CubeSmart Self Storage

I’ve been using CubeSmart for close to 2 years now and I won’t use any other storage facility, even if they offer a better price or are closer to me. They have a very nice office with helpful, courteous employees, that is open every day. Janelis knows most customers and their unit numbers and Bill will promptly take care of any issues that you may have. I like that they have security cameras and the police regularly patrol the area at night, so I never have to worry about my belongings. I’ve used several other storage companies in the past, but CubeSmart is the best by far.

This was my first time renting a storage unit. At Cubesmart it will also be my last. The overall experience here was okay. I stored my convertible here for the winter. I don’t know how the storage game works, but the price I was quoted on the phone wasn’t the price when I arrived because they told me insurance was mandatory even though I have full coverage on my car. When I first signed a lease and was asking questions I was told that I’d be able to get a refund on unused days. I blame myself for not getting that in writing. I only used seven days of this month so when I went down there to pick up my car they told me there was no refund. I actually called before I went down there and the person on the phone told me that so I was hoping the person who told me there was one was going to be there. She was. I asked the same thing when I got there and it was like I was speaking a foreign language. I’m not the kind of person who gets very pissed off and upset. They just wont be getting my business again. I’m sure they don’t even care, but from now on I will try one of the privately owned storage places where the owners are on site.