This store is typical AT&T but despite the corporate razzmatazz, there are some real positives. Michael Morris, a sales rep, really has his act together. He was honest, insightful and articulate. I appreciated his knowledge of the product as well as his attention to detail. If you decide to use this store, I recommend you ask for Michael. I wanted a particular speaker set for my son’s iphone that were out of stock. He spent several hours tracking them down, acquiring them and letting me know when they had arrived. This is good customer service and I appreciate it.