Smart Laser MD

I used a Groupon with Smart Laser MD and had a satisfactory experience. The office was clean and well-​lit with modern décor and machines.
The doctors who took care of my laser procedures were very kind and professional. I never had to wait long to be seen. The laser hair removal procedures worked wonderfully and turned out exactly as I hoped. I was not scarred or damaged in any way. There is a $ 20 per area fee for «numbing cream» that can add up… but I think it’s worth it to be able to up your setting.
My only complaint is that they don’t call you to remind you about an appointment you made 8 weeks in advance. If you no show, there’s a $ 20 fee. They should at least call to remind you…

I’ve been to many different laser hair removal locations and this is the only place that has left me scarred. It is well known that one of the risks of laser hair removal is hyper or hypo pigmentation however, none of the other 4 locations I’ve been to have ever caused any damage, one being for the same area I had treated here.
At Smart Laser MD, I received numerous embarrassing burns on my arms and when I asked Dr. Azad to decrease the settings for my second treatment, she said she did and it ended up in worse burns. She was very apathetic regarding them and said not to worry about them as they would go away — it’s been a year and I still have them.
Laser hair removal is supposed to be done at a setting low enough for your skin type (lower for darker skin) and despite seeing my skin color, she was not worried about using such an inappropriate setting. Other places I’ve gone have seen my scars and said they would have been fired if they had done anything like that. Dr. Azad may have an MD title but her experience in laser is lacking and I suggest you look elsewhere.
I have uploaded pictures of the scars. She may tell you these are normal but THEY ARE NOT. PLEASE find another place that values safety!