Hampton Inn-Norfolk Naval Base

Good value. Newly redecorated rooms, but small. Didn’t upgrade shower heads. Ice machines all out of order. However, good customer service and overall value. Close to ODU.

I stayed here in late February 2016. The room looked brand new. In fact, I think they just installed the new carpet, sink, and furniture the week I arrived. It was immaculate. I am a neat freak, and this hotel met my standards. It was very clean. The bed was very comfortable. The breakfast was above average for a hotel breakfast. I would stay here again.

This hotel is awful. I am trying to get used to a new government travel system and i picked this hotel because it was close to the base in Norfolk and only needed the room for one night. They are renovating it, ok, but i paid full price and the gym wasn’t accessable nor was the pool. Even the renovated room i was in smelled, the AC didn’t work and the microwave sounded like it was going to explode. this place is a dive. Zero stars is not available.

Spoiler Alert… BED BUGS!!!
I’ve stayed at HI in the past in other states and have found them a great value. I booked a couple nights over the Labor Day weekend to enjoy Virginia Beach with my girl. After a long drive, I ordered in, hopped in the sack, and started watching a movie. Out of the corner of my eye, I saw movement and when I turned to look at my pillow, found a bug I didn’t recognize (–never saw bed bugs before). Figuring this might be one, I jumped up and pulled the fitted sheet back –lo and behold, the family was found!!! UGH!!!
I can’t even begin to express how creeped out we were!!! I called the front desk and the guy came up and started taking pictures with his phone. He said he’d check on another room but I asked for another location. He called me back and said there was nothing elsewhere but he could move me from the 4^th floor to the 1^st floor. We’d already started dressing because I wasn’t spending any more time in that room than was necessary. I told him we were leaving and to credit my stay. We ran out of there so fast it was comical in hindsight. What a total bust of a holiday weekend getaway –we even left the food that was just delivered!
I’ll say it again… UGH!!!

This hotel does not meet the typical Hampton Inn standards. I am a Hilton Honors member and booked the room using my points during a visit to the area. The beds were NOT comfy (which is the one thing that I usually love about Hamptons is the awesome mattresses), the carpet always felt moist, the shower head was wimpy, the a/​c could not keep up (and it wasn’t super hot — mid 80s), no fridge or microwave available in the room, and only one slow elevator. The staff were all very helpful during our stay. If you are looking for a marginal step up from Motel 6 or Best Western then you will probably be pleased, however we won’t stay at this location again.

The bed was great, coffee was good but the pool room is a sauna. Couldn’t swim with the family. 90 degrees in pool area and staff could not help.

Spent a long weekend here with the wife. It’s your typical Hampton Inn. Beds are comfortable, room is clean. There is an indoor pool and an exercise room. Breakfast is your typical Hampton Inn breakfast. The service here is wonderful. Everyone is extremely friendly. My only complaint is about the guy at the front desk named BranDon. He is a Steelers fan. I just don’t think decent places should employ Steelers fans. :-)

This place absolutely sucks!!!
They told me that I would be able to check in at 12:00 Noon…
So I came at that time expecting to check in … It’s 2 o’clock and my room still isn’t cleaned and I was told it’ll be 20 mins more until they could have it cleaned… wtf

The Front Desk is welcoming, check-​in and check-​out is painless. The furnishings and designs are fairly modern and aesthetically pleasing.
My room had no refrigerator. Outlets were in short supply and the most accessible ones already had room furniture plugged into them, while hard-​to-​reach outlets were unused. It was very damp, both the carpet and bed covers felt wet against skin. Woke up with my phone’s LED Flash stuck on, which is common when a phone gets water into it.

Arrived late at night, so I’m impressed with the greeting when I arrived to get a room. Lobby very welcoming, and tidy.
Not many rooms available though. However, I was able to get a king sized bed with a whirlpool tub. Unfortunately, I didn’t get a chance to try out this whirlpool, even after my long 4 hour plus drive.
Parking appeared to be good. It wraps around in a «U» shape, which is choice if you’re staying in the rear of the hotel. Very close to Naval Station, some fast food, and a few other restaurants. Nothing too interesting in the immediate area, be mindful that this portion of Norfolk isn’t the best, but it’s not the worst.
Customer service was good overall; check-​in/​out process was effortless. At check-​in I was given directions to my room and was provided info. about breakfast in the morning. At check-​out I was asked if I enjoyed the stay.
Breakfast choices were decent, most of it is set up in a small room adjacent to the seating area and the front desk. They had make your own waffles, oatmeal, cold cereal, pastries, etc. Basic stuff and it’s free, so no complaints. Was pressed for time, so I regret not making waffles.
Hallways were clean and so was the room (towels, furnishings, bathroom, and bedding). It was a smoking room and I could not tell the difference. I wore white socks, and my socks were spotless. Also, the air-​conditioning was in working order (cold air). Bed/​pillows comfortable.
Now, I’ll shift gears. A light turned on by itself one time (for some odd reason). The ceiling was unprofessionally repaired, which was a very sloppy job. This is the first hotel I’ve stayed at where towels are folded and stowed on a wood shelf below the sink. In addition, carpet is noticeably worn in spots throughout. Seemed to me the TV volume is kept at a controlled setting and I could not hear some channels. When other guests shut the door to their room in the vicinity, it could be heard inside my room; it was very obvious.
Price of a nights stay is high considering the area and such things explained above. I would recommend in a pinch and I would consider staying again.

Have been biking and studying at this hotel for years and the hotel definitely deserves more than 2.5÷3 stars. The location is perfectly positioned as I am normally in town every few months. The staff is amazing (you know who you are!) and the service is impeccable. Would strongly suggest this hotel for anyone staying in the Norfolk vicinity.

The amenities were decent. It’s like staying at an average Best Western. The staff were very helpful but the location is not that close to a lot of the major points of interest on base. I found out, the hard way, that if it’s raining, walking from there to anywhere is a long walk. Reading previous high rated reviews, I’d hope their expectations are higher than being satisfied with ‘no bugs.’ They must’ve caught the breakfast area on a good day because I was there for a week and it was mediocre (although I won’t say anything bad about free or complimentary). Again, the staff really stood out to me and gave me the sense that they really wanted to be courteous and polite so I wouldn’t give them anything below 3 stars just for that.

This is definitely an older Hampton Inn. The service is good though and the bed is comfortable. They do have HD TVs, as well as a desk with a couple of extra power outlets which come in handy when charging your laptop and cell phone. The air conditioner in my room was rather loud, but the temperatures were mild enough that I could turn it on low. Breakfast was standard Hampton Inn fare. The breakfast area is a little on the small side. The staff was very friendly and always helpful.

It is a standard Hampton Inn, but probably the lowest quality I have been to. I am a Gold Hilton Honors member and can see the traffic of Navy personnel throughout this location has worn it down.
The elevator is the slowest elevator of all time. Expect to wait at least 5 min for it to come. There is only one elevator in the facility…
We had ants in our room and it seemed the person who cleaned our room hadn’t moved the furniture to clean behind it. Of course you will get ants if it doesn’t get cleaned.
The location is next to a railroad and next to a huge electric plant. Rates were $ 80ish for the government rate.
This location is near the Navy base, and close enough (5mi) from civilization, but I won’t be coming back.

This should definitely be ranked higher then a 2.5 star hotel. Way exceeded our expectations. Very clean no bugs. Super friendly staff.
Very surprised by the breakfast buffet. Was expecting fruit, cereal, maybe waffles. (Which they had). But they also offered oatmeal other hot breakfast items. Day one sausage gravy and biscuits, scrambled eggs and sausage. Day two omelets, bacon, home fries.
If you have business in norfolk this is a really great hotel. We wouldn’t hesitate to stay here again.

This place doesn’t seen old to me at all. They must’ve just gone through major renovations, because my room is nice.

The hotel was very clean, with nice ammenities. The surrounding area is a garbage dump.

I don’t think the rates here are bad for an older Hampton. Here’s a few things:
The fitness room has free weights. That’s a plus. Most Hamptons I’ve stayed in have only cardio in the fitness room.
The rooms are remodeled within the last 3 years. They have flat panel TVs and the furniture is all in good shape. The guy at the front desk told me a common area remodeling is forthcoming.
Speaking of the front desk– I got the most enthusiastic, genuine welcome that I’ve ever had at a Hampton. He was working hard to check in three guests and answer the phones all at the same time and handled them with class.
Yeah the views aren’t interesting and the surrounding area is blah, but what do you expect when you book in the Naval Base area?
The chair and desk are at different heights though (hat tip to Graham C.). I don’t know what that’s about, but you’ll be kind of low riding if you are doing lots of desk work.

As Charles Barkley would say, this hotel is tuurr-​ible. It’s a Hampton Inn in a poor location, unless you are going to the Naval Base. If so, then you’ll over look the rates and accomodations for the sheer convenience.
The hotel was dingy.
The chair and the desk were at different heights, making it awesome to use the desk.
You have views of the Hardees and the container ships.
There are better places to stay if you need to stay in Norfolk. For realz.

This is your basic hotel. It was very clean and the rooms were a good size. There is a small workout room (3 cardio machines) and an indoor pool. Breakfast is complimentary and has a pretty good variety of yummies. The check-​out and check-​in process were hassle free and plenty of parking.