Monkey Joes

Not a bad place to spend a rainy day with the grandkids. Tuesdays is good for the discount they give you. I about had a heart attack though because I thought there was a turd bouncing around one of the play pens but it turned out to be a mini snickers bar so no harm done kids will be kids.

It has been over four months since we have been here. Although everything seems to be clean all of the activities are really in bad shape. They don’t hold the air anymore and the bounces you practically hit the ground when bouncing. They have holes in most all of the slides are the same.

Had the worst experience here. My son slipped and fell, and had a bloody nose. The manager M. Benson, was condescending and laughing at my son. When I was trying to explain what had happened she stated they had referees on the floor. Well I had been watching my son and his friend play with NO referee around. That’s when she became rude, and laughing that my son’s reaction since he does not like blood. I could not see where he was bleeding from yet she found it more important to argue with me that they had enough referees walking the floor. They have three bounce houses on the main floor, and only two of them were visible, one behind the prize counter and the other looking at the video games. I know how boys can be and the fact he fell those not bother me, what infuriates me is that she has no customer service whatsoever, was condescending at me about the whole situation, I had to ask her for ice, and paper towels to try to stop the bleeding. Her whole attitude was like we were bothering her from supervising the main counter. During the whole ordeal she just left to look for her employees, never to come back and see how we were. After my husband called and spoke to the owner he graciously offered us passes, well I can certainly tell you that I will not be using them, or encouraging any of my friends and family to use this establishment.

There are several locations for Monkey Joe’s but we always end up at this one cause it’s clean, convenient, not overly crowded even on weekends, and the staff is responsible and friendly.
Located in Ashley Park this is a good place to bring the kids and rotate parents in and out to get some shopping done, or have someone sit with the wee ones to have a quick couple’s lunch.