Newcastle Dentistry

Dr. Strange and his staff are incredible. As someone who has had terrible experiences at dentists offices before, this was most certainly not one of them.
Huge thank you to:
–Jody & Xenia who signed me in, you are helpful and friendly as can be.
–Tanya who is the X-​ray queen and kept me comfortable and smiling the whole way through the visit.
–Tammy (Hygienist) you are very gentle and take great care while cleaning the ol’ chompers.
–Dr. Strange was great. When he first came in the room to meet me, I was laid back in the chair and he made it a point to bring me back up so he could look me in the eye, shake my hand, and introduce himself. I thought that very professional. He went over my X-​rays with me and explained what it is he looks for to keep my teeth in the best shape possible. Answering every question I had with the utmost care and patience.
Very pleased first timer. My next appointment is already booked!

Great family practice. Me and the kids have been going there for years! Great friendly staff, honest dentists, gentle and great with the kids! It helps that they have a pediatric dentist in the office too. I used to panic about dental visits but I haven’t panicked since joining this office. Dr. Lee and Dr. Bishai are both amazing!

I absolutely love Dr Bishai. I had gone to numerous dentists to try to fix the bonding and appearance of my front 4 teeth with unsatisfactory results. Now I cannot stop looking in the mirror now, I love the way my teeth look. A friend told me they look as good as veneers. She is a perfectionist, friendly and easy going. I will definitely be using her as my regular dentist from
Now on. Highly recommend her

All of the Dentists here have been amazingly kind and informative. I needed to have re-​treatment due to a failing filling. The Front staff, Billing Department and Doctors were all very respectful and informative on my options. Dr. Strange fixed my filling and I’ve never been happier with it. No pain and he was quick! I started taking my children here to see the Pediatric Dentist, Dr. Lee. In the past, they were apprehensive, but all of the staff and Dr. Lee were amazing. They got toys, goody bags and got to participate in the No Cavity Club. Dr. Lee and his assistants know exactly how to talk to kids! Our family recommends this office to anyone. This is our dental home and we couldn’t be happier! Thank you Newcastle Dentistry!!!

My coworkers recommended Newcastle Dentistry because they love the place. I finally decided to go and I saw Dr Bishai and Lisa for my cleaning. Loved them both. The practice is beautiful and everyone was so friendly and kind. The coffee in the waiting room was great for after my cleaning, one less stop to make on my way back to work. Unfortunately I need a filling, so I will be back very soon. I would definitely recommend this place, I’m glad my coworkers recommended them for me. As I have found my new dental office.

Great place! Considerate of your time and needs. Saturday appointments help if I can’t get off work. My kids love Dr Lee… And everyone is friendly.

Have been going to see Dr. Geoff Strange for years. Always have a great experience with his friendly and knowledgable staff. I had my first tooth bondings done with him this morning. They look and feel great. Thanks Geoff!!!

Never go here! Hygienists are SOOO rude! Never have a met «professionals» like these! Their horrible! Even
The front desk receptionists have a bad attitude, super snooty, besides the guy, he has ways been nice.

«Fast», «Efficient», and «Friendly» would be the three words I’d use to sum up my experience at Newcastle Dentistry. I sent an inquiry through their website and got a reply and appointment for my chipped tooth right away. As soon as I arrived I filled out my form and it wasn’t long before I had my tooth taken care of. I was in and out much faster than my experience with most dentists.

I don’t know what the bad reviewers are talking about! I just had the best experience I’ve ever had at the dentist. I’ve had many fillings done at others dentists in the past, but Dr. Strange was by far the best. I just got two fillings done and it was a painless. The hygienists were kind, Dr. Strange was professional/​efficient and the office admin was great. What a relief!

I haven’t been here in years but had to write a review. Dr. Strange was pleasant to go to. I even went out of my way to continue going to see them when I moved to seattle. Issue is with there billing dept and office gals. Thanks to them I have a $ 23 dentist bill that was sent to collections and is on my credit report. They said I never updated my info so they’ve been sending it to my old address that I haven’t lived at for years. Funny cause I’ve gotten their newsletters at my new address. Very upset that because of their clerical mistake I have to work on getting this off of my report which is a total hassle and takes time and money.

I’ve seen Dr Strange for years. The service and care provided has never been anything less than exceptional. The staff is friendly, honest, knowledgeable and GENUINELY CARE about my oral health. More recently I’ve been seeing Dr Bishai and she’s also great! This office is nowhere near my home or my work but I would never go anywhere else again. 5 stars!!!

I have been seeing Dr Strange and Dr Bishai for over 5 years now and have never felt so at home in a dental office. The Hygienists are thorough and knowledgeable and getting an appointment is never a problem. They are open early and late and even Saturdays. The office is clean and modern and the filling I got completely took care of my sensitive tooth. The Children’s dentist even took out one of my son’s loose baby teeth without him even knowing he did it! They are very upfront about costs which I really appreciate. I would recommend this office to anyone who wants a great office to help you take care of your teeth!

My family have been patients of this business about 14 years since they were Quality Dental, and have endured the ups and downs of staff changes. My son started there as a small child. We moved out of the area quite a few years ago. Traffic and the commute has gotten much worse. We left early enough with school and work (at least what used to be adequate.) We arrived 15 minutes late after calling and telling them we were stuck in traffic (beyond our control), and after a long day of work. The staff just said without a smile that they have to reschedule you – not taking into account traffic and our length of loyalty. I was not happy as how quick we were told we had to reschedule after driving all that time. I said we were thinking about getting a new dentist closer to home. The receptionist just said without a care, let us know when you get a new dentist so we can transfer records.
I am with a large company that does international business. We value customers and long term relationships but apparently that is not the case with our ex-​dentist. Not flexible, open-​minded. Good way to lose patients. When they were Quality Dental across the street, the staff overall was better. Now it is a nicer office but I wonder if they scarified their roots. Any recommendations for a good dentist near Issaquah, WA?
P. S. I noticed many of their reviews on pages are almost excellent but anonymous? Staff, dentist? Stuffing the ballot box. I remember before when they wanted to be rated #1 dentistry on some TV show, but I kept seeing mistakes and errors but yet they wanted to rated the top dental office in area. I think it is better to do your job well rather than worry about awards.

This is my third dentist since moving to Seattle in the late 1980s. I am extremely pleased with the level of care received and am very thankful that I chose this practice to provide me with dental services. As they say, third time’s the charm!
Newcastle Dentistry did a lot of much needed work on my teeth from late 2011 through early 2012, and in my opinion it was money well spent. I think the thing that impressed me most was the attention to detail spent making the temporary crowns. As a person who has had rough temporary crowns which did not fit all that well in the past, I can tell you first hand what an improvement it was to have good temporary crowns. Theirs were absolutely awesome! Further, anyone willing to spend that much time on temporaries is also clearly willing to spend that much time on their permanent replacements.
But enough about that. For the first time in many years, *all* of my teeth feel great. What more is there to say?

Nice Dr. and friendly staff, this is the only dentist that has kept me coming back.

The doctor would be OK if would not be for his billing practices. They fail to send you bills on time. Then they will send you a bill with no explanation of the procedure so it can not be used for your reimbursement and then they stick the finance charges before you know it. …or yes, and the front desk staff is not the most polite in the world.

I really like the hygienists there. And Dr. Strange and Bishai seem like good dentists. I’ve only had my teeth cleaned here the past 3 – 4 years or so, so I can’t speak too much to how good the dentists are. The office is nice, clean, and professional.
The one thing I can’t stand is the rudeness of the front desk. Several times my wife and I have thought about changing dentists because of it. We’ve had to reschedule a few times and they act like it’s the end of the world and even ask for details on WHY you need to reschedule. I shouldn’t have to dread calling my dentist to reschedule. And when they do reschedule you, it’s months out. Which is fine, but if they are so busy and in such demand, they shouldn’t have any trouble filling my late cancellation. Next time something comes up and I have to reschedule, if they give me a hard time or threaten some $ 50 late cancellation fee, my family will stop going to them and look elsewhere.

I left a dentist that I had been going to since my first dentist appointment. They gradually got more and more unprofessional. Really late for appointments, scheduled me for three in a year instead of two then tried to force me to pay out of pocket… etc.
That being said, I LOVE THIS PLACE. My hygenist Lisa is awesome, she has great attention to detail, she’s the best person I’ve ever had clean my teeth. And Dr. Bishai is freaking awesome also. She is young, but she definitely knows what she’s doing.
The office is beautiful and new. In some of the rooms there are views of the trees and if you go on a very windy day, it’s very relaxing to watch the trees sway back and forth. Everything is new and I got a free tooth whiting service for having a cleaning and set of x-​rays done.
Glad I found this place.

Strange indeed. I did not like this place at all! The last appointment I had, I was scheduled to have a teeth cleaning, but they had scheduled it only days after I had an implant put in. Three days prior I tried to call them, but they have three day break. So on Monday morning I all them to tell them that I’ve been trying to reach them for days and that of course I can’t have cleaning when I have stitches in my mouth.
The scheduling conflict was their fault, but I still made every attempt to contact them. They still charged me $ 75 for missing the appointment, and the doctor was VERY rude about it. I immediately moved to a new dentist.
The only positive thing I can say is they have lots of nice fish tanks.