I would give it a 1 star, but the staff is clearly outnumbered here. We decided on this Denny’s instead of the one in Auburn when coming down the mountain from a snow day. They clearly were understaffed, since our waitress even mentioned it. We were seated quickly, and got our drinks. The three of us ordered pancakes, a grand slam, and sourdough melt. 5 minutes later, a family of 6 was seated next to us. The family next to us received their food after about 30 mins: salads, meals, etc. I only mention this because we ordered«Denny’s standard» food, nothing special. When I asked our waitress, she said«let me go check». She came back 10minutes later with the order of pancakes and the Grand Slam(which looked disgusting. Congealed cheese :(…). My sandwich literally came 15 minutes later, with white bread. I ordered a Sourdough Melt. Our waitress: «We ran out of sourdough». Everything about this visit was wrong. She did not charge me for my sandwich(even though I did eat the limp fries, I was starving) because I DONOTEATWHITEBREAD. The restaurant was messy, the bathrooms were gross(2 stalls, one out of order), and the food was not good. I would stay away from this Denny’s.
Yen L.
Évaluation du lieu : 1 Rocklin, CA
Worst dennys I’ve ever been to! If only i could give zero stars! Horrible customer service skills from the assistant manager! She ignored us and then when she refilled my friends coffee she spilled it on the table all over her and didn’t even apologies. Then the assistant manager laughed and walked away. They then started fighting with another customer at the front desk of the dennys at the register, getting in the womans face. Then the woman said she would be complaining and the employee went on about how the woman was stupid to the very unpleasant assistant manager that spilled coffee on my friend. I was shocked, soooooo unprofessional, stay far away and drive on up 80 to the one in rocklin because the people working at night in Newcastle are not pleasant and should not be serving the general public!
Nicole S.
Évaluation du lieu : 1 Emigrant Gap, CA
My mother and I are pretty local to the area and on occasion we stop in for a bite to eat; however, service is always bad and the food is typical frozen everything. Today we had a waitress who was so rude and lazy that we only got checked on twice and the second time was to put our check on the table. She also ignored her other tables and any attempt to flag her down for anything. Upon going to the register to pay I told another waiter about my awful experiance and he gave me two 5 dollar cupons… which expired two weeks ago. I will never eat at this place again the foods so so, the place is dirty and the staff is awful. I honestly only gave this place one star so I could write the review.
Crystal O.
Évaluation du lieu : 2 Sacramento, CA
Veggie omelet was delicious until I got about a quartet or bit more to the end. It was extremely greasy. Waitress started o well its also water from the veggies. This tells me the veggies are frozen, which is not good for an omelet. Besides my eggs being greasy and as well as my toast the red potatoes were delicious. But service can use some work.
Eliza B.
Évaluation du lieu : 5 Hayward, CA
**Review is on server** Our server was Carol she was super sweet, friendly, and fast. She listened attentively while my son Michael talked her ear off how we have been up since 4 in the morning and we are on our way to the snow and it was his brothers bday. And he managed to say it all in one breath.. ok maybe 2. Lol she always made sure are drinks were filled. I wish all servers where as friendly and courteous as her.
Kate V.
Évaluation du lieu : 1 Sacramento, CA
NASTYNASTY! Ten minutes into getting our food we notice an ant infestation on the window above our booth. Our waitress’s response to this was say«oh we get sprayed once a month» then walks off. Two minutes later I see them crawling on my 18 month old and no sooner do we see it that he is being bit. We immediately wnt to front to speak to manager and pay our bill. The manager had the same response as the waitress. Didn’t take any money off of our bill, continued seating people along this window with these ants. Gross!
JuanVane P.
Évaluation du lieu : 1 Lincoln, CA
We ordered a coffee, the mug was disgusting. The manager said«coffee stain». The true is that was a DIRTY cup. Also the restroom has mildew on the walls.
Lee J.
Évaluation du lieu : 2 Auburn, CA
Hey… it’s Denny’s. We live local and sometimes go here for breakfast and sometimes dinner. I order stuff I figure is hard to mess up – slams, burgers, and this time of year pumpkin pancakes. Usually the food is okay. We were there for breakfast this past Sunday and I ordered the pumpkin pancakes and they delivered regular pancakes. The server was young and probably inexperienced and I said to her: «Are those pumpkin pancakes?» to which she said«um, yeah.» Don’t think she knew the difference, frankly. It was busy and we’d waited long enough so I didn’t pursue sending them back. Also, lately they’ve been very short staffed so customers wait to get waited on and then wait to have their orders delivered. The place sure could use a remodel – looks very drab but as someone else mentioned it does have that great view of the Sacramento Valley.
Jeff G.
Évaluation du lieu : 3 Elk Grove, CA
We just stopped here for lunch. Although the food was great, we really felt sorry for the one and only waitress working ALL of the tables on the dining room side during the lunch hour. She was literally running to keep up and was even bussing her own tables! We blame the Manager for caring more about his bottom line than customer service.
Alex H.
Évaluation du lieu : 3 Granite Bay, CA
This is one of several Denny’s that has become a traditional Post-Night Out/Backpacking/Causing Trouble stop. As is the case with any Denny’s, it’s a bit of a challenge to find fresh and healthy options on the menu. But if you come to Denny’s hoping to forward your low-calorie goals, you are ruefully misguided. The servers here are always kind and attentive. The Slams are always hot and tasty in that Greasy-Spoon diner kind-of-way. And, as of my last visit, they serve blueberry Cheesecake-Shakes. If taste was any indication, they really do shove a whole slice of cheesecake into that blender with the ice-cream. Delicious!(Also a stomach ache, when ordered as a meal. :D)
Jessica R.
Évaluation du lieu : 4 Sparks, NV
My girl friend and I stopped here on the way back to Reno. We were immediate greeted upon entering and promptly at thereafter. Although service was a little bit slow, it was friendly. The food was typical for what you would expect from a Dennys. Our children ate everything off of their plates as did I, but I was starving. We were in and out in less than an hour.
Alexander H.
Évaluation du lieu : 5 Auburn, CA
Unfortunately, my car broke down on the freeway so I stopped here to wait for a tow and I received the best service! Becky was so nice and polite and I appreciate the hospitality! Great experience overall and turned my day around! I’ll be back!!!
Miss B.
Évaluation du lieu : 3 Roseville, CA
Fast accurate service. Warm atmosphere
Adrian b.
Évaluation du lieu : 1 Newcastle, CA
This is the worst food I have ever had. I have been all over the u. s and just got back from afghanistan returned home to newcastle and was very hungry had bad food from them before but I tried again big mistake especially my first meal back in the u. s for over 1 year. On saturday night 2 weeks ago I ordered a steak to take home when I got home to eat I could not even chew it. Went to bed hungry. Thanks dennys in newcastle for a terible food experience once again.
Christine S.
Évaluation du lieu : 3 San Ramon, CA
this location has a small town feel, 45 vinyl records are dangling around the entryway and throughout the dining room which looks like a ‘50s dinner. mostly older folks it being a weekday and I imagine some of these diners are also on their way to Reno like us.
G. R.
Évaluation du lieu : 2 San Francisco, CA
The staff is nice here — especially the Manager(I don’t remember her name but she was middle age with glasses and curly hair). Unfortunately they were severely short handed during our visit with only one server on duty and the manager helping her cover about 8 tables. Needless to say it took about 20 minutes to place our order and another 25 or so to receive it so if you’re in a hurry and traveling like we were, you better plan on spending some time waiting. I had a veggie burger thing and it was one of the worst I’ve tasted. My aunt and father had an egg white omelet and some pancake thing and they said there’s was OK. The banana smoothie was delicious also and at 1.99 an outstanding bargain.
Sharon J.
Évaluation du lieu : 3 Reno, NV
It’s Denny’s what can I say. But this Denny’s is a MUST stop when me and my family go through town. Always fast service and the staff is nice.
Justin D.
Évaluation du lieu : 5 Lincoln, CA
Red Velvet puppies. –yummy red powdered balls. Turkey Stuffing melt with special name –a ok Ring Burger” –really good. It’s Denny’s people! Barbara, the Watress, Hostess, Busser Extraordinare at the time was Fantstic!
Victoria B.
Évaluation du lieu : 5 Newcastle, CA
Closest food to home and always good. Friendly staff. I love the 2−4−6−8 menu! Good and inexpensive;)
Chris N.
Évaluation du lieu : 3 Sacramento, CA
Does anybody else enjoy passing their time by reading the calorie count menu at Denny’s? There are a few things on there that could keep you fed for days. Increadible. It may not be healthy, but it is delicious. And the new value meal is awesome! $ 4 gets you the fried cheese melt, a work of cullinary brilliance! A grilled cheese with 4 mozarella sticks inside? Ridiculous! And it even comes with fries! This Denny’s is pretty much like any other. Nice proximity to 80, and the back parking lot has a lovely view of the valley. No problems with service.