some of the best brands in fashion and they are very knowledgable about said brands. They don’t pretend to be happy and above all have enough respect for the customer to give them their space while they make their purchase decisions. They are very laid back and not rushed when I am indecisive. I tell Marge what I am looking for and she helps me find what I want. Wow, a salesperson that actually does more than just ring you up on the register, go figure.
The restaurant service was the biggest surprise of all. My server was Ian and I couldn’t believe the attention to detail that he had and how he provided an outstanding experience for me during an otherwise mundane, typical lunch. It made the food that much better, even though it was delicious on its own. I was waiting for my sister to arrive and he constantly checked back on me, making sure I was okay. It was very sweet and sincere of him.
Nordstrom is the old-​school shopping experience for the 21^st century. Well worth anyone’s money.