Wingstop

Ordered ahead once, and never again. When I got there to pick up, nothing had been started. The people behind the counter behave like immature teenagers. There is clearly a trust issue in this place with their customers. That’s no reason to be rude and not properly attempt to give what customers do patronize the place decent customer service.
The wings were not all that good, average quality and size. Flavors were nothing special. I get much better wings elsewhere over towards Tucker and that place has a great selection of good sauces and much better service.
+1 star for meh wings and sauce, at least they were properly cooked.
I won’t be back.

Customer service here is not very good at all, and the food is mediocre at best.

Terrible customer service! My order was wrong twice and the fries are always cold! Every time I call to place an order I’m put on hold and then they either take forever to come back on the line or they just don’t come back at all! This is ridiculous! I was really excited to have a wing stop in town but this one sucks and I will not be giving them business and I will make sure that others know how horribly this place is ran’!

My first and last visit. Ordered on line at 7pm. Confirmation said my order would be ready at 7:25p. Got there at 7:27p and after 10 minutes was told I would have to wait another 15 minutes. Finally got my wings at 7:55p. Was hoping the wings were going to be worth the wait. They were just ok. And my fries were soggy. I will never visit this location on Jimmy Carter again.

So this is my third time ordering from this location and I would have to say the wings are «alright.» The size is normal and not too skimpy. The best flavor is the mango habanero, and I mean best. Venture out from the typical lemon pepper or hot wings and try these. The flavor keeps me coming back.

I’ve been eating Wing Stop for 3 years now. It’s a good location and I haven’t had any problems but I did notice a customer becoming irritated because she told one of the employees that the sweet tea was empty and it took them like 20 minutes to get the tea refilled. Also, I noticed that one of the employees had her family behind the counter around the food and register and I didn’t like that. Other than that, my visit was okay.

This wingstop has terrible customer service. Two different occasions they have forgotten something in my order from my ranch to leaving out wings that I paid for. The manager was rude and didn’t even acknowledge me or apologize for me having to come back up there to get a refund. I go there all the time and this will be my last time I go there.

One thing I didn’t like about this place is the really big wings. Fries were very good (I order cheese on them) atmosphere was really good, tv’s where to loud tho. But overall it’s a cool place to grab a bite.

Ok, the people were nice. Kyla was friendly and help me pick my flavors since it was my first time. Lemon pepper and Louisiana rub pretty good but I don’t like big wings only thing wrong. The fries are different

Wingstop finally opens in Norcross off Jimmy Carter Blvd & Singleton Road. It is in the same shopping center as Hibachi Grill and Supreme Buffet. I was excited to try because I wanted a wing joint closer to home.
I decided to order the wings online for convenience. I preordered it many hours in advance so when I get off work, I’ll just stop by and pick up. I ordered three orders of 15 boneless wings — hickory smoke bbq, Hawaiian, & Mango Haberno around 5 pm.
Around 4:30 pm, I got a phone call about my order to make sure I actually was going to come pick it up. Hmmm yes. I never had anyone call to confirm cause I’ve done that before, whether or not it’s at another wing or pizza joint. I like to make sure I have my order.
When I got there, I almost got run over by a car for someone not paying attention and stopping, only to come to realize that it’s employees of the place. Walking inside, I said I was there to pick up an order I after calling. Guy at cashier rudely said, «calling? No one called.» I corrected myself and apologized and said it was online. He said to himself, «I knew it wasn’t calling, I would’ve known,» very rudely. He repeated my order and I said yes. Then had to throw in, «I don’t know why you order sooooo many wings,» not even in a joking way.
Everyone there is Latino, not that it mattered or not to me but that’s something I noticed. Interior, it looks clean and nice.
Wingstop really has to get better employees. Not welcoming at all. All of this so far and nothing about the food. When I finally got home, I bit in the boneless chicken wings. I did like it. It was flavorful and juicy. However, some are really small pieces, it isn’t consistent and it counted as a piece which is a total ripoff. I really like all the flavors — Hickory Smoke bbq, Hawaiian, & Mango Haberno. My favorite is definitely the Mango Haberno. Hubby thought that the wings had way too much sauce and overpowered the taste but I’m okay with it. Next time, I will get it plain. Hopefully I will get better customer service and not get run over.
UPDATE 07/​23/​2015
I went back and decided to dine in with bestie and daughter. Definitely better customer service. However, food is just still average. Bestie even agreed. We got the atomic and mango haberno. We felt the atomic was nothing but vinegar and lots of black pepper seasoning. This time mango haberno was just average. Daughter got the fries and it was not good at all. It was soggy, salty on top, while you got to bottom, nothing but sugar on top.
I’m really picky when it comes to wings because the way I see it. If I can cook and make wings at home, I rather do it. A wing place got to blow my mind. I wonder if I will ever come down to finding a place that I will enjoy the wings.