Furniture Row

You know how this place looks like 3 – 4 stores on the outside? That’s sort of how it feels inside, too, but not in the way they intend. Mattress guys were creepy, and I overheard them making some offensive comments that made me strongly consider NEVER buying anything from this store. Had I even a bit more time or money, I would not have. Bedroom set guys were not quite as bad but it was still your typical furniture sales experience. (See my review of Sherman’s for a counterpoint to that typical experience.)
But the folks down on the other end, where they sell couches, chairs, and living room furniture, were kind and respectful and specifically non-​offensive. I bought a coffee table and chair from them and I’m pleased with their quality and customer service. The review is still two-​stars because I had to think long and hard whether the bad experiences with the other guys made it worth it. Take that as you will.

We just made our first big furniture purchase: an entire bedroom set. Furniture, in general, is much more expensive than I had previously thought. We looked at furniture stores with handcrafted furniture, which is very expensive. We looked at stores like Crate & Barrel, Pottery Barn, etc., which are also expensive. Affordable furniture typically means that you are sacrificing quality. In my opinion, Furniture Row has furniture that’s not cheap and doesn’t look cheap, but you don’t have to pay for a name or for the cost that comes with hand-​made furniture.
Furniture Row is a huge chain with stores across the U.S. and I think they have a business model that works for the consumer. Instead of the consumer having to assemble the furniture, they do it for you ahead of time, which allows them to put some finishing touches on it so that it doesn’t look like it’s assembled furniture.
The salesmen must work on commission – as I’m sure they do at all furniture stores – but I will say that our salesman was not a ‘wheeler-​dealer’. He was more like a salesman from Saturn. I got the sense that he wanted to sell us furniture, but he could not adjust the price. I could be a sucker, but I appreciate not having to haggle. He was always good to answer our questions and he made sure that we were pleased with our purchase.
I would recommend that you check this place out if you are looking for some furniture and you are on a budget.