We had an excellent meal today at Applebee’s in New Jersey. They are always very good with customer service at the point of entry, but… the entire place has a wonderful Christmas vibe. tree, stocking hanging in the bar, great job Applebee’s! Very comforting and really gets you in the spirit of good will to ALL! Our server was Holly, very nice friendly and informative. She recommended«oriental chicken salad» which was great! My date selected«three cheese penni» which came out hot and tasty! Plenty to take home from both for a later meal. I don’t favor chains but this Applebbees has always been at the top. Thanks again, Holly, you made this special.
Michelle Nicole B.
Évaluation du lieu : 4 Morristown, NJ
I have mixed reviews about all Applebee’s. i have never seen the Newton one get so crowded where there was a wait. I have had to ask for my food to be brought back a few times. On one occasion my burger was cold and severely undercooked. I think all chain restaurants are touch and go at times. It is kinda in the middle of nowhere, but then again it is Sussex County.
Brian M.
Évaluation du lieu : 1 Vinton, VA
Absolutely awful… Service was crappy and management doesn’t seem to care. Typical chain restaurant with the typical shitty help. I am very disappointed with tonight’s experience, being that this was our first time here, and most probably our last.
Charles Y.
Évaluation du lieu : 1 New York, NY
Fahgetaboutit. Haven’t been to Appleebees since IHOP bought them out. Shouldn’t have gone this time either. They used to be good don’t like to generalize from one experience and never did like franchise Applebee’s but they seem more like IHOP. Unfortunately Needed a place to take grandkids 8&5 after day in Land of Make Believe. Appetizers acceptable — kids served and finished eating but our food never came. People seated after us were served. Server kept coming over and apologizing finally called hostess her initial response was«great» I kid you not she tried to recover but it was too late. Normally I ask for manager who was nowhere in evidence but after that response I just asked for check. When server brought it she admitted food still not ready. Don’t think it was servers fault bad management or somebody in kitchen doesn’t like this server either way it will be a long time before I go to another Applebee’s probably never
Chris C.
Évaluation du lieu : 3 Hamburg, NJ
This is an Applebee’s. It has food of the quality an Applebee’s should have. It is completely acceptable in every way.
Kathryn R.
Évaluation du lieu : 1 Kissimmee, FL
I am not one to complain at restaurants if my food is not flavorful or even undercooked. However, my husband and I ate here tonight and the bun for my burger had MOLD on it! I asked for a new bun. In return, i didn’t even get an apology, let alone an offer of free burger or dessert on the house. The manager brought the new one over and just said«here’s your new burger». Horrible customer service. Needless to say, we will not be returning.
Michael H.
Évaluation du lieu : 2 Montague Township, NJ
I have eaten here 6 or 7 times. The food is consistent with others in the chain. However the service is fair-poor. I tend to order the same thing every time; Steak fajita’s with well done onions and extra cheese, hold the peppers. I have yet to get the order correctly served. I have had: Onions barely done, No Cheese, No extra Cheese, No onions, Extra Peppers, and once I got chicken instead of steak. That time the server said«Oh Sorry, I usually order that so I must have screwed up. They’re good though, try them.» Needless to say I wasn’t happy. I spoke to the manager who did say something to the server and they did offer to bring me a plate of steak fajitas. However, I was pressed for time so I couldn’t wait so I ate some of the chicken. It was dried out. If they could just get the order right.
Joyce B.
Évaluation du lieu : 3 Philadelphia, PA
Happy hour should be great
Jenna S.
Évaluation du lieu : 2 Newton, NJ
If you eat in, then your fine… EVERY time I have gotten car side to go they mess up my order! Very sad
Adriana O.
Évaluation du lieu : 5 Hamburg, NJ
Service was friendly and fast. Food was excellent. Enjoyed their new cedar chicken dish.
Lisa D.
Évaluation du lieu : 4 Lyndhurst, NJ
On the way from the Poconos to NJ, the 1st place we stopped to eat decided to ignore us standing there waiting to be seated, so we left in search to find someplace to eat. Applebee’s to the rescue! We decided to have the 2 for 20. The boneless wings were great, and the portion was pretty large. For the main meal I had the quesadilla burger(my go-to dish every time I come here) and my bro got a chicken pasta something or other, which he enjoyed. We each left some of our meal to save room for dessert. We each got a chimichanga cheesecake(is that the name?) that came with vanilla ice cream. It was delicious! Our waitress(Katherine I think) was great… come by enough to ensure our meal was correct, but not so many times that she was a bother. If I was in the area again, I would return.
Justin P.
Évaluation du lieu : 2 Sparta Township, NJ
Got a bacon cheeseburger here and it was just not good. Bacon was limp and soggy. Burger was greasy. Fries were good but that’s about it. Better options in the area.
April S.
Évaluation du lieu : 4 Newton, NJ
I have been here a few times now. They are always busy as it’s one of the few places to go near by. The staff has always been super nice to me. Last time I was there we had a big group of people go and they were really great to accommodate all of us. The food is always what you expect and the managers usually check in with you if you eat inside. The curb side service is nice as well the staff is quick to get your food out and get you on your way.
Sober L.
Évaluation du lieu : 4 Novato, CA
i loved this joint. right across the parking lot from my hotel, it was convenient and food was great. i didnt have any bad meals there. The staff was fantastic. it was very clean. one of the nights I was there, a girls softball team was there and they were so much fun to hear. it’s that kind of place. joyful, tasty food and a good bargain.
Charlee D.
Évaluation du lieu : 3 Atlantic City, NJ
What happens when you put 2520-somethings in a hotel, in a town with more bears than people, for 2 weeks, with an Applebees in the parking lot? By our last night, the staff here either loved us or hated us. I didn’t actually eat at this Applebees, but I drank them out of Firefly, and I was here pretty much 10 times in 14 days, so I think I’m qualified to review. This was our after-hours meeting spot after a grueling day of insurance and group meals. I found the staff to be friendly, especially the bartenders, but not everyone in my group had the same experience. While sitting in the bar area at a table, one of my coworkers asked our waitress for a glass of water, and she told him he’d have to go up to the bar to get it??? No wait, I lied. I ate a boneless buffalo wing off the plate of a guy I’d known for a week. He OFFERED. I really think Applebees makes the best boneless buffalo wings, and I really don’t care how many grams of fat are in them. The male bartender(I forgot his name I’m sorry!) gave us some good insights on where to eat and get drinks. I think he gave me a free drink too. Also my coworker and I lost a bet to a group of Michiganders(Lions beat the Eagles) so we had to do push-ups in here. I did 10, he had to do 50. We literally got down on the floor in the middle of the restaurant and did push-ups. Again, the staff was super cool and just stood around watching us. BUTTHEBEST experience here was when a woman, I’d say in her early-to-mid-20s came in by herself for a glass of wine and a blondie. She was at the table behind our group and the boys decided it would be hilarious to call her over and chat her up. Long story short, this girl ends up singing songs from The Little Mermaid to us while staring at me like a crazy person. She sure was a class act. I will always have fond memories of this Applebees!
Kara L.
Évaluation du lieu : 1 Riverside, NJ
After 3 consecutive bad experiences, I am finally writing a review. I’ve been to at least 10 – 15 other Applebee’s restaurants in NJ and other states, and this one is easily the worst. In the interest of not making this a novel I’ll just recap the most recent visit, curbside pick up at 5:15 on a Saturday evening. We ordered two different steak dinners. They were both ungodly dry, salty, over seasoned and challenging for even the sharpest steak knives. They were accurately cooked to medium rare, yet the texture suggested that they may have been microwaved to get there. I may have simply chalked this up to a symptom of poor quality meat at a mediocre chain restaurant if I hadn’t tried the steak at so many of their other locations-it was never anywhere near this bad. Further, We asked for extra mushrooms on a dish that already comes with them, and there was a total of exactly two mushroom slices(canned, not fresh) in the entire container. The«sautéed» onions in both were nearly raw and still crunchy. Also, we got double the amount of a different side that we asked for-not a bad thing for us but definitely indicative of the staff’s carelessness. Obviously nothing could be done about any of this because it was take out and it just wasn’t worth it to try. To top it all off, we were asked to pay a certain way because«it would be easier for them since they were just so busy.» Even though I didn’t mind, this was very unprofessional and should really never happen. In other visits(dine in), management was very rude toward staff in front of patrons and didn’t seem terribly concerned about the quality of anyone’s dining experience. I won’t stop going to Applebee’s because I like a lot of their food and desserts, but I definitely won’t bother with this one again.
B X.
Évaluation du lieu : 1 Fredon, NJ
Faty filled sodium vomit. Its Applebees, seriously… check out their nutritional information. 69 grams of fat in the boneless buffalo wings. And everyone wonders why they cant lose weight? My review will have zero effect on anyone, so enjoy shoveling this garbage into your mouths. This place is a bottom feeding dismal excuse of a restaurant consisting of prepackaged frozen food thats thawed out and slapped on a plate for neanderthals to suck down their gullet.
Matthew B.
Évaluation du lieu : 5 Rancho Cucamonga, CA
I love Applebees! The carside-to-go is an amazing service, and makes picking up food easy and hassle-free. There aren’t many things I’ve tried on the menu, due to my medical addiction to their chicken fingers, but whenever I see the waiters walk by with other food, it all looks good too! The service can slow down when it gets busy(makes sense…), but they’re always all very nice! They open the doors for you and greet you(I’m sure this is customary for Applebees everywhere, but it’s still a nice gesture) and typically seat you relatively quickly. I have not yet tried any of their desserts, but they look to die for. As far as chain restaurants go, this is my favorite one in Newton, and if I’m ever traveling, I’ll know Applebees is failsafe!
Santa C.
Évaluation du lieu : 3 Sussex, NJ
My family and I go here once a month or so just to get out. even when it is busy we get a table within 15 minutes. Service is normally fast but over the holiday(December 29, 2010) food to the table was very very very slow(about one hour from taking our order to getting the food). Our server, Lou. R, was terrific. The frumpy manager made the rounds only talking to tables who already had their food. Frumpy came by our table and gave the obligatory«how is your meal». I said fine but it took over an hour to get the food. Frumpy, very snottily, said they were busy because of the holiday. As I said, I have been to this place every month since they opened and they were no busier this night than any other night. Walking out I saw three empty tables and waiting area full of people. Simply put, not enough wait staff and a poor manager made the situation worse than it needed to be.
Phillip B.
Évaluation du lieu : 3 Dover, NJ
Amazing that I have eaten at Applebees twice in a week. I am not a huge fan of their menu, but usually can find something I will eat. The food came out pretty fast and all our special requests were correct(Mom and Dad were with me and they are the King and Queen of Confusion). The server was quick and she did check on us to make sure we had soda..