Retreat At Arc Way

The new management is great. They are doing events with their residents to make them feel
is very safe and quiet place to live. We have been here 2 years. Even during the summer months when the kids are off school it is still quiet.

What can I say about the retreat at arc way… A new management group bought them out and yes they are putting money into the property but it’s all cosmetic, however they don’t care about the renters. I’ve left many messages and have never once gotten a call back. Their entrance gate has been broken for over 4 months. I’ve seen multiple cockroaches even though they say they spray. Our appliances, outlets, toilet and lights have not been fixed in over 6 months even though on the move-​in form I noted they were not functional. Washers and dryers seem to be constantly out of order. They don’t give enough notice when doing major work or repairs to the grounds (my neighbors car was towed because they were given less than 24 hour notice to move their car while they are out of town and now they will have a $ 150 fee and no car when they come home). They will appear charming and helpful when showing you around but once you sign the lease you’re just income to them. If I wasn’t locked in under contract I would’ve left months ago.