Place is a consistent joke. Just waited 15 mins in drive though with 3 cars in front of me. Then waited at the order screen for 5 more before I pulled away. Other times they are randomly closed during the day with no reason posted. With the employees sitting at tables. Save yourself the hassle and go to any of the other places around them.
Brandon P.
Évaluation du lieu : 1 Bowling Green, OH
Do not go through this drive thru when it’s busy. You will wait at least an hour. Waited 30 minutes with only three cars in front of me at 8 on a Tuesday. No exaggeration. Management should be ashamed. By far the worse taco bell I’ve ever been to.
Tom Z.
Évaluation du lieu : 1 Cincinnati, OH
One star because you can’t give zero stars. The drive through is an absolute joke. The cash register is always broken. Their restaurant closes a lot due to old equipment that is inopperatable. This location needs to close until it gets all new equipment.
Leah S.
Évaluation du lieu : 1 Highland Heights, KY
This Taco Bell location is the ABSOLUTEWORST! We went through the drive thru and they took 10 minutes to even speak with us when we pulled up to the ordering speaker. Then they notified us that they needed us to wait. After waiting another 10 minutes they asked to take our order we got one item ordered and they put us on hold again. So we decided to pull up to the window and just order there. Once we pulled up they notified us they were out of beef. How a taco place is out of beef is beyond me. But we waited near 30 minutes to have our order taken and to be notified that they had no beef. They should have stated at the beginning they were out of beef. And had much quicker and professional service.
Elizabeth R.
Évaluation du lieu : 1 Fort Thomas, KY
I wish I could give zero stars. We waited in line in the drive thru for literally 40 minutes when there were only 4 cars ahead of us. I have no idea what the issue was, but could it be that 3 employees were outside on a smoke break all at the same time? Unfortunately, the way the drive thru is constructed, you have no way out once a car is behind you, so we couldn’t get out of line. No apology for the wait when we got to the window either. Then, when I got home, my order wasn’t even made properly. There’s a Wendy’s right across the street that has prompt and accurate service. Next time I need a midnight snack, I’ll be going there.
Sean P.
Évaluation du lieu : 1 Bellevue, KY
Literally waited 30 minutes in the drive thru– what the heck! Train your employees please!!! Useless
Danielle S.
Évaluation du lieu : 1 Florence, KY
Horrible service. Waited 25 minutes in the drive/thru line with only 3 cars in front of me. No apologies. «Fast» food is a joke.
Gracie M.
Évaluation du lieu : 3 Newport, KY
Fast service. good fiesta taco salad. .rice beans and meat were hot. veggies cold. love that! Piña colada drink. yum!
Robert B.
Évaluation du lieu : 4 Fort Thomas, KY
The old Taco Bell resturant at this location was a joke. It was as ghetto as it gets. I once went in and stood there for 10 minutes while I listened to a group of employees talk about what they were going to do when they got off work. They looked at me but, never bothered to wait on me. I finally walked out and went across the street to Wendys and got something to eat there! But, tore down the old one and building a new one. I hope they staff this one better. I love Taco Bell Burritos!!!
Jess B.
Évaluation du lieu : 4 Newport, KY
Well i just wanted to make Barry M’s day cuz Taco Bell is now«tearing down» this building and remodeling. So he won’t have to be so disgusted in the near future. The Taco Bell gods heard you, Barry, and this one is for you. Now hopefully he’s not so Negative Nancy and gets with it cuz TBell kicks ass. Does anyone go to Taco Bell expecting a delicacy? I mean let’s be honest…
Barry M.
Évaluation du lieu : 1 Cincinnati, OH
Dirty, old, nasty… Should be torn down! Many of the fixed seats in the dining room are broken and wobbly. And if you use the bathroom, you are taking your life into your own hands. I sure hope the employees are washing their hands in a cleaner, working sink that has paper towels for drying. Ewwww… just thinking about hands making my food that have gone into that bathroom disgusts me!!! Too many times, they are«out of» particular items like chicken or sauce packets or ice. When they do have chicken, it’s usually dry and over-cooked. If you are in a hurry, use the drive-thru because that’s the only line they’re focused on… They usually serve 4 – 5 cars before even starting my dine-in order. I can only wait until Chipotle opens up down the street and puts this place out of its misery!